JTAPI failing after outage

Hello,
I am working on a UCCE 9.0
I had previously configured a CTI route point to be dialed when agents need to transfer their calls to the queue and it was working fine.
After an outage in the call center (still investigating the causes, but probably related to Call Manager outage), agent phones restarted and ever since, the route point 1234 is not working anymore, it's giving a busy tone.
I noticed that this route point's IP is that of PG A
However, on Framework Portico, when having a look at the processes, I got the attached:
- The VRU PIMs are active on side A and idle on B
- The UCM and Jtapi are idle on side A and active on side B
- I have warnings in the UCM pim process, which I dumped and the result is attached
Is this a normal behavior? To have the different PIMs active on the two different sides?
Any idea how to fix the CTI route point problem?
Thank you,
Sahar Hanna

We had a similar problem recently after a network outage... lots of CTI Route Points showing as Unregistered, but giving an IP address of the B side PG even though A side was Active. There a couple ways to go about fixing the CTI RP association:
For each effected CTI Route Point, remove control of it from the PG's Application User in Call Manager, then re-add it.
or, you can shut down PG services simlutaneously on the A and B side PGs, then start them back up... start up the one you would like "Active" first. Best to do this during a service window, as it will prevent agent logins, end existing logins, and present a fast busy signal to all calls on UCCE CTI Route Points during the outage.
A full service restart like (2) above should fix your split Active/Idle issue as well. You can also cycle the services one side at a time (first the side you want active, then the side you want idle after the first comes back up), but I found when we had our CTI RP registration issues that they weren't fixed until both sides were shut down and restarted.
You might be able to just restart the JTAPI service in Call Manager to fix the registrations, however this won't push active PG services back to a single side.
-Jameson

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Source system RFC fails after transport

Hi all
in our QA system any transport containing a process chain causes the RFC connection to the source ECC6 system to fail after too many logon attempts.
This doesn't happen when we send the same transport to production.
Any ideas?
Regards
Hayley

Hi
thanks, but I had already checked out this note. This refers to the post processing of the transport on BW of client 000 logging onto the BW client to carry out changes, not the RFC connection to the BW ECC source system.
The transport goes through ok, and the process chain can be activated, however at this point we always notice that the ECC source system connection fails with an RFC error, as soon as we get the password reset and changed in SM59 it works ok.

Datasocket server seems to fail after continuous use.

The Datasocket server seems to fail after continuous use. (Labview 7.1 on XP)
I have a data acquistion system that collects data and presents it to the operator. Then I have from 1-3 remote units that can connect via DS to the acquistion unit to view the data. As a general rule things work dandy! I have the data published from the front panel of one VI and subscribed to by the remote VI(s). However it seems that after some indeterminent time the DS just stops publishing data and my remote units go into alarm indicating that they can no longer get data. If I shutdown and then restart the DS server then things seem to clear up and work again.
Anyone seen this type of problem? Unfortunately my app is pretty large and it acquires data from 26 field units so its not real practical to post the code!
I wonder if using the DS VI's would change performance as opposed to the front panel publishing/subscribing that I currently do? Or can DS just not handle the load, should I change to a TCP/IP handshaking?
Thanks!
~Gold

Here's the basic piece of code. The outer case structure was used because that program already had some DS related stuff and I wanted to wait before I start checking to avoid disturbing it. I added the array at the bottom for some logging so I could check when it happened, but I haven't been called for it since, so that array has proved unnecessary.
Try to take over the world!
Attachments:
DSerror.JPG ‏56 KB

My status change to pass from fail after 40 days. Microsoft Exam 74-409 Score

Microsoft update 74-409 exam.
My status change to pass from fail after 40 days..
Recived below email. is this possible ?
Dear Valued Customer,
You recently took Microsoft Exam 74-409: Server Virtualization with Windows Server Hyper-V and System Center. After close evaluation of the exam, we have made some revisions that resulted in a change to your exam results. We are pleased to inform you that your
status has been changed to ‘PASS’. This update will be reflected in your official transcript within two weeks. A new score report will be mailed to you within two weeks.
Thank you for taking this exam and for your support of our program.

Yes its possible, but its also possible that its a scam trying to entice you to provide information that could be used for identity theft. I would wait a couple weeks and then check your transcript on the MCP site. If the exam shows then it was
for real. If it doesn't then it was probably a fake message.
The reason it might be for real could be that someone challenged the clarity of one of the questions in their comments and Microsoft decided after looking into it that some question was misleading. This might have lead them to accept more than one
answer or to throw the question out. That could have modified your score in some way and promoted you above the Pass line. It is possible, but not likely.
Paul Stork SharePoint Server MVP
Principal Architect: Blue Chip Consulting Group
Blog: http://dontpapanic.com/blog
Twitter: Follow @pstork
Please remember to mark your question as "answered" if this solves your problem.

SoundBlaster X-Fi Driver Installation Fails After Moving Soundcard to New Slot

NSoundBlaster X-Fi Driver Installation Fails After Moving Soundcard to New Slot4 I recently moved my X-Fi Elite Pro soundcard to a different PCI slot to accommodate my new large PCIE graphics card.
Prior to moving the card, my?original SoundBlaster install went fine without any trouble. When I booted up after relocating the card,?it was not detected at all. So I uninstalled my SoundBlaster driver software and?rebooted the computer?thinking that was necessary to clear any hardware configuration settings from the old install. This made no difference. I then discovered my card was not seated properly and corrected it.
Next I installed the SoundBlaster driver software. The installation proceeded and finished with a request to restart the computer. Once I did, the computer detects my card and starts the hardware installation wizard asking if I want Windows to search online for driver software. It does not recognize the just installed SoundBlaster driver installation. I have a dual boot setup and this happens in both WinXP Pro and Vista 32 Home Premium.
What's wrong here?

Forget it folks...couldn't wait for any suggestions so I just cleaned off my hard dri've and reinstalled everything. Works fine.

Remote fails after several days

I'm running ZFD 3.2, on a Netware 5.1 (sp5) box with eDir 85.27c.
When I
import a workstation, it will work perfectly for a few days, but then
it
fails to respond to Remote Control. I can still do Chat, and pinging
the
agent gives perfect success. When I do attempt to connect it gives
the
message:
The Remote management agent was unable to locate the workstation in
NDS.
I can delete the workstation and re-import it, and it will work again,
but
fail after a few days time. I applied all the ZenWorks support packs
to the
clients and the server, and I am running the latest snap-ins for
ConsoleOne.
This server is the master of the replica.
Any tips would be appreciated. I went through everything on TID
10013987
and none of it has fixed the problem. Thanks.

Running a mixed IP/IPX environment, all on static assigned IPs. We're
also
using SLP with a Scoped list.
"Jared L Jennings" <[email protected]> wrote in
message
news:PaY5a.1250$[email protected]..
> Are you running pure IP?
> Is your network DHCP?
>
> --
> Jared L Jennings, CNE 5,6
> Using XanaNews 1.13.2.10

JTAPI failing after outage

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