Junk Mail no longer goes to junk folder

I am getting mail labeled as Junk in my inbox (it is clearly spam). It used to go directly to my Junk folder, but now is staying in the inbox. (I think it started after going to 10.5.6)
I check preferences, and the box is check to sent it to the junk folder.
How can I get these junk emails not to show up in my Inbox?

do you have your iphone set to recent? You should be able to have all 8 accounts sent to your mail on your mac. You could also set your emails to foward to other accounts.

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I have enabled junk mail filtering to move designated junk mail to junk mailbox when it arrives. But it no longer does so. Why not? I am using an iMac with version 10.10.1

I have enabled junk mail filtering to move designated junk mail to junk mailbox when it arrives. But it no longer does so. Why not? I am using an iMac with version 10.10.1

Try resetting the Junk Mail filter. This will start it on a new learning curve. Mail/Preferences/Junk Mail.

Incoming e-Mail (all gmail) going into "Junk" Folder

Hi...My iPad Air 2 Mail "Inbox" worked fine now e-Mails have stopped going into the "Inbox" & appear in the "Junk" Folder...I have not manually changed any settings...i have removed e-Mail account & reinstalled but still have the problem...Your help would be greatly appreciated to reinstate the "Inbox"...Cheers, CPS

DougMcNutt
Please post an image of the filter.
re :Such messages never get to my filter unless I do something like "run filters" on the junk window.
So the message is auto moved to Junk before your filters are applied.
If the message is in Junk then your filter will not work because filters only work automatically on new messages in the Inbox.
Check your filter.
It must say 'Filter before junk classification'.
Also, as in my previous response, you must set up your Junk Controls correctly, so that email addresses in selected address books are set as a whitelist. For this to apply to that particular email address, you must have that email address in a selected address book.

Junk mail not automatically moved to Junk folder

Hello.
I'm using an IMAP account and have configured Mail to move junk mail to the chosen junk mail folder (junk is not filtered on the server but on my client). Since the junk mail filter is still learning sometimes junk mail is not detected and still goes to the inbox. That's okay.
If I then select that message it is somehow miraculously detected and marked as junk. However, it is not automatically moved to the junk folder but remains in the inbox marked as junk?
Is this desired behaviour? Why is the mail not automatically moved to the junk folder, like it is when I manually mark a mail as junk?
Thanks in advance

I just happened to notice that even mail that is automatically marked as spam/junk remains in my inbox. So I open the inbox folder and there is message that is marked as junk. Only when I manually reset and set the junk status is the message moved to the junk folder.
This seems to be the case in an IMAP acount where all folders (sent, drafts, spam, etc.) are subfolders of the actual inbox folder.
Is anyone else experiencing this behaviour?
Thanks in advance

How do I stop an e-mail address from going into junk

I have an e-mail address that is in a filter and that filter is supposed to run BEFORE the junk filter. However, every single e-mail from that e-mail address is going into the spam folder.
How do I get Thunderbird to:
1. Respect the filter that is supposed to run BEFORE the junk filter?
2. Stop putting the e-mail address in the Span folder. I have marked the e-mails from this e-mail address MULTIPLE time as NOT junk and that does NOT have any affect.
Thanks for any help.
Dennis

DougMcNutt
Please post an image of the filter.
re :Such messages never get to my filter unless I do something like "run filters" on the junk window.
So the message is auto moved to Junk before your filters are applied.
If the message is in Junk then your filter will not work because filters only work automatically on new messages in the Inbox.
Check your filter.
It must say 'Filter before junk classification'.
Also, as in my previous response, you must set up your Junk Controls correctly, so that email addresses in selected address books are set as a whitelist. For this to apply to that particular email address, you must have that email address in a selected address book.

Classified junk mail intermittently not moving to junk folder

Hello,
I am running Thunderbird 31.3.0 and all of a sudden the junk mail (which is classified and marked) is not being moved to the junk mail folder intermittently on some of the IMAP accounts setup on Thunderbird.
Again, this problem only intermittently occurs but it seems to happen on the same couple of email accounts. The junk mail is marked and stays in the inbox but does not automatically move to the junk folder. If I unmark one in the inbox and remark it - it moves automatically. if I restart Thunderbird, all newly received junk moves as expected for a time until the problem intermittently start occurring again.

One last thing to try:
http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird

Junk Mail won't move to Junk folder after training+switching to automatic

After training for months, I switched my preferences to automatic and now my existing junk mail doesn't move to the junk folder.
Dual 2 GHz PowerPC G5 Mac OS X (10.4.3)

Same problem here - also using an IMAP account. Junk mail is labeled correctly but does not move automatically to the junk folder even though the option to do that is enabled in preferences.

Apple Mail - all mail in Junk Mail is categorized as "not junk"

My Junk Mail stopped working properly on Christmas Eve. The problems that are occurring since then are:
1. Most junk mail is correctly sent to the Junk Mail folder, but so too are some (about one in ten) e-mails that are not junk. Those one in ten are already classified as "Not Junk" so I can't help the system to learn by reclassifying them as junk
2. All e-mails in the Junk Mail folder have the standard blue ball icon and none have the junk mail icon
3. All the e-mails in the Junk Mail folder are classified as "Not Junk"
4. When I reclassify the items in the junk mail folder as junk, the blue ball icon does not change to the junk mail icon.
Are these four separate problems or part of one problem?
Any help with one or all of them would be much appreciated.
Keith

What I'm saying is that originally Junk Mail that I received went directly into the Junk Mail Folder.
Now all previously marked Junk Mail comes and stays in my In Box.
Nothing is going to the Junk Mail folder on it's own like it did a few days agao.
I'm not using anything except Thunderbird.

