Junction box vs master socket

Hello,
Can someone please advise if I have an old-style junction box which is then further wired to the main socket?
http://www.flickr.com/photos/8237236@N02/4655471945/in/dateposted?edited=1
http://farm5.static.flickr.com/4066/4655471945_ddd1307b82_b.jpg
What I suspect to be a junction box is a square box on the top of the picture.
The (master?) telephone socket is down below.
If, indeed, this is a junction box, would BT only be responsible for the wiring upto the junction box or all the way down to the telephone socket?
I'm having a lot of noise on my telephone line and would like a BT engineer to look at it. I've tested the telephone socket with multiple phones plugged directly into the test socket.
Thanks!
Alex

Hello Libraal,
Welcome to the forum!
I can get this possible line fault checked out for you, can you email your BT account number, telephone number and a link to this thread to [email protected] and I'll run a few checks?
Thanks,
Stephanie
Stephanie
BTCare Community Manager
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    seanlyon wrote:
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    (If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
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  • Master Socket Re-Location

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  • Broadband speed / lack of master socket

    My broadband speed according to all the speed tests is around 0.5Mb/s - sad, I know.   One of the things I wanted to try to bump it up a bit was to plug the router into the master socket.  It looks like we don't have one but one of those old junction box things above the front door.  Has anyone had any luck trying to persuade BT to replace a junction box with a normal master socket?  All advice welcome.

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  • Master socket

    Traced out phone circuit in my bungalow which has a junction box in the loft at point where phone line enters then spurred with master socket, with capacitor, at end of longest line.
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    Siscokid
    Solved!
    Go to Solution.

    Hi and welcome to the forum
    Not sure what advice you require, you are not allowed to touch/move/tamper with the main socket.
    This is the responsibility of BT Openreach
    (If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
    If I have solved your Issue please click the "Mark as accepted solution" button.

  • Junction box

    Can someone help with this please. I have a grey junction box at the point where BT wiring enters the house. On the right of this is the wiring to the master socket. On the left of the junction box, in addition to the external wiring, is the wiring to an extension socket in another room. I read that this is the wrong way to add extensions. It was done many years ago by BT. Would this be causiing any noise problems which might affect my broadband speed. If so am I allowed to remove the extension wiring myself or does this have to be done by BT and is it chargeable.
    Solved!
    Go to Solution.

    Your extension wiring can sometimes act like a radio aerial and the radio signals it picks up interfere with your broadband.  Star wiring or T-wiring is particularly prone to this and this is what you have by virtue of your extension.  On the other hand, if your extension is wired with twisted-pair cable (like the telephone input cable) then it should be okay.  Did BT/GPO use twisted-pair in the days when they wired telephone extensions anyone? 

  • BT Infinity and My 3 Master Sockets!?!

    Hi All,
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    Cheers,
    Matt

    I agree with Horner_J.  A couple of extra comments ....
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  • Extra master socket ?

    I upgraded to Infinity 2 last month.
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    MB

    Can't see why your suggestion would not work. Just try it - if it doesn't work put it back as it was.
    Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!

  • Identifying Master Socket trouble

    Hey I'm currently having trouble with my BT line with it being extremely noise and crackly I'm try to identify my master socket so I can test to see if its my equipment/wiring or BT's problem (and I cant get an engineer out until Monday) but I can not seem to find a master socket that they describe I can only find 3 things. 2 normal sockets one in the kitchen and another in my lounge none have the BT logo as described and the one from the lounge is definitely fed from the one in the kitchen the only other thing I can find is a very small box by my bathroom window where I can see that the wire from the telegraph pole enters my house. I've opened this up but all that is in it is some wires that just seem to be terminated or go into a little connector there is no plug to test from and it doesn't match any form of master socket I've seen on the troubleshooting? I've scoured the rest of the house and outside for another socket but cant find anything do I have an unusual type of master socket? Or any suggestions to where it might be? I could link pictures of the box I'm talking about if need be.
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    Sounds like old instalation the master sockets of differing design is the first socket the external wires connect to within the house
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    If any post helps tick the star box on the left
    Just cause Im paranoid dont mean they are not out to get me

  • DIY Master Socket relocation clarification - is it...

    Hey Guys,
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    Everything up to and including the master socket is the property of the BT Group plc and it is within the terms and conditions of all telephone/broadband service providers that end users take care of any network equipment within the boundary of their property.
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  • No connection between junction box and flat??

    I moved into a new built apartment 2 months ago. Ordered a phoneline and finally got the engineer to come in to connect the phoneline. However after several checks, he said the connection between the junction box and our flat had been cut! He also said it is not BT's responsibility as the cut is situated in a private part of the building and the managing agent should have a team of engineer to do the job! Now I have been told by both BT and our managing agent that it is not their responsibility to fix it. I am disconnected for 2 months already! Whose responsbility is it to connect our flat??

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  • Need help identifying my master socket for broadba...

    Hi i am awaiting my line to go active for broadband but i just want to make sure the socket i am going to use is my master socket.
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    Solved!
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  • Re-wiring external cable from "junction box" to wa...

    Hi everyone,
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