Just attempted to download photoshop elements 13 onto my macbook-pro and get the message when attempting to open 'identity of developer cannot be confirmed'

This was a pre-paid download card - could it be a problem with the card?

could it be a problem with the card?
No. It's the Gatekeeper feature in Apple's OS X operating system asking if the software is trustworthy and should be installed.

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    Photoshop needs to be in the folder within Applications in which it was originally created. Put it back where you got it.
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  • I've recently purchased a MacBook Air.  I had originally downloaded Photoshop to my old MacBook Pro and I dragged the app over to my new MacBook Air.  It won't open though, due to "error 6."  They suggest uninstalling it and reinstalling it,

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  • Trying to uninstall adobe photoshop elements 12 on windows 8 and getting the 1500 error

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    taylor_peterson92
    I am not sure where John is coming from on his replies on this.
    If you purchased Premiere Elements 12 from Adobe direct as an online download purchase, then you go to the adobe web site (http://www.adobe.com)
    sign in, put "My Orders" in the Search field, and then follow the "My Orders" link to your program order where you should find an opportunity to download new files.
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    Yes. Microsoft advises that version 8 of PSE will work with Windows 8. The best option is a new computer with W8 and then do a clean install of Elements. Some difficulties may arise if upgrading the operating system on top of existing software. In those circumstances make sure you have your original disks or your download package, in case a re-install is necessary.
    Microsoft Windows 8 compatibility.

  • Had a windows computer with my element 7.  Now just bought a Mac OSX   version 10.9.2 what would be the best photoshop elements for this machine.  I did download elements 12 from Apple store but kept getting incompatible message when trying to open a phot

    I thought elements were simple but maybe it is just me.  Having problems moving photos from iphoto to elements

    Duplicate post; see:
    had a windows computer with my element 7.  Now just bought a Mac OSX   version 10.9.2 what would be the best photoshop elements for this machine.  I did download elements 12 from Apple store but kept getting incompatible message when trying to open a phot

  • If I buy/download photoshop elements onto my work laptop, then change my laptop, will i be able to transfer my licence onto the new machine.

    If I buy/download photoshop elements onto my work laptop, then change my laptop, will i be able to transfer my licence onto the new machine.

    Yes. You are allowed to install PSE on two computers at once, but if you don't need it on the first computer anymore, go to editor>help>sign out to deactivate it and free up one of your activations for future use.
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  • I need to download photoshop elements on my new laptop but lost the installation disc...

    I have the serial number and solution disk and everything it came with BUT the installation disc. How do I download it on my new laptop without installation disk?

    it is PSE 9
    Krista Pandiscio
    Date: Wed, 22 Jan 2014 10:43:31 -0800
    From: [email protected]
    To: [email protected]
    Subject: I need to download photoshop elements on my new laptop but lost the installation disc...
        Re: I need to download photoshop elements on my new laptop but lost the installation disc...
        created by Barbara B. in Photoshop Elements - View the full discussion
    It would help if you would tell us which version. If it's PSE 12, just install the trial and enter your serial number into that.
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6040988#6040988
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6040988#6040988
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6040988#6040988. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Photoshop Elements at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • I have tried to download Photoshop Elements 10 three times now and it has crashed every time???

    I have tried to download Photoshop Elements 10 three times now and it has crashed every time.  I checked my settings and the format on my computer is Max OS Extended.  I read that 3 other people were having the same problem.  Did anyone figure out how to fix this or does Photoshop Elements not run on Mac OS X?
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
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    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
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    ERROR: DW050:  - Smartsound1: Install failed
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  • Just got an e mail to say that my Apple ID was just used to download photoshop touch for phone for 2.99 from the App Store with a receipt number. Is this a scam for me to give my Apple ID?

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