Junk Mail folder refusing to show messages from a particular account

So, I have a weird problem with Leopard Mail (3.2) - when I click on the junk mail folder, 99% of the time it won't show messages from my Yahoo POP account. The only way I can get messages from this account to show is by expanding the junk mail folder, clicking on a different sub-account, then clicking on my Yahoo account. This will show the messages in its junk folder, and if I click on the combined junk folder they will show up inside it. This will work until I click away from junk - say, to my inbox - at which point the procedure will need to be repeated if I wish to see my Yahoo junk mail.
I've only noticed it very recently, but I'm not sure how long it's been going on. Unbelievably annoying. I deleted the junk folder, no luck. I toggled the account off/on - this seemed to work for a day, but the behaviour's back and I can't make this work again. I rebuilt the mailbox... Even deleted and added the account again, but it still did the same thing.
Has anyone else experienced this? Is it just a bug in Leopard Mail? Something specifically with POP accounts, perhaps? (My 5 IMAP accounts seem fine). If anyone has any further suggestions I'd be really, really grateful.

Ok, so, something in way of an update: Normal behaviour appears to be restored after Mail detects a piece of junk mail and puts it in the junk folder for this account (manual marking of junk doesn't do the trick). Then it works ok until I quit Mail.

Similar Messages

Mail won't show messages from my .Mac account

I have set up 5 accounts in Mail. Two of these accounts are .Mac mail accounts and the other 3 are verizon accounts. When I receive an email in any account, the Mail icon bounces on my desktop and makes its alert sound. I can check the 5 inboxes and retrieve messages from the verizon accounts, but not the .Mac accounts. The .Mac inboxes will tell me how many messages I have in those accounts, but I cannot read them in Mail. I have to do go Mac.com to read these messages! The Mac accounts are enabled. All of the accounts were set up before the new Mail came out and Mail worked fine until then, but I have not been able to read my messages in Mail from the .Mac accounts since the new version of Mail. Is this a common problem and is there something I can do to fix my inability to read these messages in Mail?

Let’s check whether the rules could have a bearing on this:
1. Quit Mail.
2. In the Finder, go to ~/Library/Mail/.
3. Locate MessageRules.plist and move it to the Desktop. If there is a file called MessageRules.plist.backup, move it to the Desktop too. You may also see MessageSorting.plist files there; this is where Mail 1.x stored the rules, and they are no longer used by Mail 2.x, so just move them to the Trash if you see them.
4. Open Mail. As a result of removing the rules file, the junk filter will be disabled now. You may want to either tell Mail to go offline immediately after opening it, or shut down the Internet connection before opening Mail, to prevent it from downloading anything until the junk mail filter has been enabled again.
5. Go to Mail > Preferences > Junk Mail, enable junk filtering, and configure it however you wish.
6. Go online again if you went offline in step 4.
If the problem persists after doing this, then you know the rules have no bearing on it, and you may move the files on the Desktop back to the ~/Library/Mail/ folder, overwriting any files Mail may have created anew there (quit Mail first).
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Why is Mail 6.2 not displaying messages from my Exchange account?

Greetings,
I have a new 13" MacBook Air running Mountain Lion and I'm noticing that most of the time my Mail inbox is not displaying messages from my work Exchange account; however, it does display messages correctly for my Gmail account. I've included a screen shot of what I'm experiencing.
Any ideas?
Thanks,
Garry

I have the same problem, as does a coworker. It happens, for instance, if I click on another mailbox (such as Junk) then go back to the inbox. Our company uses Exchange. Quitting mail usually fixes it. A rebuild of the mailbox will too. Only happens on my Mac at work, not my Mac at home (connected via VPN).
Another problem I have is with mail not syncing. Mail I have deleted from another device (such as on my Mac at home or my iPad) does not get deleted from my inbox at work. Sometimes they'll go away when I click on them. Other times they won't go away and the only way to delete them is to rebuild the mailbox.
And lately I have had problems with attachments. Attachments sent from my Exchange account at work show up as .eml attachments in my iCloud account and mime attachments on my iPad or as a string of characters (20-30), not as an attachment. This happens whether sent from home or work.
I have our IT department looking into the third problem (which is the most vital one for me). I'll report the other two annoying problems and see what they can figure out.

I am having a problem with mail. In my junk mail folder I have two messages which I drag to trash and empty. Within a few minutes the messages are back in junk mail folder

I am having a problem with mail. I am attempting to trash junk mail. Each time I do this and a while later I find the junk mail has not been discarded and is back in junk mil folder.

