"Jump to Slide" not working at all

Question

Version: Captivate 4
LMS: No
Method of testing: Preview in browser
Issue:
I am creating a quiz that uses images and click boxes to assess the user's knowledge of MS Word.  Some of the questions involve 2 steps, so that the user has to click one spot on the image and then another on the next image.  However, if the user misses the first step, they should see the next question instead of the second step.
I've set the click-box to "jump to slide ___" but it doesn't  It simply continues on to the next slide.  I thought maybe the slide navigation was overruling the click box navigation, so I set it to "no action", but still no luck.  I also tried setting the click box to "continue" and the slide to do the jump.
It comes down to this:  I cannot get "jump to slide" to work no matter where I set it.  This should be easy - using a built-in function to jump to another slide. I've been doing this since the days of Hypercard in the early 90's.  Why can't this program do this simple function?  My colleague and I are very confused.
Enola

Answer 1

Hi there
A Click Box will only jump to a slide if the user clicks the clickable area. From what you have described, you want the jump to occur if they click outside the area, no?
Note that you may assign a number of attempts. So I'm thinking you want to assign a single attempt to the Click Box. If the user clicks the clickable area, you jump to the next slide. But if they click outside the clickable area, you then want to jump to the other slide.
Cheers... Rick
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