Junk mail weirdness

I am having some junk mail filter weirdness. When I have filtering enabled, mail randomly grabs a regular, already opened e-mail and throws it into the junk mail box. I turned off junk mail filtering for several weeks because of this problem. I re-enabled junk mail today, highlighted some junk messages and dragged them into the junk folder. Mail then grabbed an old message and threw it into the junk. I dragged that message into a folder and emptied the junk folder. Immediately another older message appeared in the junk folder. I dragged it out and quit mail. I then started mail and another old message is in the junk. Is anyone else having this problem? Any help is appreciated.

I have the same issue. Even though the help system referenced it, there is not a Not Junk option - I've looked high and low. A number of my regular emails are getting marked as junk and I have no way to get them marked as Not Junk for future reference. I thought that perhaps dragging them to the inbox was maybe the transparent way of marking them as Not Junk. But they continued to be marked as junk. And some of these emails are from addresses that are in my contacts.
I'm running Exchange through Apple Mail.

Similar Messages

  • Junk Mail - Weird!

    Hi, I hope that someone can help. I am using mail 2.1, and have set it up with my .mac account and yahoo account, both POP. Emails are coming in, and being sent out fine, however, something odd has happened.
    On the junk folder, on the drop down where it says POP Yahoo, there are 5 junk mails showing, howver, when I click on the mail folder, there is nothing there!
    I've been using mail for 3 weeks, and this only started happening about 72 hours ago, and as I'm training it up, there are some mails in there I need to flad as 'not junk'!
    Any help would be appreciated.
    Thanks

    Hi Nick.
    In the Finder, go to the ~/Library/Mail/POP-username@mailserver/ folder associated with this account. With that folder open, do Edit > Select All (⌘A), then Edit > Copy (⌘C), and paste it in your reply to this post to let me see the names of the files and folders it contains.
    Note: For those not familiarized with the ~/ notation, it refers to the user's home folder, i.e. ~/Library is the Library folder within the user's home folder.

  • Junk Mail folder refusing to show messages from a particular account

    So, I have a weird problem with Leopard Mail (3.2) - when I click on the junk mail folder, 99% of the time it won't show messages from my Yahoo POP account. The only way I can get messages from this account to show is by expanding the junk mail folder, clicking on a different sub-account, then clicking on my Yahoo account. This will show the messages in its junk folder, and if I click on the combined junk folder they will show up inside it. This will work until I click away from junk - say, to my inbox - at which point the procedure will need to be repeated if I wish to see my Yahoo junk mail.
    I've only noticed it very recently, but I'm not sure how long it's been going on. Unbelievably annoying. I deleted the junk folder, no luck. I toggled the account off/on - this seemed to work for a day, but the behaviour's back and I can't make this work again. I rebuilt the mailbox... Even deleted and added the account again, but it still did the same thing.
    Has anyone else experienced this? Is it just a bug in Leopard Mail? Something specifically with POP accounts, perhaps? (My 5 IMAP accounts seem fine). If anyone has any further suggestions I'd be really, really grateful.

    Ok, so, something in way of an update: Normal behaviour appears to be restored after Mail detects a piece of junk mail and puts it in the junk folder for this account (manual marking of junk doesn't do the trick). Then it works ok until I quit Mail.

  • Stopping Junk Mail once and for all.

