Junk mail filter doesnt work.. what do I do?

Back when I was in 10.3.9, I was using Mail ever since we got this G5.. but then the Junk mail filter stopped working and Mail always hung whenever I was sent an EPS graphic.. so I said screw this and moved to Entourage. Been using that, but the Junk mail filter in THAT has stopped working.. and its annoying me. So.. I recently upgraded to 10.4.7 (now to .8) and I figured I would give Mail a try again. So, I load it up, it moves all my mail and accounts over.. fine. But the junk mail filter still seems to not be able to recognize all the spam crap I get as junk mail. What do I do?

Try this.
Go to Mail > Preferences > Junk Mail.
Deselect "Enable junk mail filtering".
Quit and re-launch the Mail.app.
Go to Mail > Preferences > Junk Mail.
Reselect "Enable junk mail filtering" and then select the Reset button at the bottom of the Junk Mail preferences window to completely reset the Junk Mail "learned" settings.
You can leave Junk Mail set to automatic when doing so. Using the Reset feature should work and the filter must be retrained but the filter learns quickly or should when working properly.
Regarding EPS graphic files, these have been known to cause problems with the Mail.app since the Mail.app displays all image/photo and single page PDF attachments inline or viewed in place within the body of the message which cannot be turned off.
If you receive EPS graphic files on a regular basis, take a look at Mail Attachments Iconizer.
http://lokisw.com/index.php?item=MailAttachmentsIconizer

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Junk mail filter not working properly

About two weeks ago mail started marking lots of messages as "Junk". Even messages (reminders) I send myself are marked as junk. This is entirely new and I don´t have a clue of what triggered the change in behavior.
I have turned off the junk mail filtering, but that is not my preferred solution.
Any hints on what might be going on?

I too have a problem with junk mail, but it is a little different. Every time I click junk mail for a mail message that is junk, nothing happens. What I mean by this is that the same emails from the same sources continue to come into my inbox without being filtered out. Is there some setting that I need to check to have mail filter out my junk?

Junk Mail Filter in Lion: Any Better or Still Mediocre?

The junk mail filter in Mail is not that great. I have several domains that I receive mail from and I get about 90 false negatives per day. I select the spam generally and mark as junk mail, but that seems to do nothing. The same sender/same subject/etc. seems to get through every time. It does catch a lot of spam, but the effectiveness of "mark as junk mail". I am not convinced that marking the spam has any effect at all - maybe I shouldn't bother.
I am still running snow leopard and haven't upgraded to Lion. I am wondering if Lion has better permanent spam erradication.
thanks
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Sigh... Jeffery and Michael, you are like the Apple Support people... you simply do not comprehend what is happening or what people are talking about.
First off, the O'Reilly article is from 2004... that's 7 years ago. If you want to believe that OSX has not changed in 7 years, that's your perogative, but it is clearly not in tune with reality. Nor with what Apple is selling. The article may or may not still be accurate... there is no way of knowing.
It would be nice if the Junk mail filter actually worked the way the O'Reilly article describes. I believe that it did back in Panther, when the article was written. And it might have still worked that way in Snow Leopard, but I do not believe it did. The last I remember it working the way the article describes it was in Leopard. Under Lion, the Junk mail filtering is simpy NOT WORKING -- period. It can't even recognize Junk mail flagged by either me.com or gmail.com.... despite "Trust junk mail headers in messages" being selected.... and BOTH of those sites have no problem flagging junk mail.
Second. Yeah, mail rules "sort of" work. The problem with them under Lion, the same as it was under Snow Leopard, is that they are simply NOT applied until you make a change to the rules and get the "apply rules" pop-up. The impression I get from Apple Support's non-responses is ... they are not supposed to be applied "automatically." Or, "they are working as intended," not as expected!
Tony's response is the most useful one I've seen so far.

Junk mail filter has suddenly stopped working properly

I have reset it twice, and put it in training mode. While training, it works just fine...catches the things it's supposed to and let's the safe stuff through. But when I switch it back to have it auto-filter the junk mail into the junk mailbox, it starts misidentifying everything again. Tons of junk gets through, it doesn't filter out the junk it does catch (leaves it in the inbox), and identifies things as junk that aren't - especially annoying for regular items that I receive.
Any ideas on why this has suddenly stopped? I haven't changed or adjusted any of the rules. I tried going in and changing up the identification colors just to see if that would help, but no luck.
I have three email addresses where I receive mail. Two are set up as POP accounts, and one is an IMAP account. It doesn't seem to matter which account is receiving the junk mail, and it actually gets worse with time rather than better.
Thanks for the help.

