Junk Mail Help?

I have a problem. I am being bombarded with Spam and Junk mail. I know that somehow you can access something in mail that would help me with my junk mail, except I'm not sure how. Everytime I get Spam that i don't want i click the Junk icon next to the Delete icon, and i guess mail recognizes it as junk. But then i keep getting more of the same junk without mail doing anything about it, instead the icon that used to say "Junk" now says "Not Junk". Please can someone help me out here?
Thanks
iMac G5 Mac OS X (10.4.2)

But then i keep getting more of the same junk without mail doing
anything about it, instead the icon that used to say "Junk" now says
"Not Junk".
The icon shows Not Junk for a message that has not been automatically marked as Junk when received?
Spammers are constantly changing/tweaking their methods to bypass Junk Mail filters but if the Junk Mail filter is no longer working properly, you can reset the Junk Mail filter at Mail > Preferences > Junk Mail and if you have Junk Mail set to Automatic, you can leave it set to Automatic when doing so.
Check Why was I "spammed" at my .Mac Mail address? which applies to any email account.
Do you automatically render all HTML received? If so, check Mac OS X Mail: How HTML Email Messages Relate to Unsolicited Commercial Email ("spam") which applies to any email client such as the Mail.app.

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Urgent help needed with un-removable junk mail that froze Mail!!

Urgent help needed with un-removable junk mail that froze Mail?
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When I clicked on the Junk folder to empty it, it froze Mail and I can't click on anything, I had to force quit Mail and re-open it. When it re-opens the Junk folder is selected and it is froze, I can't do anything.
I repaired permissions, it did nothing.
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Anyone know how I can delete these Junk mails from my Junk folder without having to open Mail to do it as it would appear this will be the only solution to the problem.

Hi Nigel
If you hold the Shift key when opening the mail app, it will start up without any folders selected & no emails showing. Hopefully this will enable you to start Mail ok.
Then from the Mail menus - choose Mailbox-Erase Junk Mail . The problem mail should now be in the trash. If there's nothing you want to retain from the Trash, you should now choose Mailbox- Erase Deleted Messages....
If you need to double-check the Trash for anything you might want to retain, then view the Trash folder first, before using Erase Junk Mail & move anything you wish to keep to another folder.
The shift key starts Mail in a sort of Safe mode.

Need help deleting graphic junk mail

I need help. I cannot delete graphic junk mail into trash. When I try it says unable to move messages. Messages could not be moved to mailbox trash. And the dial keeps spinning. I'm not getting mail cuz this junk is bogging down my iPad & iPhone.
Any suggestions would be greatly appreciated. I tried going on my MAC and deleting but they dont show up there?!? I tried rebooting, hard reset, nothin.
Please anyone out there ? I'd be eternally grateful.

If you cannot delete them on the Mac, it will probably be problematic trying to delete them on the iPad as well.
You said you couldn't delete them on the Mac either. If you mean in the Mac mail app, don't delete them there. Delete them on the server in your web browser. Launch Safari - or whatever browser you use on the Mac and then go to your web mail and delete the email there.

Junk mail filter in yosemite doesn't work. i can't find the 'mark as junk' selection or 'remove from previous recipients' which would help to filter out spam.

junk mail filter in yosemite doesn't work. from the flags, i can't find the 'mark as junk' selection. Formerly clicking on the email address in question would allow one to 'remove from previous recipients' which would help to filter out spam. I've adjusted all the settings under mail preferences, but that is not helping.

Hello Diane162,
Welcome to the Apple Support Communities!
I understand that you would like to be able to filter some of the junk mail that you are receiving in Mail. The attached article has a lot of great information on junk mail filtering, including how to mark as junk and adjust the junk filter.
Mail (Yosemite): Reduce junk mail in your inbox
Cheers,
Joe

TS3988 I'm not getting the verification email to connect with iCloud. It's not in my email or junk mail. Help!

