Just bought a credit but couldn't make a call out

Hi 
I have just bougth a credit on 31July, but when i tried to make a call to Thailand it says i have got not enough credit,but my subscription still shows that i have got 323 left.
what should I do?
Bam

Hi Pam,
Please make sure you have the right country code when calling. It seems today some of the numbers you called still had UK country code
Your call history: https://secure.skype.com/account/call-history
Make sure country flag is correct or you can dial with + sign which is followed by country code and then the number itself.
https://support.skype.com/en-us/faq/FA20/How-do-I-call-phones-and-mobiles
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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