Just bought Acrobat X Pro upgrade - refuses to install over Acrobat X Standard
The error code says I already have a "more functional program" installed, and the installation immediately aborts.
What is your operating system?
It is possible that your installed Acrobat Std is a higher version than the Acrobat Pro you are trying to install. Try uninstalling Acrobat Std before installing Pro.
Similar Messages
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I just bought Acrobat XI Pro (download). It crashes every time I try to open it.
I just bought Acrobat XI Pro via download. Every time I try to open it, it immediately crashes – it says "Acrobat quit unexpectedly". Anyone knows what to do?
Hi dakota333,
Try the following steps and let me know if it worked for you:
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again an check.
Regards,
Rave -
I just bought a macbook pro. But I got Lion instead of Moutain Lion. How can I upgrade it for free?
I just bought a macbook pro. But I got Lion instead of Moutain Lion.
I tried to upgrade it in the app store, but it requires me to purchase it first. I thought that I suppose to get mountain lion straight away.
How can I upgrade it for free?Dzufar wrote:
Sorry, i forgot to response. I've gone to the store where i bought the macbook. I told them about this, they said that they were sorry about the services and that they cannot do anything about it. They asked me to call the apple service about the upgrade. I called the services, and all that they said was the period where upgrade is free was over. and if i want to upgrade it, I have to buy it. No free upgrade. And said that he cannot comment anything about the services provided by the store.
oh well. just have to live with it.
Oh yes they can! Apple's policy is that you have 14 days from the date of purchase to return the comp.....no questions asked!
You should return it, get your $$$ back. Then purchased another one that has ML from a reputable Apple reseller and/or from an Apple Store (online or off). -
I just bought Acrobat Pro DC but it won't set up because my computer is running Vista.
I just bought Acrobat Pro DC but it won't set up because my computer is running Vista. What do I do now?
Hey Jack,
I am sorry to inform you that even Acrobat XI is not supported on Windows Vista, please check the system requirements at System requirements | Acrobat family of products—older versions (XI, X, 9)
However if you want to refund or exchange the product please refer to this KB doc. Return, cancel, or exchange an Adobe order
In case if you still experience any issue or have any query please let us know. We will be happy to help you.
Regards,
Aadesh -
Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?
Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller). -
Hi I've just bought a Macbook pro (2010) I bought it as I needed an older one running snow leopard. Its running on 10.6.4 but I need it with 10.6.1 or 10.6.2, does anyone know if I can install 10.6.1 or 2 on my Macbook??????
This is because I have a copy of Protools I want to run on it and it has to be 10.6.1 or 10.6.2
Help I'm desperate!!The 2010 MBPs came installed with either 10.6.3, or 10.6.4 later in their lifespan. Earlier versions of the OS may not have the correct drivers for the Mac's hardware.
Ultimately, you might be better off upgrading your copy of Pro Tools, or updating the Mac to Yosemite and running Logic Pro X. -
I just bought my macbook pro and it's charged up to 100% and is still plugged in but now shows the battery at 98%. How is this possible when it's plugged in to the charger and the green light is on?
The system regularly lets the battery drop to about 95% when on the charger, then recharges to 100%. This lets the batery exercise "just a little" all of the time and saves the recharge curcuits from overuse.
Regualr occurence for me.
Also ... you need to let your battery work at least once per month. Let it run down to 40%, but not less if you can at all avoid it. Running thr battery fully dead will shorten the battery life significantly. -
I just bought Quick time Pro and I can't get it to install. It shows a yellow box in my application folder, but I can't get it to work. Help!
you launch QT then go to its REGISTRATION
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I just bought a macbook pro and want to use my own iCloud account for my iPhone. How do I sign off of the current account on my iPhone and sign in with my own iCloud account i set up my mac?
On your phone, Go to "Settings", "iCloud", scroll to the bottom and "sign out." Assuming you have the the account password/security info of the current account, it will delete everything iCloud related upon your approval (don't worry, everything will remain in the cloud.) Once signed out, in the same settings location (under "Settings", "iCloud") sign in using your Apple ID and Password.
