Junk filter drives me cazy

Hi
Junk filter seems unable to remember messages that i mark as not junk. a message from the same source the next day will once again have to be marked not junk! v strange. Also all my sent messages seem to be marked as junk. Has the filtering system got confused - do i need to start again? Unfortunately I have a great many rules set up under advanced.
any help appreciated

You’re welcome.
don't quite get why enabling the functions built into the
software to enhance filtering makes me 'one of those people..'
Not sure what you mean. What functions have you enabled to “enhance filtering”? It’s messing with the junk filter settings without fully understanding how the junk filter works that a lot of people do but shouldn’t, then wonder why the junk filter doesn’t work properly. In particular, it doesn’t make sense having “a great many rules set up under advanced”...
does the use of rules confuse the filtering mechanism?
If you do it wrong, yes, of course. More specific info about what exactly is it that you’ve done would be necessary if you want a more specific answer...
Is this a known fault with the software?
No. It’s a fault of the (lack of) documentation, which doesn’t properly explain how the junk filter works, and of the people that make wrong assumptions about how it works, then try to “improve” it based on those assumptions...

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