JRE 1.7.0.04 install failure - error 1311 despite the file being there

Any of my attempts to install JRE 1.7.0.04 fail regardless of whether I try online or offline installer. I get error code 1311 ("Source file not found: C:\Documents and Settings\äöäöäöä\Application Data\Sun\Java\jre1.7.0_04\Data1.cab, verify that the file exists and you can access it"). Well, the file in question does exist and I can access it fine. I can also unpack it manually without apparent problems. The installer just can't locate it. My first suspicion is that this has something to do with nonstandard letters in the file path, though I have no way of confirming it.

I tried to reproduce this issue using the same user name as you have mentioned but that did not create any issue in the installation process.
I would recommend you to completely delete all the files from previous installation attempt and try fresh install.
Also at times it is helpful to empty recycle bin and temp files which in some cases may have prevented succuessful installation of software.

Similar Messages

  • Product Instance Registration Error Message: "System Failure: Error while retrieving xml file from database"

    Hi Planning installation Gurus,
    Did u get any luck to resolve this problem as i am also facing same problem "Error creating instance" during install of Planning 9.3.1. i tried 30-50 times reconfiguration every time same problem..
    OS: Vista Premium
    SQL Server 2005
    Essbase:9.3.1
    Error Message: "System Failure: Error while retrieving xml file from database"
    Details of error:::::::::::::::::::::::::
    at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
    Can not get JDBC connection for SYS external changed actions.
    Can not get JDBC connection.
    java.lang.NullPointerException
    at com.hyperion.planning.sql.HspSQLImpl.getConnection(Unknown Source)
    at com.hyperion.planning.event.HspSysExtChangeHandler.actionPoller(Unkno
    wn Source)
    at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
    Can not get JDBC connection for SYS external changed actions.
    Can not get JDBC connection.
    java.lang.NullPointerException
    at com.hyperion.planning.sql.HspSQLImpl.getConnection(Unknown Source)
    at com.hyperion.planning.event.HspSysExtChangeHandler.actionPoller(Unkno
    wn Source)
    at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
    Can not get JDBC connection for SYS external changed actions.
    Can not get JDBC connection.
    Pls provide Solution

    Hi John,
    though i am trying with SQl server authentication with different user but still status is same of planningSystemDB.properties
    SYSTEM_DB_DRIVER=hyperion.jdbc.sqlserver.SQLServerDriver
    SYSTEM_DB_URL=jdbc:hyperion:sqlserver://neeraj-PC:1433
    SYSTEM_DB_USER=windowsAuthentication
    SYSTEM_DB_PASSWORD=CAFBAEFNBGEAABHEDOADFKADACBGBIFHBLCDFBAFFH
    SYSTEM_DB_CATALOG=plandb
    SYSTEM_DB_TYPE=SQL
    INSTANCE=
    my steps:
    Using SQL Server Management Studio
    Changed Widows authentication to SQL server authentication mode
    In SQL Server Management Studio Object Explorer, right-click the server, and then click Properties.
    On the Security page, under Server authentication, select the new server authentication mode, and then click OK.
    In the SQL Server Management Studio dialog box, click OK to acknowledge the requirement to restart SQL Server.
    In SQL Server Management Studio Object Explorer, right-click the server, and then click Properties.
    On the Security page, under Server authentication, select the new server authentication mode, and then click OK.
    In the SQL Server Management Studio dialog box, click OK to acknowledge the requirement to restart SQL Server.
    To restart SQL Server from SQL Server Management Studio
    To enable the sa login by using Management Studio
    In Object Explorer, expand Security, expand Logins, right-click sa, and then click Properties.
    On the General page, you might have to create and confirm a password for the sa login.
    On the Status page, in the Login section, click Enabled, and then click OK.
    In Object Explorer, expand Security, expand Logins, right-click sa, and then click Properties.
    On the General page, you might have to create and confirm a password for the sa login.
    On the Status page, in the Login section, click Enabled, and then click OK.}}}
    anything else should i change.................