Are you really using Mac OS X 10.4.2, as your profile indicates?
There is probably some corruption in one or more of the files used by the junk filter. The following procedure should fix the problem:
1. Quit Mail.
2. In the Finder, go to ~/Library/Mail/.
3. Locate LSMMap2 and move it to the Trash -- deleting this file is what clicking the Reset button in Preferences > Junk Mail does. If you see an LSMMap file there, move it to the Trash too.
4. Locate DefaultCounts and move it to the Trash. This file keeps statistics about the number of messages that have been marked as junk, either automatically by the junk filter or manually by the user.
5. Locate MessageRules.plist and move it to the Desktop. This is where Mail 2.x stores all rules, including those used by the junk filter. If there is a file called MessageRules.plist.backup, move it to the Desktop too. You may also see MessageSorting.plist files there; this is where Mail 1.x stored the rules, and they are no longer used by Mail 2.x, so just move them to the Trash if you see them.
6. Look for the account folders. The name of each account folder starts with the account type (POP, IMAP, Mac), followed by the account username and the incoming mail server. Open each of the account folders, locate the Junk.mbox or Junk.imapmbox folder within it, and move it to the Trash if present.
7. Go to ~/Library/Mail/Mailboxes/. Locate any Junk.mbox folders there (their name may include the account name in parenthesis), and move them to the Trash.
Note: Messages in Junk folders with an .mbox suffix are stored locally, and will be lost forever as a result of doing steps 6 and 7. If there is a chance that you have legit messages there and you want to preserve them, move them to another mailbox in Mail first. Messages in Junk folders with an .imapmbox suffix are stored on the server and can be ignored (Mail will rebuild those mailboxes automatically).
8. Open Mail. As a result of removing the rules file, the junk filter will be disabled now. You may want to either tell Mail to go offline immediately after opening it, or shut down the Internet connection before opening Mail, to prevent it from downloading anything until the junk mail filter has been enabled again.
9. Go to Mail > Preferences > Junk Mail, enable junk filtering, and configure it however you wish.
10. Go online again if you went offline in step 8.
If the above solves the problem and you don't have any rules you'd like to preserve or recreating them is not a daunting task, just delete the MessageRules.plist files that were moved to the Desktop and be done with it.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder. You can easily locate any of the folders referred to in this post by copying the file path here, doing Go > Go to Folder in the Finder, and pasting the file path there.

Junk mail filter doesn't work all the time

Why doesn't the Junk mail filter work all the time? I click on mail like from Best Buy or Omni Hotels to go into junk mail but hardly any of their mail goes into Junk. Other sites go directly to Junk. If I click on a Best Buy mail to indicate it's Junk, shouldn't that work 100% of the time forever and ever?

The Junk filter is based on an analysis of the content of the message. It ignores the sender. (Filtering based on the sender is an ineffective way of dealing with true spam, since spammers use constantly-changing spoofed addresses.)
If you don't want mail from a legitimate sender like Best Buy, unsubscribe from their ads. If that doesn't work, make a Rule to delete or move the messages.

Help. My junk mail filter is not working in Yosemite.

AAny suggestions for getting junk mail filters to work?

Well, after the latest update to Yosemite (version 10.10.2 (14C109)) Junk Filters seem to be working again. In the latest update I did not see mention of changes to Mail filters but i could have missed a note from Apple.
One caution, I have had to double check the junk mail folder a bit because the Junk Mail filter has restarted as if from the beginning. That is it has to relearn everything.
R

Junk mail filter in yosemite doesn't work. i can't find the 'mark as junk' selection or 'remove from previous recipients' which would help to filter out spam.

junk mail filter in yosemite doesn't work. from the flags, i can't find the 'mark as junk' selection. Formerly clicking on the email address in question would allow one to 'remove from previous recipients' which would help to filter out spam. I've adjusted all the settings under mail preferences, but that is not helping.

Hello Diane162,
Welcome to the Apple Support Communities!
I understand that you would like to be able to filter some of the junk mail that you are receiving in Mail. The attached article has a lot of great information on junk mail filtering, including how to mark as junk and adjust the junk filter.
Mail (Yosemite): Reduce junk mail in your inbox
Cheers,
Joe

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Hi,
I've seen this question asked in a few different threads, but many of them seem to be dated back to September or October. Was wondering if there was any new light someone could shed on this:
I have a client who reported that all of her Sent Mail was going into the Junk Mail folder - and that she needs to "unmark" it before she can send it.
She is getting really frustrated by this, but I can see she's not the only one.
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I haven't seen a definitive workaround or fix for this - does one exist? Or does a rule have to be created in mail that says "any mail from <user@domain> is not junk"?
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Since following the instructions on the improved junk mail filter, I cannot
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Is there a way to filter all mail coming from a particular email address? I am daily bombarded by multiple annoying messages from the same address, and mark them junk mail manually. However, Mail does not learn it and new messages keep on coming. It appears that it would be very easy for the program to filter out all messages from senders who were previously identified as spammers, but for some reasons this is not the case. The existing custom junk mail filter is almost useless, because the only advanced option is to mark mail junk if ALL custom conditions are met, and no way to add a specific person to the black list. Actually there is no black list at all, which would be the most obvious way to organize junk mail filter.
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