Just bought a new macbook air. speakers show that they work but can't hear Skype or youtube. Can you help?
Hi , just bought a new macbook air. speakers show that they work but can't hear Skype or youtube. Can you help?
Have you checked that they are selected in System Preferences>Sound>Output tab?
If that doesn't help, and although I've never had to use it myself, I've read on here occasionally that launching Audio MIDI Setup in the Utilities folder and messing with the settings in there can sometimes sort out audio problems.
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just bought my new macbook air, i noticed that my version is os x 10.9 (btw its 2013 model). how can i upgrade it to the latest version?(to 10.9.2 or 3?) it only shows apps such as numbers etc... of the software update on app store.
Here is a link to download 10.9.3 Update (Combo) manually:
http://support.apple.com/kb/DL1746. -
I just bought a new MacBook Air, updated my iTunes on both my Air and my iPhone 5, but my Air won't recognize my iPhone or if it does, it will only show up for a second and then it gets disconnected again. I know it's not the plug because my phone charges fine from the wall...
Hi nryan15,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Best of luck,
Mario -
I just bought a new MacBook Air. In my old one, I could go from screen to screen by using three fingers to swipe over the key pad. This one just sits there. It is Yosemite. How do I set up preferences so I can use three fingers to move from screen to screen?
Those choices are controlled via System Preferences, Trackpad.
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I just bought a new macbook air. Now i want to sync my iphone to this computer. I copied all my songs and apps to the itunes. If I sync do i loose all my contacts and notes? because i could not copy it to itunes
You need to use the backup of your PC to transfer all the music files to iTunes on the Mac.
If you have no backup then you have a difficult task ahead of you as iTunes will only allow you to sync purchased music from the iPhone back into iTunes. Any music you loaded into iTunes yourself will not transfer from the iPhone to iTunes, this is to prevent stealing of music. To sync iTunes purchased music from the iPhone to iTunes, connect the iPhone and open iTunes, but when asked do NOT sync the device. then right click on the iPhone in the iTunes source list and select the 'Transfer Purchases' option, you will also find this commend in the File menu.
If you are in the US, you can use the new iTunes in the Could feature to redownload your iTunes purchased music / apps / books for free.
If you want to transfer all the content from your iPhone to you Mac then you will need to use Google to find a 3rd party piece of software that will do this for you. -
I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do? I tried connecting it to my phone's hotspot and it works perfectly. I'm a new Mac user so I have no idea what to do. I have Comcast xfinity cable and Internet. Thanks for the help.
Your warranty includes 90 days of phone support. Contact Apple.
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I just bought a new Macbook air 3 weeks ago and now there is out a newer model
I just bought a new Macbook air 3 weeks ago here in Thailand and found out that since 3 days the new ones where lunched. is there a chance to get the new one for no charge? it happend to me with the iphone in the US before and apple changed it to the new model for no charge. But does this service work for Thailand too??
After 3 weeks, probably not, but it's up to you to at least try. If you purchased your computer through Apple's online store in Thailand, there's a phone number you can call. If you purchased the product through a premium reseller (iStudio, for example), you should take it back to the store. If you purchased it from a dodgy storefront in Pantip Plaza, or MBK, you can always ask...but, I'm guessing that they won't help.
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I just bought a new macbook air for college and I am currently setting it up. I have had a long time apple id as a kid, but I want to set up a fresh, new one for this computer. However, the email I want to use is already associated with my old apple id, can I delete this account completely to "restart"?
No, that is not possible as well as not preferred. If you setup a new Apple ID your previous purchases, downloads, etc. done with the old Apple ID will not longer be available unless you re-purchase them using the new Apple ID.
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I just bought a new MacBook Air after my old one suffered a drink being spilled on it and died. I used migration assistant to back up from my time capsule but now it won't open Mail or Safari and iTunes can't find all my music. Any ideas how to fix this? I have downloaded software updates.
Thanks for that advice however now I have a duplicate of all my documents on my hard drive but the Mail and Safari will not open. I have been able to open iTunes. I have tried to download software updates for Mail and Safari and this tells me that the download was unsuccessful ( after taking some time to download). Can I reinstall the system? Would that help?
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I just bought a new macbook air and while transferring documents from my old computer to my new one it stopped working, how do I restart the transferring process (it won't force quit on the new one)?
I NEED HELPjesster03 wrote:
i just bought a new macbook w/ mtn lion. when i transferred data from my old macbook over, it created another user name (i called it "old computer"). That's actually good
That's actually bad. Peruse Pondini's Setup New Mac guide and seriously consider starting over. -
Just bought a new Macbook Air (and a new to Mac) and having trouble connecting to home hub. Hub can be found yet when I enter my password, I receive the message "timed out". Can anyone help me?
GGo into your router's page and disable password protection and try connecting again.
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Just bought a new macbook air, how can i install my iphotos from my mac desktop to the air
just bought a new macbook air, how can i install my iphotos from my mac desktop to the air
BillConnect the two Macs together (network, firewire target mode, etc) or use an external hard drive formed Mac OS extended (journaled) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
LN -
I have just bought the new macbook air no iWork?
I just bought the new macbook air (this week technically) it arrived today and nd pages, numbers, keynote are not preinstalled
first of all the software was mountain lion so I updated to mavericks (had it on usb from imac download)
and When i do to the app store there is no free iwork/pages/keynotes
it has the new ibooks
so nit sure why i am not eligible
I kind feel a bit cheated it is frustratingWelcome to Apple Support Communities
That's normal. You can get the iWork apps for free, but it doesn't mean that your MacBook comes with them preinstalled.
Open the Mac App Store, go to Purchases and install the applications for free. If you can't, you can still get them for free. See > http://www.apple.com/creativity-apps/mac/up-to-date/ -
Hi, I've just bought a new Macbook Pro and started migrating from PC but the remaining time is about 70 hours long, I just wanted to know if that timing is normal and if not, does leaving running my MacBook that time can affect it?
70 hours... no, it's not normal but it can't hurt your Mac to be running for that amount of time.
Try this support article > OS X Mavericks: Transfer your info from a PC -
I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?
When you installed the Lightroom 5 on your MacBook, did it ask for both serial numbers. Since you purchased Lightroom 5 as an upgrade, you need both the serial number from your original purchase as well as the new serial number for Lightroom 5. If you have both of those numbers and they are still not being accepted then you will have to contact Adobe customer support for a solution.
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