June 18 Muse update fails

Cannot update- when select install the program crashes.
Help!
BL

Hello,
Please refer to Zak's reply to the post : http://forums.adobe.com/message/4805821#4805821
You first need to uninstall Adobe Muse and use thelink mentioned by Zak to download and install Adobe Muse.
Hope this helps.
Regards,
Sachin

Similar Messages

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    Hello,
    Please refer to Zak's reply to the post : http://forums.adobe.com/message/4805821#4805821
    You first need to uninstall Adobe Muse and use thelink mentioned by Zak to download and install Adobe Muse.
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    Regards,
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    Hi,
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    -http://www.adobe.com/go/muse_latest_mac
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  • IPhone Update Failed- Phone dead

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  • Updating updater fails....

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    From: Jeff A Wright [email protected]
    Sent: Thursday, June 14, 2012 2:43 PM
    To: josef.zeevi
    Subject: Updating updater fails....
    Re: Updating updater fails....
    created by Jeff A Wright
    <http://forums.adobe.com/people/JeffAWright> in *Downloading,
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    I've been trying to update Illustrator CS6 for the last 2 weeks via Adobe Application Manager, but each time I try to update Illustrator it tells me the update failed. What's the bug here and how can I get the update? All the other apps seem to update just fine (InDesign, Photoshop, Acrobat, Muse, etc.). There seems to be something broken in Illustrator or in the Application Manager for it to so consistently fail to update.