I'm having difficulty with linking up my devices with iCloud. I have not been able to do even after downloading songs and other purchases from iTunes. I keep getting a message on all of my devices- iPhone and iPad2 that my email has not been verified. When I click on the link, no email from apple is received in either my inbox or junk mail folder. Please help. I need this issue resolved as I am now out of space since I've had to back up my devices on my pc.
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If it isn't there try to resend it. Go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

Phantom junk mail box - help!

A little over a month ago my junk mail went haywire and began flagging far too much. I switched email providers and they were providing good filtering so I shut down OSX mail's junk mail filters and went about my business. Then I realized today that I was missing some important emails people had claimed to send me. I checked on gmail (my provider) and sure enough there was a record of them and, in fact, they were shown to have been downloaded. I searched for them and couldn't find anything. Then I reactivated my junk mail system and when the junk mail box reappeared it had two hundred messages in it. Admittedly most of them were junk but there were a dozen or so that were not and I never got them.
So, the question is, why did junk mail keep filtering after it was turned off and the junk mail box had dissappeared? The second question is how do I actually turn it off and not worry that more messages are dissappearing. Please help!!!

Hi, and a warm welcome to the forums!
Could be many things, but it's best to start with these two steps, which may fix it also...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
Then Safe Boot off the HD & use Disk Utility from there to Repair Permissions, reboot once more.
Safe Boot... holding Shift key down at bootup.

HT1338 Guys I need some help with deleting junk mail/bulk mail...I keep getting this air message that says THE IMAP COMMAND "UID COPY" (TO DELETED MESSAGES) FAILED FOR THE MAILBOX "BULK MAIL" WITH SERVER ERROR: UID COPY SERVER ERROR- PLEASE TRY AGAIN LATE

I need help in deleting my junk mail/bulk mail...when I dump junk mail and bulk mail into the trash it not allowing me to delete all mail only some. HELP!!

What program are you using? And what version?

Why is "erase junk mail" de-highlighted in the drop down menus. I'm not able to delete my junk mail box without doing each one individually. Simple, but please someone help with an answer. Thanks.

why is "erase junk mail" de-highlighted in the drop down menus. I'm not able to delete my junk mail box without doing each one individually. Simple, but please someone help with an answer. Thanks.

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

I feel that Apple. mac. Safari is selling out available Space on every search, and, or, we consumers are being saturated with junk mail. can't block it can't stop it from happening. Help

I feel that Apple. mac. Safari is selling out available Space on every search, and, or
we consumers are being saturated with junk mail. can't block it can't stop it from happening. Help

You can use junk mail filters but setting the criteria can be a problem.
A very good tool for blocking adware is available from Thomas Reed's site http://www.thesafemac.com Thomas is a regular contributor on ASC and a good helper.

Help. My junk mail filter is not working in Yosemite.

AAny suggestions for getting junk mail filters to work?

Well, after the latest update to Yosemite (version 10.10.2 (14C109)) Junk Filters seem to be working again. In the latest update I did not see mention of changes to Mail filters but i could have missed a note from Apple.
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R

Junk e-mail help

I have three e-mail accounts sent to my phone from GMail. One of them keeps letting all the junk mail through. How can I stop it?

I will have to get my PC next to me and write up some directions.
You can also open the junk mail on the phone, hit MENU, and change the label to spam

Help classifying some mail as Junk mail

I keep getting mail that doesn't have a subject or message body, also the sender address's are always different. Can anyone tell me how to classify these as Junk Mail? Thanks.
Here are some examples from this morning: All of which have no subject or messege body. Thus nothing for me to take and classify as junk.
From: [email protected]
Date: June 17, 2006 12:58:22 PM PDT
From: [email protected]
Date: June 17, 2006 12:48:04 PM PDT
From: [email protected]
Date: June 17, 2006 12:12:09 PM PDT
From: [email protected]
Date: June 17, 2006 11:41:19 AM PDT
From: [email protected]
Date: June 17, 2006 7:09:30 AM PDT
From: [email protected]
Date: June 17, 2006 2:56:38 AM PDT
Powerbook G4 12-inch Mac OS X (10.4.4)

