Jump to Slide won't go backwards

Folks,
I've searched this forum and the Adobe site and haven't found the exact answer to my questions...I apoogize if it's somewhere on here and I can't find it.
The problem is, I am trying to use the 'Jump to Slide' action on a button and am finding that it will not go to any previous slides in the presentation. It's important to note that this is not part of a quiz - I'm simply trying to let user skip back to certain sections. The buttons allow them to move forward correctly but not back.
Any ideas as to what I might be doing wrong?
- netgeist

Uner the quiz settings, the option to go backwards was the default setting. Also, there were no buttons with reporting options enabled. So
neither solution worked, unfortunately. I'm using Captivate 4, if that helps ring any bells from others that may have encountered this problem.
Thank you,
- netgeist

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    created by christellek <https://forums.adobe.com/people/christellek> in *Adobe
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    <https://forums.adobe.com/message/7027618#7027618>

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