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    02/28/13 16:34:24:195 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/13 16:34:24:195 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    02/28/13 16:34:24:195 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/13 16:34:24:195 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/13 16:34:24:195 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | START - Installer Session
    02/28/13 16:34:24:195 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/28/13 16:34:24:195 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | RIBS version: 7.0.0.91
    02/28/13 16:34:24:222 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | OSX version: 10.6.8 
    02/28/13 16:34:24:222 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | ::START TIMER:: [Total Timer]
    02/28/13 16:34:24:222 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | CHECK: Single instance running
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | CHECK : Credentials
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Load Deployment File
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | deploymentFile option not given
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | CHECK : Another Native OS installer already running
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Create Required Folders
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Assuming install mode
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Looking up install source path
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Sync Media DB ...
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | ::START TIMER:: [Sync Media DB]
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Pre check media db sync
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | End of Pre check media db sync. Exit code: 0
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | :: END TIMER :: [Sync Media DB] took 1224 milliseconds (1.224 seconds) DTR = 333.333 KBPS (0.325521 MBPS)
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ready to initialize session to start with ...
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | ::START TIMER:: [CreatePayloadSession]
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updated source path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8
    02/28/13 16:34:24:223 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {04EDB643-8253-47E6-9E50-77FF74C1BCE0}
    02/28/13 16:34:24:224 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:224 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:224 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fi_FILanguagePack-161112224659/AdobeIllustrator16fi_FILanguagePack-161112 224659.dmg
    02/28/13 16:34:24:224 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {07BA5541-86E0-44B8-911D-557C1901A9FB}
    02/28/13 16:34:24:225 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:225 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:225 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16pt_BRLanguagePack-161112225309/AdobeIllustrator16pt_BRLanguagePack-161112 225309.dmg
    02/28/13 16:34:24:225 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {17D5D336-F08E-4D4A-A5AE-369165C7F57C}
    02/28/13 16:34:24:225 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:225 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:225 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ja_JPLanguagePack-161112223850/AdobeIllustrator16ja_JPLanguagePack-161112 223850.dmg
    02/28/13 16:34:24:225 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {1FB27DF0-4841-49F1-A40C-468DAB4EFDDF}
    02/28/13 16:34:24:226 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:226 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:226 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_AELanguagePack-161112231517/AdobeIllustrator16en_AELanguagePack-161112 231517.dmg
    02/28/13 16:34:24:226 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {25143FAE-0AAE-4051-8019-EE31CFD945C2}
    02/28/13 16:34:24:227 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:227 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:227 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_CALanguagePack-161112223426/AdobeIllustrator16fr_CALanguagePack-161112 223426.dmg
    02/28/13 16:34:24:227 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {3B815145-710A-479B-925A-7747172F498B}
    02/28/13 16:34:24:227 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:227 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:227 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16zh_CNLanguagePack-161112225912/AdobeIllustrator16zh_CNLanguagePack-161112 225912.dmg
    02/28/13 16:34:24:227 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {426959D6-D6F1-44C5-B1C8-D2F82E70AAC5}
    02/28/13 16:34:24:228 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:228 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:228 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16sv_SELanguagePack-161112225513/AdobeIllustrator16sv_SELanguagePack-161112 225513.dmg
    02/28/13 16:34:24:228 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {49D6678F-6F22-4BDC-A76D-2B09F18FDE92}
    02/28/13 16:34:24:229 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:229 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:229 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16nl_NLLanguagePack-161112225107/AdobeIllustrator16nl_NLLanguagePack-161112 225107.dmg
    02/28/13 16:34:24:229 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {4CEA8A14-78A4-41F0-B379-99F2F0CF7D7C}
    02/28/13 16:34:24:229 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:229 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:229 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_FRLanguagePack-161112223639/AdobeIllustrator16fr_FRLanguagePack-161112 223639.dmg
    02/28/13 16:34:24:229 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {5480D6AC-DB6B-465E-8D88-36DCE46774C1}
    02/28/13 16:34:24:230 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:230 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:230 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16da_DKLanguagePack-161112224049/AdobeIllustrator16da_DKLanguagePack-161112 224049.dmg
    02/28/13 16:34:24:230 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {58F60864-D049-436B-B0D7-70828EEFC12B}
    02/28/13 16:34:24:231 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:231 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:231 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16es_MXLanguagePack-161112224457/AdobeIllustrator16es_MXLanguagePack-161112 224457.dmg
    02/28/13 16:34:24:231 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {5C53CF24-0155-4CBD-A202-2069997C7388}
    02/28/13 16:34:24:231 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:231 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:231 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16zh_TWLanguagePack-161112230110/AdobeIllustrator16zh_TWLanguagePack-161112 230110.dmg
    02/28/13 16:34:24:231 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {6431AB6D-0BD6-4B33-87C1-D6F5E9F0F217}
    02/28/13 16:34:24:232 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:232 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:232 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16es_ESLanguagePack-161112224255/AdobeIllustrator16es_ESLanguagePack-161112 224255.dmg
    02/28/13 16:34:24:232 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {64FDF60C-10F0-4B86-9420-6F54CE9093D5}
    02/28/13 16:34:24:233 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:233 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:233 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16tr_TRLanguagePack-161112231115/AdobeIllustrator16tr_TRLanguagePack-161112 231115.dmg
