Jump to Slide not working correctly

I created quiz questions in Captivate (5.5) that are interspersed throughout the content and I want to to jump back to the beginning of the section that contains the relevant content for review if the user gets the question incorrect. I created custom question slides using variables and advanced actions and it seemed to work great. Now all of a sudden, the [Review] button, which appears if the user gets the question incorrect, does not work. I'm not sure what I'm doing wrong.

Thanks Lilybiri, I know this was posted a while back, but you saved me today!
My quiz scope was preventing my jump to slide from working. Essentially the quiz scope ends in your deck on the last slide that has a scorable field. Captivate 5 wasnt allowing me to jump beyond that point from eariler in the deck. Ex: My menu was on slide 4. I had a single scorable click box (for LMS SCORM reasons) on slide 75. And my last menu item was trying to jump to slide 76. I found I could not jump to anything beyond 75. I Simply moved the scorable object to slide 76 (or could have been even further out as needed), and its working again.
If you have nothing scorable, quiz scope shouldn't affect jump to, at least that's been my experience in the past. You can check using the F9 (advanced interactions) and look in the "Include in quiz" column for the YESs.

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"Jump to Slide" not working at all

Version: Captivate 4
LMS: No
Method of testing: Preview in browser
Issue:
I am creating a quiz that uses images and click boxes to assess the user's knowledge of MS Word. Some of the questions involve 2 steps, so that the user has to click one spot on the image and then another on the next image. However, if the user misses the first step, they should see the next question instead of the second step.
I've set the click-box to "jump to slide ___" but it doesn't It simply continues on to the next slide. I thought maybe the slide navigation was overruling the click box navigation, so I set it to "no action", but still no luck. I also tried setting the click box to "continue" and the slide to do the jump.
It comes down to this: I cannot get "jump to slide" to work no matter where I set it. This should be easy - using a built-in function to jump to another slide. I've been doing this since the days of Hypercard in the early 90's. Why can't this program do this simple function? My colleague and I are very confused.
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Hi there
A Click Box will only jump to a slide if the user clicks the clickable area. From what you have described, you want the jump to occur if they click outside the area, no?
Note that you may assign a number of attempts. So I'm thinking you want to assign a single attempt to the Click Box. If the user clicks the clickable area, you jump to the next slide. But if they click outside the clickable area, you then want to jump to the other slide.
Cheers... Rick
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Button-jump to slides not working

Hi!
I have created a content menu for my project. Created several
buttons on the same slide. Only the first one works - which links
to the next page. The rest of the buttons don't link to the slides
though I have set it to "jump to slide - 5 slide 5".
Please advise. Thanks!!

Hi Cherry_t and welcome to our community
I've seen this behavior before. In the case I saw, the user
had inserted question slides that were placed between where the
jump was supposed to go and the slide they were on at the time they
clicked the menu item. You may wonder what this would have to do
with impeding progress. Well, it's not so much the fact you have
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Captivate 5.5 Buttons and Jump To Slide Not Working

I have a home slide where users can choose from 10 state-specific training options. There are 178 slides in the total presentation. When I open the presentation fresh a couple of the buttons work and jump to the correct state. One button jumps to a different slide than what is defined and the rest of the buttons do not work at all. If I select one of the buttons that works then return to the beginning of the presentation all the buttons work fine. The problem occurs when I open a fresh copy of the published presentation from my hard drive. The buttons are all active and there is no click box on the slide - you need to click on one of the state buttons to continue past the initial slide. I cannot understand why this is not working or why everything works fine when I return to the home slide from somewhere else in the presentation. Any help would be appreciated. Thank you.

Hi there
Buttons may seem a bit hit and miss and may be daunting with all the Active VS Inactive timeline bits and all. But I've really never known them to totally fail or be all that random.
Things to consider with Buttons.
What does the button do?
As I explained in my earlier reply, if a button is programmed to jump to a slide a lot farther down the track, and that portion of the track hasn't yet arrived from the server, this could well be an issue.
Another thing that can affect whether a button operates as you wish is if you are trying to jump to a slide that is beyond a Question slide (or a slide being treated as a Quiz slide) and your Quiz settings are configured so that each question must be answered before you may proceed. Captivate will disallow visiting a slide beyond the first unanswered question.
Sometimes a Button is configured to open a URL or a file. And it works fine during preview within Captivate, but fails after you publish. This is most often an issue with Flash Security Settings blocking the action and is described at the link below:
Click here to view
Hopefully this sheds some light on the situation.
Cheers... Rick
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Jump to slide not working

Hi. I'm using Captivate 3. My module is set up like this:
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Slide 2: Task Selection with buttons where users can choose which section to complete (Demo, Interactive Activity #1, 2, 3, 4, Quiz).
Slides 3-10: Demonstration
Slides 11-20: Interactive Activity #1
Slides 21-30: Interactive Activity #2
Slides 21-40: Interactive Activity #3
Slides 41-50: Interactive Activity #4
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Interactive Activity #3
Interactive Activity #4
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Hi there
Likely it's in your quiz settings. You most likely have something configured in a way that the interactive bits actually require the user to complete them before moving forward. And when that's the case, Captivate will disallow jumping to a slide beyond the bits that haven't yet been completed.
Cheers... Rick
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Hi there
Can you give us the URL that doesn't work?
Have you tested the URL from a typical web page on your server? My thought is that you might even see the same thing happen from a web page. Maybe your web peeps need to investigate.
Cheers... Rick
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Jump to Slide not working correctly

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