Hi tony paine,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iCloud: Keeping the Junk folder consistent between iCloud Mail and OS X Mail
http://support.apple.com/kb/HT4911
Cheers,
- Judy

OS X 10.5.6 Junk Mail Folder won't let me see inside

I posted this question already this morning but the post is now missing.... I need help. I deleted a tabbed folder attached to the junk mail folder without realizing that that folder was the junk mail folder for my account. Now, I can see that there is Junk mail (it says 25) but when I hit the Junk Mail folder icon, it shows that folder is missing.... I need to get the 2 re-connected so that I can see the contents of this folder.
If I go to the Finder and open the Junk Mail folder in my user/lib/mail account, I can view the junk mail if I drag them over the Mail application icon.
How can I get the Junk mail folder "reintialized" ?
Thanks for any suggestions.

Lori
I can't get any lower than my documents folder. I have multiple folders inside my documents folderFirstly, I take it you have clicked the disclosure triangle to the right of the "Save As" box? This should then show you a list of folders. Double click on one, and you'll see it's content, including other folders that you can double click, to as low a level as you like.
Is there something I need to set in System Preferences?No, this should be standard behaviour.

Cannot delete item from junk mail folder in iPad?

Some items cannot be deleted from junk mail folder on iPad 2. It will not move to trash.

Have you tried swiping across the message in the preview pane when you open the junk folder instead of opening the email and trying to use the trash can icon?
If that will not work either, try rebooting your iPad and then see if you can delete the junk mail.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

How can I remove the junk mail folder from appearing in my macbook mail program?

Hi all
Can someone please tell me how I can remove the "junk" mailbox from showing in my mail program on my macbook? It wasn't there before and I would like it removed. I've attached a screen shot to be clearer in my request.
Thank you!

Hey PrincessJasmine,
I see that you wish to get rid of the Junk Mail folder from your sidebar in Mail on OS X. I have an article for you that will explain how to do this:
Choose Mail > Preferences, then click Junk Mail. Make sure “Enable junk mail filtering” and “Mark as junk mail, but leave it in my Inbox” are selected.
Mail (Yosemite): If junk mail filters aren’t working correctly
https://support.apple.com/kb/PH19190
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

I have emails that I can not delete from my Junk mail folder. How do I permanently delete them?

I have emails that I can not delete from my Junk mail folder. How do I permanently delete them?

Weird.
Someone might stop by who has experienced/fixed/read about this before. In the meantime...
By "re-indexed my email" do you mean you rebuilt the mailbox via the "Rebuild" command in the Mailbox menu? Did you try that for all the affected mailboxes?
Also, you might try experimenting with the settings in Mail, Preferences, Accounts having to do with whether junk mail messages are stored on the server and whether they are to be deleted.
Does this behavior persist when you are not connected to the internet?

Does it make sense to mark an email messages that are in junk mail folder as junk

Hello,
I see that some of email messages that are in my junk mail folder are in different color and marked as junk. However, some emails in the folder are not marked as junk. Most of these unmarked emails are put there because of my rules. The question is: does it make sense to mark these messages (in junk email folder) as spam/junk manualy? Will email spam detection engine learn somethig from it?

If the messages are really junk, then mark them as junk. That will help Mail detect similar messages as junk, even if your rules miss them.
If the messages are not junk, but you have set rules to junk them for some other reason, don't mark them as junk. If you do mark them, you may start missing other messages.

How can I empty the Junk mail folder in Yahoo without opening the messages?

How can I empty the Junk Mail folder in Yahoo without opening the messages?

You can swipe across them on the left and delete them unread. Unfortunately there is no 'delete all' option in mail.
Or you can just ignore them on your iPad and empty the junk folder when/if you access your mail online.

Mail 8.2 Sending Messages from Wrong Email Account

This has been happening more often than not lately on the Mail 8.2 app. It's driving me crazy, and really messing up my business since I have a professional email (using Outlook) and a personal email (Gmail).
Both email accounts are setup on my Mac Mail. What has been happening is that when I write an email with my professional email (Outlook) and hit send everything seems fine and it will send (like it should!). It shows up in my sent messages in the Mac Mail app under my Outlook account and everything, great!... Oh, but the thing is, it doesn't really send from my Outlook account.
When I log into my Outlook account on my web browser, the email is not shown to have been sent. But, When I log into my Gmail account on the web... What?! There is the message in my Gmail sent folder! How??? It has my signature from my Outlook account and everything. To add to the strangeness, when I look at my Mail app on my iPhone, it says that the email was sent from my Gmail, and not my Outlook...
So, Mail on my Mac says sent from intended email account (Outlook), but in reality it somehow gets magically sent from my personal Gmail account... and shows up on the webpages and my iPhone as sent form Gmail... This doesn't happen every time. Just when Mail feels like it I guess, HA!
This is frustrating. Since it doesn't happen all the time, I never know if people are getting my emails, but I finally got the fluke to happen with a friend. Voila, in fact when this happens even though it's being sent in Mail though my Outlook account, my friend receives the email from my Gmail account with my Outlook signature...
What is going on? Is anyone else having this issue?
I need my personal and professional messages synced to my iPhone and Mac, or I would just say good riddance to the Mac Mail app.
I will just have to start sending my professional messages form the Outlook webpage until this is fixed. This is really unprofessional Apple. I never had this issue prior to Yosemite.
Hope this made since, it's the best I can make of it.
Thanks!