    02/28/13 16:34:24:233 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {6DF68862-8987-486B-95FD-7EA7398A9115}
    02/28/13 16:34:24:233 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:233 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:233 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16cs_CZLanguagePack-161112230310/AdobeIllustrator16cs_CZLanguagePack-161112 230310.dmg
    02/28/13 16:34:24:233 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {6E5749D0-2BC3-40A7-B5B0-433AC896B70B}
    02/28/13 16:34:24:234 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:234 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:234 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_MALanguagePack-161112231920/AdobeIllustrator16fr_MALanguagePack-161112 231920.dmg
    02/28/13 16:34:24:234 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {8EB61C9E-3CE2-41A0-97BD-BAC64DC4D2A8}
    02/28/13 16:34:24:234 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:234 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:234 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16it_ITLanguagePack-161112224904/AdobeIllustrator16it_ITLanguagePack-161112 224904.dmg
    02/28/13 16:34:24:234 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {A38BA688-C669-42E4-A4AC-C82B0ADE1460}
    02/28/13 16:34:24:235 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:235 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:235 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16hu_HULanguagePack-161112230509/AdobeIllustrator16hu_HULanguagePack-161112 230509.dmg
    02/28/13 16:34:24:235 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {C5880636-A202-440B-96C3-FB90F9EF985D}
    02/28/13 16:34:24:235 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:236 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:236 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_GBLanguagePack-161112223218/AdobeIllustrator16en_GBLanguagePack-161112 223218.dmg
    02/28/13 16:34:24:236 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {CB5AFE60-4B34-4B60-A38B-67ECDD44A5C0}
    02/28/13 16:34:24:236 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:236 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:236 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16de_DELanguagePack-161112223003/AdobeIllustrator16de_DELanguagePack-161112 223003.dmg
    02/28/13 16:34:24:236 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {CF88F707-EA06-4B92-895E-A42506C75980}
    02/28/13 16:34:24:237 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:237 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:237 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_ILLanguagePack-161112231720/AdobeIllustrator16en_ILLanguagePack-161112 231720.dmg
    02/28/13 16:34:24:237 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {D15F127C-BA46-40AD-9DFA-B8B6B3A7B8BC}
    02/28/13 16:34:24:238 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:238 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:238 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ko_KRLanguagePack-161112225714/AdobeIllustrator16ko_KRLanguagePack-161112 225714.dmg
    02/28/13 16:34:24:238 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {D4BE31B2-9173-4CF7-AF24-C0EBA97E6CE6}
    02/28/13 16:34:24:238 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:238 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:238 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ru_RULanguagePack-161112230914/AdobeIllustrator16ru_RULanguagePack-161112 230914.dmg
    02/28/13 16:34:24:238 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {D5B78026-B998-49E0-A987-3282C862C0E3}
    02/28/13 16:34:24:239 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:239 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:239 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16-mul-250113205008/AdobeIllustrator16-mul-250113205008.dmg
    02/28/13 16:34:24:239 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {E111CE96-4E5B-4CFA-84FB-82D019AEF8FB}
    02/28/13 16:34:24:239 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:240 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:240 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16pl_PLLanguagePack-161112230712/AdobeIllustrator16pl_PLLanguagePack-161112 230712.dmg
    02/28/13 16:34:24:240 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Updating media info for: {E36BFDF1-93B6-478C-BC35-445D9FBFE464}
    02/28/13 16:34:24:240 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Ignoring original data since install source is local
    02/28/13 16:34:24:240 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
    02/28/13 16:34:24:240 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16uk_UALanguagePack-161112231316/AdobeIllustrator16uk_UALanguagePack-161112 231316.dmg
    02/28/13 16:34:24:240 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | --------------------  END  - Updating Media Sources -  END  --------------------
    02/28/13 16:34:24:351 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Supported RIBS version range: [0.0.0.0,7.0.0.91]
    02/28/13 16:34:24:352 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | ----------------- CreatePayloadSession: machine is x86 ---------------
    02/28/13 16:34:28:712 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | ______ Verify Dependency Subscribers ______
    02/28/13 16:34:28:712 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fi_FILanguagePack 16.2.0.0 {04EDB643-8253-47E6-9E50-77FF74C1BCE0} requires a parent with following specification:
    02/28/13 16:34:28:712 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:712 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fi_FILanguagePack
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16pt_BRLanguagePack 16.2.0.0 {07BA5541-86E0-44B8-911D-557C1901A9FB} requires a parent with following specification:
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pt_BRLanguagePack
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ja_JPLanguagePack 16.2.0.0 {17D5D336-F08E-4D4A-A5AE-369165C7F57C} requires a parent with following specification:
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ja_JPLanguagePack
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_AELanguagePack 16.2.0.0 {1FB27DF0-4841-49F1-A40C-468DAB4EFDDF} requires a parent with following specification:
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_AELanguagePack
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_CALanguagePack 16.2.0.0 {25143FAE-0AAE-4051-8019-EE31CFD945C2} requires a parent with following specification:
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_CALanguagePack
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16zh_CNLanguagePack 16.2.0.0 {3B815145-710A-479B-925A-7747172F498B} requires a parent with following specification:
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_CNLanguagePack
    02/28/13 16:34:28:713 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16sv_SELanguagePack 16.2.0.0 {426959D6-D6F1-44C5-B1C8-D2F82E70AAC5} requires a parent with following specification:
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16sv_SELanguagePack
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16nl_NLLanguagePack 16.2.0.0 {49D6678F-6F22-4BDC-A76D-2B09F18FDE92} requires a parent with following specification:
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16nl_NLLanguagePack
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_FRLanguagePack 16.2.0.0 {4CEA8A14-78A4-41F0-B379-99F2F0CF7D7C} requires a parent with following specification:
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_FRLanguagePack