  • Product Instance Registration Error: "System Failure: Error while retrieving xml file from database"

    Hi S9 installation Gurus,
    Please try to resolve this long awaited issue with Planning installation as this is purely configuration related issue.
    Detail of Problem:-
    After Susessful configuration of
    1) Foundation Services (Hyperion Shared Services)
    2) Essbase administration services
    3) Essbase Server
    4) Hyperion reporting and analysis
    5) Planning -----> Product options, Register with shared services, configure database, deploy to application server (Appache)
    Error Point: when i tick ckeck box in front of Product instance registration
    click next
    create instance
    click next
    instance name-Plan1
    Web tier host name: my machine name (neeraj-pc, as i installed locally all component of hyperion)
    server port: 8300 (system suggesting)
    tick on active instance
    click next
    Error Pop Up "System Failure: Error while retrieving xml file from database"
    Details of PlanningSystemDB (file :- \Hyperion\common\config\PlanningSystemDB.properties)
    SYSTEM_DB_DRIVER=hyperion.jdbc.sqlserver.SQLServerDriver
    SYSTEM_DB_URL=jdbc:hyperion:sqlserver://neeraj-PC:1433
    SYSTEM_DB_USER=puser
    SYSTEM_DB_PASSWORD=GGAKFJ
    SYSTEM_DB_CATALOG=p1db
    SYSTEM_DB_TYPE=SQL
    INSTANCE=
    Note: puser (SQL Authenticated user)
    Thanks
    Kumar
    Edited by: user10385300 on Dec 4, 2008 5:44 AM

    This has been resolved at :- Product Instance Registration Error Message: "System Failure: Error while retrieving xml file from database"
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • System Failure:-Error while retreiving xml file from database

    I install Planning 9.3.1 at Windows2003 server SP1 and MS SQL 2000 SP3A. In Hyperion Planning Instance Registration I take "System Failure:-Error while retreiving xml file from database" error in Configuration .
    Please help
    Thanks

    I also have the same error. Win2000 Server and MS SQL 2005.
    Maybe someone made request for official information from Oracle about this issue?
    I'd like to change MS SQL to Oracle 10g, I hope this can helps (if reason in RDBMS). But if reason in logic of scripts... I dont't know...

  • I have a laptop PC and am trying to install my product.  After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.

    I have a laptop PC and am trying to install my product.  After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.
    Please help, I don't know how to do this
    Thanks

    you need both the exe (which you have) and the matching 7z (that you don't have, yet).  dl it:
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Installed iTunes 64 on Windows 7 (home) HP and received this error message.  The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes.  Please help.

    I installed iTunes 64 on a Windows 7 (Home) HP Pavilion and received this error message.  the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes.  Please help! 

    The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
    Try the following user tip:
    Empty/corrupt iTunes library after upgrade/crash

  • HT1926 I have this error pop up while almost done installing, "An error occurred during the installation of assemble 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.4053",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="amd64"". HRESULT: 0x80

    I have this error pop up while almost done installing, "An error occurred during the installation of assemble 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.4053",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="amd64"". HRESULT: 0x80070422

    OK.  If both of you are Windows 7.  Make sure you go to Windows update (START button, type in Windows Update). Check for updates and update whatever that are available. (especially Microsoft .NET Framework 4 )
    After that see if you still get this error message.
    The last resort would be to unistall and reinstall the whole thing.
    Follow the steps below:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Redwood showing as failure (error) despite the loads being successful in BW

    When a particular DTP step fails due to data issue we can make the overall status green manually thus pushing the chain further. Whereas in Redwood side this is showing as failure (error) despite the loads being successful in BW Side.

    Hi Ramesh,
    Is this for a process chain triggered from CPS or triggered in BW (see also your other question regarding interception/monitoring of BI process chains) ?
    If the process chain is triggered from CPS, the control is assumed to be at CPS so the restart should be done from CPS as well.
    Regards,
    Anton.

  • HT4623 How to re-install iso7 error occurred during the installation wi-fi is not working

    How to re-install iso7 error occurred during the installation wi-fi is not working

    Connect to your computer and update via iTunes.
    How to update your iOS device
    Scroll down to the “Update your device using iTunes” section

  • Error: An error occurred importing the file. Detail: File does not exist or

    Hi,
    I am getting the error the below error while importing the file in FDM. I have read and write access to the folder. I tried loading text and excel files, I am getting the same error.
    An error occurred importing the file.
    Detail: File does not exist or access denied.
    Thanks.

    Hi Tony,
    Thanks for the reply.
    I have Oracle Database and the version is 11.1.0.7; So even for this version do I need to have SQLLDR.exe on the server where FDM is installed.
    Thanks,
    Edited by: user10720012 on May 16, 2011 11:42 AM

  • I have LR 5.  When I'm in the book module and select the option to "Send Book to Blurb" i get an error message saying "The file does not have a program associated with it...."  How do I fix this?

