Jumbled text and spacing issues when creating a pdf

When I create pdfs from FrameMaker 9 or Word 2007 files, Acrobat 9 Pro often transposes characters or modifies the spacing between characters. Can anyone help?

I modified the settings according to the help page. I then built 5 pdfs and did not see evidence of the letter jumbling or spacing issues. Since this issue is intermittent, I cannot confirm that the problem is solved, but I am hopeful!

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