    Hi everyone!
    Like most everyone I think that spam is rather annoying. I was thinking about how to get rid of it and came up with a very simple yet powerful idea. I've never heard of this way so at least in my own little world I can say I came up with it.
    The idea is this: You define a basic set of mail rules. The rules would be this:
    - If ALL of the following conditions are met:
    + Sender is not in my Address Book
    + Sender is not in my Previous Recipients
    + Message is Junk Mail
    Now of course using the rules that were set above are not at all a great way of defining spam, because someone trying to get a hold of you (such as a potential employer or long lost friend for example) will likely not make their way through those rules, and their message will be marked as spam. Here's where it gets good though! Instead of simply doing a message bounce, you can also add a custom message that goes along with the bounce, as if you were to reply to the spam yourself. Now of course you can make some dirty comments to the potential spammer, but the point of the auto replying is not to be mean or anything of the like. So before going further, here's what would basically happen:
    -=-=-=-
    I have automatically returned this message to you because I think it is spam.
    Original message:
    Is your girlfriend happy?!?! bla bla bla
    -=-=-=-
    Okay now back to the problem: what if the supposed spam message is actually not spam and is important? Well, not a problem! We now use the power of the custom response. Instead of just saying "I have automatically returned this message to you because I think it is spam," we can also add "If this message is not spam, please resend the message and include in the subject line the phrase "we2y9e5". So if the message was indeed a legitimate email and not spam, the original sender can now put the phrase "we2y9e5" in the subject field. And now that can be a custom mail rule! So in the end you'll have:
    - If ALL of the following conditions are met:
    + Sender is not in my Address Book
    + Sender is not in my Previous Recipients
    + Subject does not contain we2y9e5
    Perform the following actions:
    + Reply to Message [Reply Message Text...]
    + Delete Message
    So now if the Sender sends you an email with the subject "we2y9e5" in it, it will no longer be bounced back to them. From there you can add the Sender to your Address Book and have a new lifelong friend.
    Of course, if the message was actual spam, the spammer could just go ahead and put "we2y9e5" in the subject line and get through your new shield. This is in no way a problem though, because if people start using this method there's no way a spammer would bother looking for the phrase in an email. Even if they did, it's just a simple matter of changing your phrase and updating the rule that goes along with that phrase. You can even have a little fun and make it like a little puzzle, like "the phrase is the sound a cat makes" or something like that. Just don't make it too confusing, but you get the idea.
    No spam means it's far less likely for users to have their computer taken over by those who are up to no good. You won't have to nervously post your email on forums in some weird "this-is[delete this section]my-email [at] yahoo [d0t] com" format. Best of all you'll never have to go through your mail and delete spam again! Give this method a try and I think you'll be pleasantly surprised.
    I have attached some screenshots of how to set it up for those who are like me and would rather go off a picture.
    Happy emailing!
    http://www.fullarticulation.net/tutorials/spam/antispam01.jpg
    http://www.fullarticulation.net/tutorials/spam/antispam02.jpg
    http://www.fullarticulation.net/tutorials/spam/antispam03.jpg
    ~Reckless Ronin
    [email protected]
    www.fullarticulation.net

    There are a number of problems with this approach.
    1. You should not reply to spam, since in the unlikely event that the "reply to" or "return path" email address is actually owned by spammers, it will confirm to them that yours is a real, "live" email address. This will get it on lists sold & traded among spammers, increasing dramatically the number of junk messages sent to you.
    Note: bouncing spam will usually have the same effect, since (contrary to what you might think) it is easy to extract the "bouncer's" email address from the message Mail sends. Bouncing is really only effective if a human reads the reply.
    2. In the more typical case, the sender's address is forged, often with a real address of some entity, perhaps from one of these "known good" lists. Sometimes a real address is chosen specifically to victimize its owner, for instance to damage a reputation or to flood a mailbox -- sometimes this is the entire purpose of the spam.
    3. A lot of legitimate email is generated by automated systems with no human involved. Frequently these are alerts or advisories, telling you that if action is required it must be done by other than email means, such as through a web site or phone call. Some ignore all email replies, or take action only on those with specific subject or body keywords. It is often not possible to know in advance the email address this type of message is sent from; thus, you can not add it to Address Book until you actually receive an example.
    4. Even if the sender is a human & the message is legitimate, the "I think this is spam" reply may cause them not to resend a second version containing your special keyword for various reasons. Imagine for instance someone on a slow, dial up connection, or on a usage based fee service, or with any sort of quota limits to worry about. Or think about what would be required if some poor soul sent a first-time message to a large group, say for organizing a high school reunion, & many of them used this approach, each with their own special 'not junk' keyword.
    Basically, a good, effective junk filter must not generate a large number of false positives, & it certainly should not make things easier for spammers or harder for other users. I urge you to rethink this approach.