From the Mail menu bar, select
          Mail ▹ Preferences...
The Mail preference dialog opens. Select the Composing tab from the row of icons at the top. From the menu labeled
          Send new messages from:
choose
          Account of selected mailbox
Note that this setting may have no effect if you start a new message while a VIP or smart mailbox is selected in the mailbox list. Those are saved searches, not actual mailboxes.
If the problem remains, select the Accounts tab in the preference dialog, then select the affected account in the list on the left.
In the Account Information pane, select the correct server in the menu labeled
          Outgoing Mail Server (SMTP)
If there's only one server in the menu, select
          Edit SMTP Server List...
and add a new server with the correct settings. If you're not sure how to do that, try the Mail Settings Lookup.
Another possibility is that the wrong card in your address book is selected as yours. Select your card in the Contacts application. Then select
          Card ▹ Make This My Card
from the menu bar.

Mail only downloads recent messages from my work account/exchange

How can I get mail to download more/all messages from the exchange folds?

Go to Settings > Mail,Contacts, Calenders
There you will find the setting for Mail/Show
You can set the number of recent messages you want to appear.

Can not expand junk mail folder

A weird thing happend to my junk mail, for no appearent reason. One of my four junk mail folders (since I use four email accounts) suddently has a little grey arrow next to it, implying that I should expand the folder to see the contents. When I click on the arrow, nothing happens. Next to the junk mail folder icon and text, it denotes that there are 11 new messages. I can't see them, and I can't delete them.
I would like to browse through these emails, since often there is one which may actually interest me. I can't figure it out. The three other junk mail folders/ email accounts have not changed, and are working just fine. I have not changed the settings. I don't think I dragged a new folder into the junk mail. Any insight?
Thanks!
PowerBook G4 Mac OS X (10.4.8) iMac G5 @ work

Report the names of the files and folders present at the first level of the ~/Library/Mail/POP-username@mailserver/ account folder.
In order to post the exact file names and avoid typing mistakes, proceed as follows. In the Finder, go to ~/Library/Mail/POP-username@mailserver/. With that folder open, if you’re looking at it in View > as List mode, first collapse any expanded folders so that the Finder only shows the files and folders at the first level. Now, do Edit > Select All (⌘A), then Edit > Copy (⌘C), and paste it in your reply to this post.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Mail going to the Junk Mail folder but not marked as Junk Mail

Hi,
Hopefully someone can help me. It's something I had done but I don't know what I have done. All of a sudden all my emails from eBay are going directly to my Junk Mail folder, although when I try to click them as 'Not Junk' (Thumbs Up) they are not even selected as Junk Mail and I can still select them to be Junk Mail.
At the moment I'm just dragging them back into the correct folder but it still keeps happening. (I sell a lot on eBay so it's happening quite often).
Any help would be much appreciated.
Thanks!

Hi Corey,
Check your settings as outlined in this link:
Mail (Mavericks): Change the junk mail filter
Cheers,
GB

Smart Mailbox needs "include Junk Mail Folder" option, seeking work-around

For me it's convenient to have a Smart Mailbox defined simply by "Message is new", as this collects together in one place all the unread messages that I've set rules to put in different mailboxes. While there is an option on the panel for defining Smart Mailboxes to include Trash or Sent in the smart-search, there is no such option to include the Junk mail folder, which I would like to do for a while until I believe it has "learned" well enough what I consider junk or not.
(Apple, take note: If Trash is an option, Junk should be, too!)
Any suggestions for a good work-around? Thanks!

Hello burkeware,
I suggest you send feedback to Apple by filling out the [Feedback Form|http://www.apple.com/feedback/macosx.html>. Maybe they'll incorporate these options in a future version of Mail.
floba
PS: Concerning your "complex criteria". Have you already tried the boolean operators "or" and "not" in the search field? (BTW, two search strings are by default combined with the "and" operator, so there is no need for a separate "and".)
(MN312)
Message was edited by: floba

Junk Mail folder refusing to show messages from a particular account

Similar Messages

Maybe you are looking for