Hope this helps. -
Bit of a tough one...I have a hard drive, iPod and iphone synced to an itunes on a computer that's been irreparably broken. Just bought a macbook pro and want to try and salvage everything onto the itunes on there. Any ideas?
Yeah it seems to be fine although I'm a bit reluctant to fire it up with the Mac just incase. Thanks for the response btw
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I run time machine on my iMac using an external hard drive. I just bought a MacBook Pro and want to know if i can run time machine on it using my wireless network on to the iMac external hard drive
How do I set up Time Machine to a shared drive on another Mac?
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i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated
Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
Power down the system and restart with the drive connected, go to DU and see it it is seen. -
I just bought a MacBook Pro, and need to d/l my photos from my memory card reader. iphoto keeps coming up as the app to use, but the column on the left says "No name, and shows 0 photos on the black screen. How do I view the photos on the reader?
Did it... When I clicked on "No name", a file folder came up and, I forgot to put MacBook Pro in the name bar... That was it! Maybe someone else can use this post Hopefully...
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I've just bought a Macbook Pro 15" and I'm trying to use Photoshop, but the resolution its displaying the images at for 100% are too small. I have to design for the web, so need to be intricate with detail, but I'm finding it adjusts the resolution of the image right down. (I mean you can see the image clearly, but it's too small to edit). When I look at Safari and see a web page at 100% it's clear, but the same page displayed in Photoshop CC appears 50% of the size (even though it says it's 100%) If I move the application window to another screen it adjusts it correctly – leaving all the pallettes, menus and tools correctly sized as they are on the retina display Is there some way to adjust the way Photoshop CC displays images so it is more consistent with what you actually see? There doesn't seem to be any answer on the Adobe forum, so hopefully someone here can shed some light. MacBook Pro with Retina display, 15", OS X Yosemite (10.10.2), Photoshop CC 2014
I tested both ways. With "open in low resolution" ckecked the size of the images is cool, but it is low-resolution including Photoshop appearance.
If "open in low resolution" is unckecked the appearance is good but the very small size.
See the image below. It has 650 x 732 px, 72 dpi. The font of the text "Neste aniversário ..." is with 18pt. -
I Just bought Final Cut Pro X and now I find out
I just bought Final Cut Pro X, I have used Final cut Express 4 with no problem using a firewire supported camera, Now I find out there is no video camers I can buy for Final cut Pro X for under $500, all the video cameras are now USB and for PC Microsoft based computers, What the He..? Does anybody know of a video camera (AVCHD) HD for around $300 to $400 I can buy, I really do not want to buy off ebay ...I'm not sure what Apple's policy is on returning software That has been downloaded but If I can't find a video camera for this software...I want my mony back. Help??
Oh buy the way I'm just doing short 3 min SHORT clips for web etc, I have a Mac Mini Ver. OS 10 10.7.3, CS5.5
merlote12I don't understand what you are saying. It doesn't make sense and is not true.
Cameras using FireWire are now a thing of the past. These were the traditional Mini-DV tape types that we have known for the last 15 years.
Almost every camera made nowadays is AVCHD which is ideal for FCP X and their prices start at about £180.
They use USB instead of FireWire but that is no problem whatsoever.
They work perfectly and are much better in many ways than the old mini-DV tape cameras.
I am a complete dinosaur, always harking to the past, but even I have embraced them as a fantastic step forward.
And they are very cheap!
I could go on and on.
So what is the problem?
You can buy a brand new AVCHD camera for £180 which will work perfectly with FCP X or you can use your old mini-DV tape camera.
It's a win-win situation however you look at it.
P.S. You can ignore the list of recommended cameras. It is completely meaningless as new cameras are being produced all the time and there is no way Apple could get hold of them and test them even if it wanted.
Take my word, almost every camera made will work perfectly with FCP X.
I would say that every camera will work but there may be some weird type to prove me wrong.
Message was edited by: Ian R. Brown
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