JPGs created in Photoshop/Mac appear distorted on PCs

We use Creative Suite CS6 on Macs. Recently some (but not all) of our clients using PCs started reporting that JPGs we created for them appeared heavily artifacted, as saved at extremely low quality. (Screen grabs from their PCs confirm this.) When files are sent back to us from these users they look perfect on the Mac. When clients attempt to use these "suspect" JPGs on their websites they are glitched. This isn't an email issue (same result using YouSendIt). And since most PC-using clients do NOT have the problem, it's not strictly a platform problem. We haven't upgraded equipment or OS since the last time we generated JPGs for these same clients (without incident). Has anyone else had a similar problem? Any ideas? I don't even know where to begin to diagnose. The Adobe chat person vaguely suggested maybe it was hardware or software (duh).

No, we're using Photoshop. (And we've also created the JPGs in InDesign as well, with the same result.) The screen grab sent us by the client shows clearly that it's not just an enlarged thumbnail (which would be pixelated or blurry) but a JPG with the distinctive artifacting around sharp detail (particularly type) which results when the JPG has been created at a very low quality setting — or saved and re-saved a few too many times. This is a large file saved at maximum quality, so it's clearly being rendered incorrectly on the PCs. (Note that when they send it back to us it has that same large file size and, as viewed on the Mac again, the same high quality.)

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This is definitely a common problem.
I discovered this after saving some artwork from illustrator as a PDF. Opening it in Photoshop (to get the bleeds), and then saving out as a CMYK colourspace JPG. I tried a dozen times to attach it to an email to my client, but it kept springing back, and would not attach to a mail message no matter what I tried.
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Worse - I understand that if you put one of these files in the downloads stack, then it will continually crash your dock. Nice!
This points towards some meta data problem/incompatibility between with the JPG files coming from adobe and apple's apps...
This is TOTALLY embarrassing as my PC has no problems at all with either JPG...
As someone who switched to Mac for professional reasons after several years of PC use, I cannot believe how slow apple and adobe have been to sort out such a fundamental problem.
Come on guys - less time ponsing about with iPods - remember the media industry who put you here.
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Philippe, for future reference...
--First thing to know and remember is this...Do not drag any images, folder of images into the iPhoto Library in the Finder. Images have to be imported into iPhoto within the application. Do not scan images and save them into the iPhoto Library folder in the Finder. Save them to another location such as the Pictures folder or even the desktop. You can then import them into iPhoto.
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photo ..do" choose "other" and select Photoshop. Now you can edit all
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Two Apple kbs for you to read
Don't tamper with files in the iPhoto library folder
<a href

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HT1338 Photoshop CS2 opens but wont perform any task (open jpgs, create new jpgs etc). Other CS2 progs such as indesign are fine. MAC shop, couldn't fix, said I should ty install op system 4 Powerbook G4-dont have discs- can I get them? or other solution?

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Hi
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Moving this discussion to the Photoshop General Discussion forum.

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Hi
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JPGs created in Photoshop/Mac appear distorted on PCs

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