Jumpy playback in vista x64

i just built a new computer, and it's having problems playing back .mov files smoothly. the same .mov file plays back just fine in vlc. however, i need the scrolling quicktime offers.
so far i've tried:
-latest quicktime version
-disabling directX and all related options
-running in safe mode
-updated video card drivers
-tried a few old quicktime versions.
computer specs:
intel i7
12 gigs memory
quadro fx 3500
thanks!

the file was a game cinematic. a coworker downloaded it, so i cant provide the link right now. but it was the quicktime trailer for star wars: the old republic. quicktime lists the codec as h264, and vlc lists it as avc1.

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