Most likely these are spam with perhaps a graphic as the body of the "message."
More and more Mac people are receiving these if you have been reading these particular posts on this very topic. This is one main reason I have come back to the discussion area.
You might try to find a commonality (if this can be found) among the emails, if there is any text at all within the body, or in the "View Source."
I have resorted to making a rule for "Sender is not in my Address Book" and "Sender is not in my Previous Recipients" to be declared as "Message is Junk Mail" and to delete them.
Hope this sheds the light you need, Paula
iMac 1.9 GHz PowerPC G5 1.5 GB DDR2 SDRAM Mac OS X (10.4.6) Slot Loading 8X Dual Layer SuperDrive, iSight & Apple Remote; iPod Video

Mail going to the Junk Mail folder but not marked as Junk Mail

Hi,
Hopefully someone can help me. It's something I had done but I don't know what I have done. All of a sudden all my emails from eBay are going directly to my Junk Mail folder, although when I try to click them as 'Not Junk' (Thumbs Up) they are not even selected as Junk Mail and I can still select them to be Junk Mail.
At the moment I'm just dragging them back into the correct folder but it still keeps happening. (I sell a lot on eBay so it's happening quite often).
Any help would be much appreciated.
Thanks!

Hi Corey,
Check your settings as outlined in this link:
Mail (Mavericks): Change the junk mail filter
Cheers,
GB

Junk Mail Filtering - is it me or is it just rubbish?

Apologies if this has been posted elsewhere, but didn't have the patience to wade through all the threads. Hopefully someone can help...
Frankly, I think the filtering on Mail (using 3.5 with OSX 10.5.6) is hopeless. Simply put, I've tried configuring it every which way in Preferences but the same issues persist. The main one being that when I configure to "exclude" those in my address book and/or previous recipients list from junk mail filtering ...people in my address book (SPECIFICALLY ME) still end up in the junk mail folder.
I have 2 accounts: Mail.com (POP3) and Gmail (IMAP) and I use an iPhone for mobile access. And I have a work email. All three are in my address card in Address Book.
Yet whenever I send myself (or anyone else) an email -- either from work or from my iPhone or even from within Mail -- it still ends up in the junk mail folder.
I think the problem is that Mail's filtering doesn't look at email addresses. It must look at how the name is set up??? i.e., LAST FIRST or FIRST LAST, etc. and when any of these don't match up it puts it into junk mail folder????
It just seems rubbish to me. Outlook had much more sophisticated filtering options\rule set up.
Anyone got any ideas on how to solve this? Thanks.

Mulder wrote:
If you have multiple email addresses in your card in Address Book, which messages are going to Junk, and what email address was used?
All three emails go to junk. My work to either personal address. Gmail to Mail and Mail to Gmail emails all go to junk
Have you tried setting up the Junk filter so that:
If any of the following conditions are met:
*Sender is not in my Address Book*
*Sender is not in my Previous Recipients*
Message is Junk Mail
Perform the following actions:
*Move message to mailbox: (Junk mailbox On My Mac)*
Yep. Tried that. Still didn't work. Even tried ticking "not junk" on each of the several tests I've sent myself -- and then re-sent more tests, which still ended up in junk????
As I said, I've tried virtually every possible configuration of boxes ticked and unticked and nothing...
My latest setting (using your advanced rules above) were:
Enable Junk Mail - ticked
When Junk Mail arrives - 'perform custom actions'
Msgs Exempt - In address book and previous recipients both ticked. Use my full name unticked
Trust ISP headers - unticked
Filter before applying rules - have tried this both ticked and unticked... same result
Thanks,
The Smoking Man
PS - Should add that when others send me email to the Gmail or Mail accounts they properly go to inbox, not junk. It's just when I send myself something (anything, really)...

I am having a problem with mail. In my junk mail folder I have two messages which I drag to trash and empty. Within a few minutes the messages are back in junk mail folder

I am having a problem with mail. I am attempting to trash junk mail. Each time I do this and a while later I find the junk mail has not been discarded and is back in junk mil folder.

Hi tony paine,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iCloud: Keeping the Junk folder consistent between iCloud Mail and OS X Mail
http://support.apple.com/kb/HT4911
Cheers,
- Judy

Junk Mail Help?

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