JRM Service could be down in LMS 3.2

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“JRM Service could be down” showed manily after restart of the LMS 3.2 server machine, after upgrading the MS windows server 2003. We do not use ACS. CTMjrmServer depend on EssentialsDM, jrm and Tomcat. When I check the process status, the status for EssentialsDM is waiting to initialize, JRM and Topcat is running normally. But CTMJrmServer shows never started. It is not starting when I try to restart it, may be this one is normal?
Can anyone tell me why JRM Service could be down?
I have searched for a solution in this forum but the found answers did not solve this particular issue. I will appreciate for any suggestion and thanks in advance! I have attached the pdshow.txt and jrm.log file.
Yawena

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Hello Afroj,
We do not use ssl. Then do you mean that I can drop:
CSCOpx\MDC\Apache\perl ConfigSSL.pl -disable CSCOpx\MDC\Apache\perl ConfigSSL.pl -enable (fill up  the certificate info)
But run CSCOpx\MDC\Apache\perl ConfigSSL.pl -disable
Is that correct?
In case I have to run the first command as well, are you saying to indicate the certificate location for ex c:\sertificate\name-of-certificate?
Or other options? Can you please clarify that?
Greetings

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    Please support CSC Helps Haiti
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    https://supportforums.cisco.com

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