Jukebox Zen Xtra turns itself off and

The battery is dead. when I plug it in to charge it turns itself on, the Creative copyright screen loads up, then the EAX screen loads up then it turns itself off. second later it turns itself back on and the process is repeated.
Is there any way to fix this problem? I dont care if it means losing all the music I have stored on it. Thanks.

What does it do if you remove the battery?

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