Just bought $50 worth of credit to purchase apps its my first time purchasing apps so something comes up i have to answer security questions and i forgot the answer of it sends instructions to my email but i don't recieve anything

just bought $50 worth of credit to purchase apps its my first time purchasing apps so something comes up i have to answer security questions and i forgot the answer of it sends instructions to my email but i don't receive anything i tried resending the instructions 15 times

Unless they're in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124845)

Similar Messages

  • HT201363 Good evening ...  I have an account in appel and I have purchased a card  But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions  How can I c

    Good evening ...
    I have an account in appel and I have purchased a card
    But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
    How can I change my answers to security questions??

    Hello, yazanalmasri0.
    If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team. 
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • TS3297 I want purchase the apps in the itunes store, but it was asking the security questions, sadly i forgot the answers. Please help me.

    Hello,
    I want purchase the apps in the itunes store, but it was asking the security questions, sadly i forgot the answers. Please help me.
    Thanks& Regards,
    G. Manish Reddy

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (78298)

  • How do I reset my security questions if I forgot the answers and don't have access to my email?

    I for got the answers to my security questions. I can't retrieve the answers because I don't have access to my old email account. how do I reset my security questions, if I forgot the answers and don't have access to my email?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111551)

  • I bought a itunes card and i put it on my ipod and it came up security questions and i forgot my answers so can you please email the answers to me

    i bought an itunes card and i put it on my ipod and it came up security questions and i forgot my answers can you please tell me what my answers were

    See this previous discussion:
    HT1491 How do i get the security...: Apple Support Communities

  • Dear Gents ,  till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .  note : i can't purchase any thing also  , thanks in advance.  BR

    Dear Gents ,
    till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .
    note : i can't purchase any thing also  , thanks in advance.
    BR
    i sent my issue to you under this subject :
    RE: Please verify that we have the right address for you
    my email in [email protected]

    Copied from the link provided.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

  • I forgot the answer to the security questions and i forgot the email i put there to resend the link so i can change it. i want to close my apple ID and open a new one with the same email could i?

    i forgot the answer to the security questions and i forgot the email i put there to resend the link so i can change it. i want to close my apple ID and open a new one with the same email could i?

    i live in saudi arabia and i tried calling them and letting them call me but they said that it is unable to my country. ***** i don't know what to do!

  • TS3297 I just need to update my security questions as I forgot the answers so how do I go about that so that I can make purchases?

    Hello.  I am trying to make my first purchase on itunes and cannot remember answers to security questions that I may have established some time ago.  They said if I forgot the answers that I need to contact customer support and this has been a challenge in its own (why is it so difficult?!).  At any rate, can I PLEASE get some help as to what I need to do so that I can make some purchases?  How do I update my security questions as this seems to be the only reason I cannot go any further on itunes?
    Thank you in advance!!!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • My iPod wont let me buy any apps becomes it needs the answers to my security question and I forgot the password and it won't send the email what do I do

    Please can someone help me

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
    Try # 2
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I have forgotten my security questions and would like to reset them... My reset email is an old email and I no longer have it. How do I change this reset email? Someone plz help! 

    I have forgotten my security question answers and would like to reset them. My reset email I no longer have because I have gotten a new email. How do I change my reset email to my new email? Some one plz help! 

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105770)

  • How do i reset my security questions, because i forgot the answers to them and stupid worthless itunes is saying i havent purchased with my computer, i call ******** on that because i have, ive bought over 100 songs on this computer. itunes *****

    im not joking, i seriously have to do this every 3 weeks i try to use my computer and its ******* me off
    i dont wanna use my phone cuase now i cant get the songs i bought on itunes with my phone OFF of my phone, i have no room on the piece of crap
    need help or best solution
    dont send a password reset, that doesnt help and it forces me to attempt to remember a new password

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • How do I reset my security questions if I forgot the answers and I don't have the same email for verification?

    I Can't remember the answer to my security questions.
    THe he default email to reset is old.

    If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • I can't make a purchase with answering questions and I forgot the answers

    I can't make any purchases due to forgetting the answers to my security questions

    See Kappy's previous write-up.
      Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I've been trying to change my security question because I forgot the answers and I've read the article saying how to but the option isn't showing up. Like "send reset email to your rescue email"

    Help

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95526)

  • I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is edited by host and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to blu

    I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is <edited by host> and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to <edited by host> and the email <edited by host> that is my other  apple ID and the password work on apple but my yahoo account I forgot my password and security question and it won't   verify to my email on to my apple email. so it  send the answer  to  <edited by host> and I can't get it! So Can u do something? Both account r also on my iCloud. I can open both apple account but it won't let me buy nothing on my <edited by host> ! On my <edited by host> that one dose let my buy thing but I had lot of thing I bought on <edited by host> I  bought lots of movies music and app. I spend lot of money on this account.

    It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
    This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
    Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there.

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