  • Freaky Junk mail Problem

    Recently I noticed I was missing some messages people were sending me. I went into my junk mail folder to see where they were. The Outside of the Junk Mailbox said I had several unread messages. When I opened the box however it was empty. I tried rebuilding the box and that failed. I tried emptying the box to no avail either. It is a very weird deal.
    Any ideas?
    I called tech support and they were quite befuddled and then I had a dial tone. Haven't been patient enough to call back yet...
    What to do?

    I seem to have it fixed now. What a pain in the rear.
    I had to go in and remove the mailbox folders from within my library and put them on the desktop. I also pulled out the envelope file in library>mail.
    After doing that you are starting from scratch. Once I put my accounts in I imported the old mail archives from the folders I dropped on the desktop.
    Toss out the old folders and starting clean again. I still have no idea how things got this far off course, but I'm glad its over.
    Ernie, Thank you very much for all your help. You are still the man...

  • How to set up junk mail filtering in mac mail

    Is there a new way to set up junk mail filtering? I have been getting an increased amount of junk mail which the filter seems to allow through. Also, when I select emails and mark them as junk, when I delete them, they "reappear" still marked as junk. Really weird. But I will have to delete them several times for them to disappear out of my IN box. Not sure if this is due to a string of them coming in at once.
    any advice out there?

    You may find these articles from Apple support  helpful.
    https://support.apple.com/kb/PH19190?locale=en_US
    https://support.apple.com/kb/PH19115?locale=en_US

  • I have emails that I can not delete from my Junk mail folder. How do I permanently delete them?

    I have emails that I can not delete from my Junk mail folder. How do I permanently delete them?

    Weird.
    Someone might stop by who has experienced/fixed/read about this before.  In the meantime...
    By "re-indexed my email" do you mean you rebuilt the mailbox via the "Rebuild" command in the Mailbox menu?  Did you try that for all the affected mailboxes?
    Also, you might try experimenting with the settings in Mail, Preferences, Accounts having to do with whether junk mail messages are stored on the server and whether they are to be deleted.
    Does this behavior persist when you are not connected to the internet?

  • Can not expand junk mail folder

    A weird thing happend to my junk mail, for no appearent reason. One of my four junk mail folders (since I use four email accounts) suddently has a little grey arrow next to it, implying that I should expand the folder to see the contents. When I click on the arrow, nothing happens. Next to the junk mail folder icon and text, it denotes that there are 11 new messages. I can't see them, and I can't delete them.
    I would like to browse through these emails, since often there is one which may actually interest me. I can't figure it out. The three other junk mail folders/ email accounts have not changed, and are working just fine. I have not changed the settings. I don't think I dragged a new folder into the junk mail. Any insight?
    Thanks!
    PowerBook G4   Mac OS X (10.4.8)   iMac G5 @ work

    Report the names of the files and folders present at the first level of the ~/Library/Mail/POP-username@mailserver/ account folder.
    In order to post the exact file names and avoid typing mistakes, proceed as follows. In the Finder, go to ~/Library/Mail/POP-username@mailserver/. With that folder open, if you’re looking at it in View > as List mode, first collapse any expanded folders so that the Finder only shows the files and folders at the first level. Now, do Edit > Select All (⌘A), then Edit > Copy (⌘C), and paste it in your reply to this post.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

  • Mail's junk mail filtering broken still/again

    When Junk filtering is turned on, Mail does NOT apply all of my rules before it sends items to JUNK. 
    Turned OFF, it *still* sends valid mail, including those with a rule, to my JUNK folder. 
    Horribly annoying.  It's been like this since Lion and is *still* this way in Mountain Lion.

    Morning Markwmsn,
    Filter junk mail before is unchecked.  I want my rules to apply first.
    In my ISP's forums, the question about them filterning/not filtering is an outstanding issue since April, so I doubt it.  When I read my mail on my ISP, the two recurring senders that Mail filters is not filtered.  They correctly show up in my inbox.  Mail seems to be the issue. 
    Snow Leopard Mail did not do anything weird with my incoming mail, nor any OS X before Snow Leopard.  This is the only noticable annoying quirk about Lion and Mountain Lion. 
    Thanks for the response.  I appreciate the time you took to lend a hand. 

