Just bought a new computer--getting installation failed prompt. Exit code 6
I just bought a ne laptop and am trying to install my apps, I keep getting a installation failed prompt. Exit code 6
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 -
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
for information on how to review your installation logs
Similar Messages
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i I just bought a new computer. The techs that set everything up and transferred data from my old computer said that my playlists would appear when I downloaded itunes. that is not the case. Is there a way to transfer my music from my iphone to itunes?
If the ENTIRE iTunes folder was moved or copied from the old computer to the new computer, then everything is there.
Simply open iTunes by holding SHIFT while double clicking on the iTunes icon and then point iTunes to the iTunesLibrary.itl file. -
I just bought a new computer and set it up. Downloaded itunes again and logged in; however, all of my old content is not there. I just created a new playlist and want to sinq it to my phone but get a message saying it will delete all of my old songs. Please help
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2 -
I just bought a new computer. Itunes only offers me the option of erase and sync, as I can only have it sync'd with one computer. I want to move my music to this computer from my ipod. Is this possible, or do I have to go back to my cds and upload everything from there? I just want to be able to move my music from my ipod to the new computer.
You need to transfer your iTunes Library from the old computer to the new one - then you can carry on syncing as normal. You can't move non-purchased music from an iPod to iTunes using iTunes. For purchased music, choose iTunes > File > Transfer purchases...
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i just bought a new computer, can i transfer itunes from my old computer to my new computer with my music in it or do i have to sync all my cds again
Hi,
A painless way to do it ...
From your Old Computer... Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
Moving iTunes Media Folder (Windows)
http://support.apple.com/kb/HT1364
An Added Bonus is that you will then have a Backup of iTunes... -
I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks
Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
just bought a new computer so I am trying to access my music on itunes but i can't seem to find it. I have de authorized my old computer and installed itunes on my new computer but my music doesn't seem to be there. Any ideas what i'm doing wrong?
Your music and playlissts will only be where you put them.
Have you copied them to your new computer from your old one? -
i just bought a new computer and need to deaothorize my old computer but the problem is I can't open up my old computer to do that. So how can authorize my new computer?
See iTunes Store- About authorization and deauthorization
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HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
I just bought a new computer. My old computer was a 32bit system but my new one is a 64bit. I own ps cs6. My question is"will I be able to deactivate ps on my old system, and download the 64 bit version and install and activate it or do I have to buy the 64bit version in order to move forward.
Nope, you can install it on your new computer with no issues. The disc contains both the 32 and 64 bit versions.
Benjamin -
Just bought a new computer. How do I transfer my itunes to new machine. Only my apps and some music will transfer but cds I put on will not transfer.
Hi,
If you are using the iTunes command File>Transfer Purchases from iPod, only purchased music is transferred to iTunes from your iPod.
Hope this helps!
---likeabird--- -
I have a paid subscription to Adobe Pro. I just bought a new computer and need to know how to transfer the software from my old computer to my new one.
Thank you - I was able to sign in under my husband's email address. I still cannot seem to figure out how to download the Adobe Pro software to my computer as I had done for my original computer. I do have a version of Adobe on my new computer, just not the Pro version that is on my old computer. I am occasionally not able to access the internet during travel, but need to have the appropriate software on my laptop so as to be able to work on documents while not connected to the internet.
Thank you so much for your help. -
Photoshop Elements community,
I downloaded the Photoshop Elements 7 package to my Windows Vista computer a few years ago. I just bought a new computer with Windows 8. Can I download the same package onto a second computer? And is it even compatible with Windows 8? Thanks so much for your help.
ThirdarmPSE7 has been tested to work. Why not give it a try. See this link:
Click here for Microsoft compatibility list for Windows 8.1 -
I just bought a new computer, if I erase and sync my iphone to sync it to my new library, will I lose my apps?
Hey cjacket13,
When you purchase applications on your iOS device, they are tied to your Apple ID so even if you lose them, you can re-download them from your purchase history.
That said, when you first sync your iPhone to your new computer you'll want to transfer purchases from your iOS device to the computer by following these directions here:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Best,
Delgadoh -
I just bought a new computer without a disc drive. How can I download my CS3?
I just bought a new computer without a disc drive. How can I download my CS3?
Still not working. I need step by step instructions... I'm trying to follow the ones on the link as best I can but after I install the Adobe Download Assistant, log into Adobe and then click on the file 1 hyperlink and begin download for CS3 Adobe Illustrator, it downloads to my desktop. Then when I open it it says the following- see screen shot saying "setup" cant be opened because it is from an unidentified developer."
Additionally, Creative Suite is not feautred on this screen after I have signed int Adobe with my ID. See screen shot below.
Thanks,
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