Just bought a new iMac today but came with Lion not Mountain Lion..do I really have to pay for the update?
I just bought the new iMac at BestBuy but it came with OSX 10.7 Lion not OSX 10.8 Mountain Lion..Literally had it 3hrs now... Do I really need to pay to upgrade??
Go to the App Store, sign in to your account, and on the "Quick Links" on the right, click "Redeem".
Try entering your "claim number" there.
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I just bought a new iMac and cannot get my old HP Officejet G85 printer to work. What can I do to get it to print from the computer?
JCThe list of supported printers is below. Yours isn't on it.
OS X: Printer and scanner software available for download -
I just bought a new iMac. But it has apps from another account.
I'm a windows user who is recently interested in macs cuz they look pretty. After installing office, i went into the app store, only to find that i have new updates. so when i went to the updates tab. i found angry birds. but i didnt bought angry birds and when i tried to update it, it is from another account. how can this happen?
First thing you need to answer, is if you got this mac new or not!
If you got it from a previous owner, and he did not clean it for you, then it's normal that there is stuff on it already.
If you got it as brand new, then you should have had to create a user account the first time you turned it on.
If there was already a user account on it, then it's not new and you should return it and ask for a real new unit. -
I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?
m1doc,
Are you migrating from a Mac or a MS Window machine? Either way you probably should be in touch with AppleCare, you have 90 days of free AppleCare telephone support. They can usually help on issues like this. If you don't know the phone number please use http://support.apple.com/kb/HE57 to help find the number in your country. -
I have a 2008 IPod , Just bought a new IMAC. My iphone and ipad are registered but I can't figure out how to add the old ipod.
What have you tried?
What happens?
Error message?
What does it say?
Have you copied everything from your old computer, or your backup copy of your old computer, to your new one? -
I just bought a new iMac and now I amtrying to use it as a screen for my Macbook pro, but it don’t have a MiniDisplayPort the new model only have Thunderbolt which my Macbook don’t have. Isthere any way to connect this two mac’s anyway??
Screen sharing setup in 10.5, 10.6 are described by the links by operating system. 10.7 is fairly similar to 10.6.
And if both Macs have Firewire, you can setup a Firewire over IP network for fast communication between machines. Note if you have two different Firewire ports a 6 pin to 9 pin Firewire cable does exist. There are no Firewire to USB cables. -
I just bought a new IMAC and I want to install the Office Mac 2011, but it doesn´t have a CD unit. How can I do it?
Howard has the easiest answer. Or at least, cheapest, since you don't need to purchase an external CD/DVD drive.
The "demo" software from Microsoft's site is exactly the same as what's on the DVD. Install that and activate it with the key in your software box.
From Microsoft's site:
How do I install Office for Mac 2011 if my Mac doesn't have a DVD drive?
There are two options for installing Office for Mac if your Mac doesn't have a DVD drive.
Option 1: Convert your Office for Mac 2011 trial. To convert a trial version, you must have a valid product key. The product key will convert your trial into a fully licensed version of Office for Mac.
1. Locate the 25-character product key in your product package or confirmation email.
2. Open any Office for Mac application, like Word, PowerPoint, or Excel.
3. On the first screen of the Microsoft Office Setup Assistant, click Enter your Product Key.
4. Enter your product key and complete the installation instructions.
Option 2: If you have not previously installed the trial version, you can download Office for Mac from the Office for Mac website. To download, install, and activate the software you must have a valid Office 2011 product key.
1. Locate your 25-character product key found in your product package or confirmation email.
2. Go to www.officeformac.com/download
3. Click Get Started to start the download process.
4. When prompted, enter your 25-character product key and select your product language.
5. When prompted, sign in with your Windows Live ID or sign up and create a new Windows Live ID account.
6. After you enter your Windows Live ID, you will see a link to download the software. (You will also receive a confirmation email with a link to your My Account page if you prefer to wait and download your software at a later time.)
7. Click Download Now to start the download.
8. Save the file to your desktop. Do not change the file name.
9. When the download is complete, double-click the .dmg file icon on your desktop. This opens the Installer application in Mac OS X.
10. Follow the instructions in the installer screens to complete your installation. -
Just bought a new imac and tried to download all my music from my iPod but it only allow me to download purchased items and not the rest of stuff stored on a previous pc itunes folder. How do I get round this ?
The simplest way to transfer everything is to copy the entire /Music/iTunes/ folder from old computer to /Music/ on new computer.
See "External Drive" in this article-> iTunes: How to move your music to a new computer -
I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. For my personal use, I did not a need to join Creative Cloud. Have you any suggestions for a work-around?
Try to install Adobe application Manager from below link and check
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager : Thank You -
I just bought a new iMac I'm trying to download apps but I can't connect it to my iTunes account so I can buy them how do I do that
I just bought a new iMac I'm trying to download apps but I can't connect it to my iTunes account so I can buy them how do I do that
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I just bought a new iMAC. I want to set a password. But, the system seems to think I already have one set, and I don't know what it is. How do I reset this feature, so that I can set a password, without knowing the current password?
Have you yet, during setting up the new iMac, transferred old data and settings from an external hard drive or another computer? If so, then your computer obtained its current set Password from that tranfer, so you would have to determine what that Password was in the old system. If you have Not transferred any information that way, then the installation and/or setup seem to have corrupted somehow since it hasn't yet received a new system Password selection from you.
At this point, if you can, you can reboot while holding down the Command - R keys to boot into the Mountain Lion Recovery Partition. There you can select to "Reinstall Mountain Lion from the Internet". This will overwrite your current installation and any problems that have occured and give you a fresh install that hopefullywill allow you to set up without problems. -
I just bought a new IMAC. All my itunes was backed up on my ext hardrive. The data migrated over but I cannot find it. Can you tell me where it is
Fortuny wrote:
Have a read here How do I set up a new Mac from an old one, its backups, or a PC? about cdertain culprits.
Hi!
Just for future reference, I've moved my site to http://pondini.org, since Apple is dropping web hosting in June.
Both sites are active now; after a few days, I'll put redirect notices on the old one, then leave it there until it goes "poof." -
I just bought a new iMac last week but there's no iWork (no pages, numbers or keynote ) in my iMac. I understand that these apps i coming free when we bought a new apple product. What should I do or find the iWork for free? I've checked in apps store & there cost me $19.90 each. Theres no free version available.
Check the info of the Up to Date program: http://www.apple.com/creativity-apps/mac/up-to-date/
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I just bought a new IMAC, but my iTunes account is empty?
I just bought a new IMac, but my ITunes library is empty. Why doesn't my library automatically come up with my new computer when I log in?
kevinscheaffer wrote:
... Why doesn't my library automatically come up with my new computer when I log in?
That's Not how it works... See Here...
iTunes: How to move your music to a new computer -
I just bought a new iMac 10.9 and am wanting to purchase Logic Pro X. My question is I have a 2007 Presonus Fire Studio Project 8 channel input box that hooks up with firewire 400 I believe, will this work with Logic ProX on my new iMac?
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Also need to make sure Presonus has Maverick drivers for the FSP.
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