Junk Mail: applying custom rules disables junk database

Using default settings my junk mail filter works most of the time. But there are several persistent streams of spam that never get recognized as junk, and custom rules would identify them easily. But everytime I try, suddenly all the other junk that was being flagged comes through to my in box. I've selected "Trust junk mail headers in messages" and "Filter junk mail before applying my rules" but it has no effect.
Also, the minute I add custom rules, "Erase Junk Mail" greys out and cannot be selected anymore. I have to first send my junk box to trash, then erase my trash.
I've read the help files and they don't address this at all. (Same problem in 10.6)

Don't have 3.0 on my computer but go to the Mail menu and choose Preferences.
The click on Junk Mail then on Advanced and see what color is chosen in the setting and the conditions under which it is set.

Junk mail-why don't I have an option for Is junk mail in messages flag not junk mail

I have a brown coloured email which has been accurately diagnosed as junk mail, but when I go to Messages>flag>...the only two options I have are "not junk mail" and "mark as unread" yet in the help support it says that it should have "junk mail" there too. So far I cant mark it as junk mail - so I usually just delete them. Any advice please? Thank you.

Have you studied Mail prefernces? If not, go to Mail > preferences > Junk mail and check out the options there. Alternately, click on the 'info' question mark and follow up anything you are currently unsure of.

How do I stop getting so much junk mail besides marking it as junk?

I keep receiving a bunch of junk mail in the last week & haven't done anything out of the ordinary. Other than marking it as junk mail or changing my email, how do I stop getting so much junk delivered to my email?

You can't, so mark it as Junk.

Where is junk mail button and where is junkmail folder

I cannot find button on toolbar to indicate when I want mail to go to junk folder and cannot find junk folder

This article explains junk controls.http://kb.mozillazine.org/Junk_Mail_Controls

Junk Mail icon turns to "NOT junk mail" when dragged to toolbar

Okay, maybe I'm missing something here. I get a piece of mail that Mail thinks is junk. I'm supposed to be able to select the message, and click on the "mark as junk" icon, or go to the menu and do Mark Message as Junk. Well, neither of those options exist. Within the menu, I can only Mark Message as Not Junk. When I try to drag the Junk icon from the toolbar options to the toolbar, it turns into a Not Junk icon on the way. Wierd.

Greetings,
This sounds like Mail already thinks that the message is Junk. The switches are automatic, and will swap between Junk/Not Junk depending on which the message is.

Valid mail goes to Junk folder

Apple's Mail has developed a serious flaw with Junk Mail filtering for
.Mac addresses ([email protected]). When Junk Mail filtering is enabled with
Junk Mail being automatically moved to the Junk Mail folder, messages
addressed to the old .Mac addresses ([email protected]) are being
automatically routed to the Junk mail folder without being marked as
spam or coloured brown, despite sender being in the Address Book or in
Previous Recipients. This does not happen to mail addressed to MobileMe
(i.e. [email protected]).
When MobileMe was introduced Apple assured the users of the old .Mac
service that nothing would change. This does not appear to be the case.
Yes we still get our mail addressed to the old .Mac address but it is
treated as spam., though not identified as such. There is no way to
change it to not spam as it is not marked as spam. It just ends up in
the Junk folder.
This is particularly annoying on an iPhone. When you go to read a new
message in the In box, it will suddenly disappear because it's been
filtered to the Junk folder.
Both my .Mac address and my MobileMe version of my address are in my
Address Book. I have reset my Junk Mail a number of times now both on
MobileMe website and in Mail and yet this problem still persists despite
assistance from MobileMe customer service.
Is there a solution to this problem?

Vince
I have looked at Mail's help menu briefly. You can 'teach' Mail what is/is not junk mail. Here's the help topic that could help:
"Marking messages as junk or not junk
Mail can analyze the content of incoming messages and identify which ones are likely to be junk mail. It highlights these messages in color (by default, in brown) in your Inbox.
If you receive messages that have been highlighted as junk, or messages that are junk but weren’t highlighted, you can mark the messages as not junk or junk. When you mark messages, Mail updates the junk mail database accordingly. Over time, Mail will identify junk mail more accurately.
To mark messages as junk or not junk:
To identify one or more messages in your Inbox as junk mail, select the messages and then click Junk in the toolbar, or choose Message > Mark > As Junk Mail.
To correct one or more messages that have been misclassified as junk and moved to the Junk mailbox, select the messages and click Not Junk in the toolbar, or choose Message > Mark > As Not Junk Mail."
While this doesn't explain fully why the filter isn't working for you as you had hoped it might enable you to get it working as you want - hopefully learning over a short period of time. I still think you should communicate the problem to Apple so that their techs can try to replicate and resolve the problem.
William, I'm somewhat disappointed with your obtuse replies, though I think I understand that you are saying it could be some issue with the specific settings Vince uses or perhaps some other software conflict.
Neville
Message was edited by: Neville Mayfield

How can I remove the junk mail folder from appearing in my macbook mail program?

Hi all
Can someone please tell me how I can remove the "junk" mailbox from showing in my mail program on my macbook? It wasn't there before and I would like it removed. I've attached a screen shot to be clearer in my request.
Thank you!

Hey PrincessJasmine,
I see that you wish to get rid of the Junk Mail folder from your sidebar in Mail on OS X. I have an article for you that will explain how to do this:
Choose Mail > Preferences, then click Junk Mail. Make sure “Enable junk mail filtering” and “Mark as junk mail, but leave it in my Inbox” are selected.
Mail (Yosemite): If junk mail filters aren’t working correctly
https://support.apple.com/kb/PH19190
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

Junk Mail no longer goes to junk folder

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