Just a quick question re my broadband speed.

Hi (again)
The advertised speed (from BT's choose for package page) for my line is 8.5Mb-13Mb, but I only ever have 5meg max (on a good day)?
Just wondered.
Mazz
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Go to Solution.

DSL Connection
Link Information
Uptime: 0 days, 0:31:02
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,520
Data Transferred (Sent/Received) [MB/MB]: 24.97 / 591.14
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 17.0 / 34.0
SN Margin (Up/Down) [dB]: 21.0 / 6.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 121
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Line Profile: Interleaved

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Re: Just a quick question re my broadband speed.

i ordered bt 16 meg last wednesday the router come thusday not showing my updated speed after 4 days
what do i have to do , do i wait for a email from bt thanks
Solved!
Go to Solution.

Speeds are sold as up to speeds the speed you achieve is dependant on your distance from your local exchange
Please follow the instruction in the link then we can help you further Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Just a quick question regards my mobo..

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Enabled
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Enabled
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Belkin54g
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Auto
   Security
Enabled
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Connected
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My BT broadband speed is more like dial up, no jok...

Hello, i was wondering if anyone of this forum can help me because the BT customer service help line cannot help me. I've been asking for help for too long now and this problem is just unbearable now.
My BT "Broadband" speeds are limited to an appalling '17 kbps.' Web pages take about four minutes to open and 5 minute you tube videos take about 20 minutes to load. Sometimes the broadband speeds can go up to a respectable "120 kbps" but then it drops to these dial up rates and it lasts that way for days. I know that I can get speeds of "350 kbps" in my area but i've never achieved this with my BT connection. The broadband service has been terrible which surprises me because i was with BT in the past and they werent that bad. Im in my final year at university as a computer science student so i've needed the internet more than ever but BT have never been able to fix this for me. Either that or they are capping me for whatever reason. Engineers have been out to the house (three i think) but whenever an engineer comes out the speeds miraculously go up to a reasonable rate, i find that more than suspicious. I kindly ask any officals on this forum for their assistance because this really is my last effort in trying to fix this before i seek legal advice because this has been going on for months now.
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Download speedachieved during the test was - 119 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :1344 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
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Note that it says 119 kbps achieved during the test. I don't know where it got that number from because it's nothing like that when using the computers. I get my reading from programs that monitor the downstream and from just watching my direct downloads. I have two computers and an iPad that connect to the homehub so i know its no a problem with my computer. Plugging the computer into the hub using the ethernet cable shows the same download rates so its not a wireless problem
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Hi imjolly, thanks for your reply. Here are my ADSL stats:
Connection information
Line state
Connected
Connection time
0 days, 0:57:30
Downstream
1,344 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
16.0 dB / 15.0 dB
Line attenuation (Down/Up)
59.0 dB / 31.5 dB
Output power (Down/Up)
16.6 dBm / 12.3 dBm
Im not sure about my socket. I know that it's shaped like a step on the top with two levels. There is a port for the phone line and a port for the ADSL connection. The help line had be taking the front of the panel off and trying different filters but it seems like the filtering is done in the actual socket because it has two ports. There is one telephone extension in the house that goes to the kitchen, but that just plugs into the normal phone port.
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Just a quick question re my broadband speed.

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