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16da_DKLanguagePack 16.2.0.0 {5480D6AC-DB6B-465E-8D88-36DCE46774C1} requires a parent with following specification:
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16da_DKLanguagePack
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16es_MXLanguagePack 16.2.0.0 {58F60864-D049-436B-B0D7-70828EEFC12B} requires a parent with following specification:
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_MXLanguagePack
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:714 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16zh_TWLanguagePack 16.2.0.0 {5C53CF24-0155-4CBD-A202-2069997C7388} requires a parent with following specification:
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_TWLanguagePack
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16es_ESLanguagePack 16.2.0.0 {6431AB6D-0BD6-4B33-87C1-D6F5E9F0F217} requires a parent with following specification:
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_ESLanguagePack
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16tr_TRLanguagePack 16.2.0.0 {64FDF60C-10F0-4B86-9420-6F54CE9093D5} requires a parent with following specification:
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16tr_TRLanguagePack
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16cs_CZLanguagePack 16.2.0.0 {6DF68862-8987-486B-95FD-7EA7398A9115} requires a parent with following specification:
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16cs_CZLanguagePack
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_MALanguagePack 16.2.0.0 {6E5749D0-2BC3-40A7-B5B0-433AC896B70B} requires a parent with following specification:
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_MALanguagePack
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:715 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16it_ITLanguagePack 16.2.0.0 {8EB61C9E-3CE2-41A0-97BD-BAC64DC4D2A8} requires a parent with following specification:
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16it_ITLanguagePack
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16hu_HULanguagePack 16.2.0.0 {A38BA688-C669-42E4-A4AC-C82B0ADE1460} requires a parent with following specification:
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16hu_HULanguagePack
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_GBLanguagePack 16.2.0.0 {C5880636-A202-440B-96C3-FB90F9EF985D} requires a parent with following specification:
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16de_DELanguagePack 16.2.0.0 {CB5AFE60-4B34-4B60-A38B-67ECDD44A5C0} requires a parent with following specification:
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16de_DELanguagePack
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_ILLanguagePack 16.2.0.0 {CF88F707-EA06-4B92-895E-A42506C75980} requires a parent with following specification:
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_ILLanguagePack
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ko_KRLanguagePack 16.2.0.0 {D15F127C-BA46-40AD-9DFA-B8B6B3A7B8BC} requires a parent with following specification:
    02/28/13 16:34:28:716 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ko_KRLanguagePack
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ru_RULanguagePack 16.2.0.0 {D4BE31B2-9173-4CF7-AF24-C0EBA97E6CE6} requires a parent with following specification:
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ru_RULanguagePack
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16pl_PLLanguagePack 16.2.0.0 {E111CE96-4E5B-4CFA-84FB-82D019AEF8FB} requires a parent with following specification:
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pl_PLLanguagePack
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16uk_UALanguagePack 16.2.0.0 {E36BFDF1-93B6-478C-BC35-445D9FBFE464} requires a parent with following specification:
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           Family: Illustrator
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16uk_UALanguagePack
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           MinVersion: 0.0.0.0
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/28/13 16:34:28:717 | [ERROR] |  | OOBE | DE |  |  |  | 61126374 |           This payload will be ignored in this session.
    02/28/13 16:34:28:717 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/28/13 16:34:28:717 | [INFO] |  | OOBE | DE |  |  |  | 61126374 |   Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3}: 0 (0,0)
    02/28/13 16:34:28:717 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/28/13 16:34:28:719 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Patch Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} can be applied to product Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED}
    02/28/13 16:34:36:309 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Setting property "installSourcePath" to: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8
    02/28/13 16:34:36:309 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Setting property "mode" to: silent
    02/28/13 16:34:36:309 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Setting property "updateManifestPath" to: /Users/lenwilliams/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeIllustrator16-mul/16.8/16.8.xml
    02/28/13 16:34:36:309 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Setting property "workflow" to: updater
    02/28/13 16:34:36:309 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Overwrite property "extensionsOnly" to: 1
    02/28/13 16:34:36:309 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Overwrite property "mode" to: silent
    02/28/13 16:34:36:309 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Overwrite property "patchesOnly" to: 1
    02/28/13 16:34:36:309 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Overwrite property "updateManifestPath" to: /Users/lenwilliams/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeIllustrator16-mul/16.8/16.8.xml
    02/28/13 16:34:36:309 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Overwrite property "workflow" to: updater
    02/28/13 16:34:36:311 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Found payload actions:
    02/28/13 16:34:36:311 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Deciding what installer mode to use...
    02/28/13 16:34:36:559 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | BEGIN Setting requested payload actions
    02/28/13 16:34:36:560 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Value returned on lookup of payload: Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} is: false
    02/28/13 16:34:36:560 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Action string for Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3}  is install
    02/28/13 16:34:36:725 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | END Setting requested payload actions
    02/28/13 16:34:36:729 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | Collected advanced path check information for INSTALLDIR
    02/28/13 16:34:36:729 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | INSTALLDIR is a well-formed path
    02/28/13 16:34:36:729 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | INSTALLDIR is not the root path
    02/28/13 16:34:36:729 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | INSTALLDIR is on a local volume
    02/28/13 16:34:36:729 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | INSTALLDIR is on a writable volume
    02/28/13 16:34:36:730 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | INSTALLDIR is not on a case sensitive volume
    02/28/13 16:34:36:730 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | INSTALLDIR passed path basic path validation: /Applications
    02/28/13 16:34:37:410 | [INFO] |  | OOBE | DE |  |  |  | 61126374 | BEGIN InstallOperationsQueue Unordered operations

