Just bought a season pass to a tv show...but it doesn't work?! Only 30s preview loads??

Just bought a season pass to "Breaking Bad- Season 1"...but it doesn't work?! Only 30s preview loads??
I only managed to watch episode 1 and then downloded episode 2, but it only shows 30 seconds of it. Please help!

Hi Bell_li82,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots. 
iTunes Store: Download options when purchasing TV seasons, Season Passes, Multi-Passes, movie bundles, music box sets, or individual movies or TV episodes
http://support.apple.com/kb/HT5731
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
- Judy

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