  • My Junk Mail has increased ten fold. It seems that spammers has got hold of my E-mail address has anyone else had this problem recently?

    In the last 2 weeks my Junk mail has totally gone viral. I am having at least 10>12 mails a day of junk advertizing. I have never had this prevously have the Apple mailboxes been hacked into?

    I had this happen to me yesterday. I got over 160,000 spam emails in 24 hours. Now I can't access my email. I'm able to get to all the other icloud functions tho. Really weird. I have tried on a couple of different computers but NO go. I thought it might have been my computer or OS devices but it won't even let me access my mail on my computer from work. I think I will have to contact Apple support. Anyone have any ideas?

  • Thunderbird fails to send email when "Scan email for junk mail" option is checked in Server Admin

    I have 2 clients that need to send mail through my server, one Mac and one Windows. The Mac uses apple mail and the Windows machine uses Thunderbird.
    Apple Mail will send fine, it is set up for "Use Default ports 25, 465, 587" and "Use SSL" and "Authentication: MD5 Challenge-response".
    Thunderbird refuses to send and I don't even see any errors showing up in the Console on the OS X server under smtpd entries.
    If I uncheck the "Scan email for junk mail" option on the server, then Thunderbird will send fine.
    Thunderbird is set up as: "smtp port 587 (default)" "connection security: STARTTLS" "Authentication method: Encrypted Password"
    May or may not be relevant: I use virtual domains as well as aliases.
    Server: Mac OS X Server version 10.5.8

    Solved it, looks like maybe the smtpd settings for sasl authentication may not have been correct. I followed everything in http://osx.topicdesk.com/content/view/38/41/ the "Frontline Spam Defense for OS X server" guide and now can send mail just fine from Thunderbird Winodws and from Apple Mail.

  • How can I migrate my junk-mail settings from one Mac to another?

    I would like to move my junk mail settings from one Mac to another. I found this article (https://kb.siteground.com/how_to_synchronize_the_junk_email_settings_in_mac_mail /), but can't locate the file indicated in the article, so I suspect that the article is out of date (though it's not dated).
    Both machines - MacOS 10.9.5; Mail 7.3.
    Any insights much appreciated!
    Best,
    Doug

    Make your user library visible and see if you can find it.
    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library.

  • Mail going to the Junk Mail folder but not marked as Junk Mail

    Hi,
    Hopefully someone can help me. It's something I had done but I don't know what I have done. All of a sudden all my emails from eBay are going directly to my Junk Mail folder, although when I try to click them as 'Not Junk' (Thumbs Up) they are not even selected as Junk Mail and I can still select them to be Junk Mail.
    At the moment I'm just dragging them back into the correct folder but it still keeps happening. (I sell a lot on eBay so it's happening quite often).
    Any help would be much appreciated.
    Thanks!

    Hi Corey,
    Check your settings as outlined in this link:
    Mail (Mavericks): Change the junk mail filter
    Cheers,
    GB

  • Classified junk mail intermittently not moving to junk folder

    Hello,
    I am running Thunderbird 31.3.0 and all of a sudden the junk mail (which is classified and marked) is not being moved to the junk mail folder intermittently on some of the IMAP accounts setup on Thunderbird.
    Again, this problem only intermittently occurs but it seems to happen on the same couple of email accounts. The junk mail is marked and stays in the inbox but does not automatically move to the junk folder. If I unmark one in the inbox and remark it - it moves automatically. if I restart Thunderbird, all newly received junk moves as expected for a time until the problem intermittently start occurring again.

    One last thing to try:
    http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird

  • Junk Mail won't move to Junk folder after training+switching to automatic

    After training for months, I switched my preferences to automatic and now my existing junk mail doesn't move to the junk folder.
    Dual 2 GHz PowerPC G5   Mac OS X (10.4.3)  

    Same problem here - also using an IMAP account. Junk mail is labeled correctly but does not move automatically to the junk folder even though the option to do that is enabled in preferences.

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