"Json is undefined" error message when running web query in excel

Hello,
            Im trying to run a web query to import flight price data from ryanair into excel.
I get a "Json is undefined" error message whenever i  run the web query.
I also get a message from Ryanair saying my browser is out of date even though I have Internet Explorer 11.
Ive added screenshots so i hope they display correctly.
Can anyone help with this.
Thank you

Hi,
Did this issue only occur with the Ryanair website or other websites( Such as Microsoft websites)?
If this issue only occur with Ryanair website, this issue might be caused by the website script error, please see the below image ( I could reproduce your issue with this URL):
We might be able to query the data with this site.
If your web query can't access the other site, please try the below workaround.
Copy the code in to VBE and set the website URL.
Sub Web_Query()
Sheets.Add
Dim myURL
myURL = "url;http://www.xxxxxx.com"
With ActiveSheet.QueryTables.Add(Connection:=myURL, Destination:=Range("A1"))
.FieldNames = True
.RowNumbers = False
.FillAdjacentFormulas = False
.PreserveFormatting = True
.RefreshOnFileOpen = False
.BackgroundQuery = True
.RefreshStyle = xlInsertDeleteCells
.SavePassword = False
.SaveData = True
.AdjustColumnWidth = False 'True
.RefreshPeriod = 0
.WebSelectionType = xlSpecifiedTables
.WebFormatting = xlWebFormattingNone
.WebTables = "1" '"1,2,3,4"
.WebPreFormattedTextToColumns = True
.WebConsecutiveDelimitersAsOne = True
.WebSingleBlockTextImport = False
.WebDisableDateRecognition = False
.WebDisableRedirections = False
.Refresh BackgroundQuery:=False
End With
End Sub
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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