Just bought a new MacBook Air and tried to hook up my iPhone 5, but the computer won't recognize it. Please help!
I just bought a new MacBook Air, updated my iTunes on both my Air and my iPhone 5, but my Air won't recognize my iPhone or if it does, it will only show up for a second and then it gets disconnected again. I know it's not the plug because my phone charges fine from the wall...
Hi nryan15,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Best of luck,
Mario
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