  • Muse upgrade fails to install

    MUSE upgrade fails to install.  I'm a Creative Cloud subscriber and have successfully installed all available apps.  It's not me or my system. The problem is with the upgrade.

    Same problems. Update failed and after uninstall of Muse trying to reinstall is also unsuccesful.
    Two months ago I also had problems with Muse, The workaround i used then doesn't help me now.
    Perhaps Adobe has version problems with Muse and Air that also had a recent (3.4) update.
    Or a problem with the new flash version and Muse.
    Anyway, the reason I signed up for Creative cloud i.e. Muse doesn't seem to be a good choice since Muse sucks now it's in the production.
    with the Beta had I no problems at all.
    Windows event viewer (Win XP) describes the problem after the failed update as well as after the failed reinstall as:
    'Faulting application adobe muse.exe, version 0.0.0.0, faulting module fontsfre.dll, version 0.0.0.0, fault address 0x00010b78.'
    Best,
    Ysbrand van der Veen
    P.S. To see how the Muse uninstall problem relates (that's what it in essence is) to the other apps in Creative Cloud, I unstalled all the other Creative Cloud apps I had installed.
    Uninstalling them changed the Status in AAW (adobe app mgr) from <installed> to <install> like it should be with only one exeption that is Adobe Muse.
    Even manually deleting the prefetch files for Muse and all other remains of Muse I could find with Windows search on my c: drive didn't help me out.
    Uninstalling Air (though needed by other apps) didn't solve the problem as well of Muse having the in this case hateful status of installed although uninstalled.

  • Problem with Muse Update

    Ever since downloading the Muse update, all my existing Muse files are locked, or frozen, or something. I am unable to select or edit anything in the document.
    Has anybody else experienced this problem, and if so, does anyone know of a solution?
    I spent several hours today trying to get some help from Adobe - both via phone and live chat, to no avail. Anyone I spoke to (after over one hour on hold) was very difficult to understand, and promised to have a Muse expert call me back, which never happened. On live chat, it was basically the same process. No one I could get a hold of could help me.
    Any suggestions?
    Many thanks for your help.

    Am I correct in understanding from your description that there's no problem with opening your existing files or navigating to individual pages via the Plan view? And the problem being described is that clicking on items in Design view fails to select them, correct?
    If that's the case one of two causes are likely:
    - Go to the Object menu and select "Unlock All on Page".
    Now attempt to click on items to select them, or do a Select All (Cmd/Ctrl+A). If that works, your done.
    - If the items are still no selectable, they're probably on the master page that's applied to this page and not on this page itself. Go to Plan view and note the blue page name in square brackets below the page. This is the applied master page. In the bottom section of the Plan view (labeled Masters) double click on that master page. Now you should be able to select and interact with the items on the master page (though if they've been locked you may need to use the Object:Unlock All on Page command).
    Hopefully the cause is one of these two situations.

  • There was a problem updating InDesign CC For more information see the specific error below.  Update Failed Download error.  Press Retry to try again or contact customer support.(49)

    Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
    The following occurs, ad nauseam:
    There was a problem updating InDesign CC
    For more information see the specific error below.
    Update Failed
    Download error.  Press Retry to try again or contact customer support.(49)
    Here's the crux of my frustration:
    (1) Customer Service is NOT contact-able, to receive LIVE help.
    (2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
    Therefore, the real question:
    Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
    Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
    ===========================================================
    UPDATE:
    Here is a way in which I think I was able to "update" my InDesign CC application:
    (1) Sign-In to your Adobe Account
    https://www.adobe.com/
    (2) Click on the MENU icon
    (3) Click on the product InDesign icon
    Your browser should display the page for Adobe InDesign CC
    https://www.adobe.com/products/indesign.html?promoid=KLXLU
    (4) Click on the Download icon,
    Your browser should now display the page to download InDesign,
    https://creative.adobe.com/products/download/indesign
    (5) a Pop-Up window should open, and display:
      Launch Application
      This link needs to be opened with an application.
    with the first option to select being the CreativeCloud(URIHandler)
    (5) Select this application and click OK.
    What happened when I followed steps (1) thorugh (5) is that:
    (a) InDesign CC(2014) was installed,
    (b) InDesign CC, updated, and then
    (c) InDesign CC(2014), also updated.
    Why this all worked, is a mystery to me.
    Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
    A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
    I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
    FURTHER INFO:  I may have neglected to list some important info ... OS:  Windows 8.1 Pro with Media Center, 64-bit
    Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
    Will keep y'all posted!
    Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

    Jackdan error 49 indicates the installer was unable to access a critical file or directory.  You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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