    I have LR 5.  When I'm in the book module and select the option to "Send Book to Blurb" i get an error message saying "The file does not have a program associated with it for performing this action.  Please install a program, or if one is already installed, create an association in the Default Programs control panel."
    How do I fix this?

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • I have an error message "page_bottom_overlay-2.png" which comes up when I try to publish.  There is a large X with a Question mark in the middle over the entire background of the page.  The error message says the file is missing.  I did not delete files.

    I have an error message "page_bottom_overlay-2.png" which comes up when I try to publish.  There is a large X with a Question mark in the middle over the entire background of the page.  The error message says the file is missing.  I did not delete files.  How can I find files that seem to be missing?

    This is probably one of the files that is required by the template you are using.
    These files are inside the iWeb app. Control click the iWeb app icon and select "Show package contents".
    You need to dig down through the folders and files to find what you want...
    Contents/Resources/da.lproj/Templates/
    If the file is missing you would need to re install the iWeb app...
    http://www.iwebformusicians.com/iWeb/iWeb-Tips.html

  • An error occured importing the file

    Hello,
    We are currently experiencing an issue with Importing a file that contains the Japanese Kanji character set.
    The error received is "Error - An error occured importing the file"
    The Kanji characters are only for the Descriptions within the import file and WILL NOT be stored in the Oracle Database. I have enabled the East Asian lanaguages on the Windows 2k3 server but still get the error. Is there another setting the needs to be enabled or a 3rd party software that must be installed?
    Any help would be appreciated.
    Thanks
    Tony

    Hello,
    It appears that you did not tell FDM to accept possible non ASCII characters.
    To do this change the option in "Administration" -> "Configuration Settings" -> "File Encoding Type" to Unicode.
    Keep in mind this will allow the parsing engine to accomidate additional characters. BUT, if the file is an ANSI type file that contains the characters and not a TRUE Unicode file, the characters will just now be skipped.
    Thank you.

  • Adobe Reader XI (11.0.07) Error 2753. The File 'acrosup64.dll' is not marked for installation.

    I am getting Adobe Reader XI (11.0.07) Error 2753. The File 'acrosup64.dll' is not marked for installation when deploying from msi package. .
    Need help to resolve the issue

    Hi dingusmagii
    Can you please share the following info:
    ->  Which OS and architecture are you on
    ->  What are the exact steps being followed for installation.
    ->  Do you have any previous version of Reader already installed on your machine.
    Also it would be helpful if you can you share Windows Installer log. Please follow the steps below to create installer log
    1. Launch Notepad
    2. Copy paste the following text in notepad
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\]
    "Logging"="voicewarmupx"
    3. Now press Ctrl+S to save the file.
    4. In the "Filename" field type <any_file_name>.reg for e.g. abc.reg
    4. In the "Save as type" dropdown, select "All Files"
    5. Click Save button to save the file at desired location
    6. Go to the location where you saved the file and double click on it.
    7. Follow the prompts to create the registry key.
    After the registry key is added successfully, please re run the 11.0.07 patch installer. Once you get the error message click ok and then click on finish to close the installer dialog.
    Now go to C:\Users\{username}\AppData\Local\Temp and look for file with name similar to MSIxxxxx.log.
    Please upload the dump (compress the dump using WinZip or likewise) and share the link here.
    For help see link How to share a document
    regards,
    Rohit

  • I am unable to open a project that I have worked on and saved.  I get an error message that the file is damaged and cannot be opened.

    I am unable to open a project that I have worked on and saved.  I get an error message that the file is damaged and cannot be opened.

    Leslie Tanaka
    Travel and detours have kept me from following up sooner. If the problem that you wrote about still persists.....
    Let us go back over that Adobe document regarding troubleshooting damaged projects.
    3. Delete the Application Preferences
    Where you able to follow that path and delete the Adobe Premiere Elements Prefs file at the end of the path? And, after you did, did the saved/closed programs still refuse to open? If you could not carry out this procedure, what were the limiting factors that kept you from do
    7. Test to see if individual media files are causing the problem.
    That is an important one. How far did you get into following the instructions given in the document? If you could not complete the test, what was the major block that prevented you from doing so?
    I want to make sure that we have gone through everything in that document and ruled all factors there in or out. If it was a matter of you not understanding the instructions, I am hoping that the above will channel you questions to me so that I can clarify anything that you did not understand in the Adobe document instructions.
    I do not recall if I asked previously. Even if you cannot open all your saved/closed projects, can you still open a new project and save/close it? Maybe even reopen it?
    Please review and consider.
    Thank you.
    ATR

Maybe you are looking for