Just bought an ipad air second hand that is tied to another apple id and password. can't contact previous owner to delete it from their cloud. any way around this?

just bought an ipad air second hand that is tied to another apple id and password. can't contact previous owner to delete it from their cloud. any way around this?

You will not be able to activate iPad if you do not have the Apple ID and password of previous owner.
iCloud: Activation Lock

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HT5622 Ok look so i just bought my ipad mini i try to sign in wit my apple id and password to get apps and a message pops up saying "This Apple ID has not yet been used in the iTunes Store" click review set up credit card and it told me to come here plz h

I cannot download any apps used both my debit and credit card and both apple usernames i just dont understand plz help

EdwardGlenn wrote:
Lol the U.S.A.
And I would have no way of knowing that since you are not showing a location in your profile. This forum has users from all over the world looking for support.
Anyway, good luck. I hope that you are able to get this resolved quickly.

Working on Win 8.1, Downloaded PSE 13, installed, and it asks me for login every time I start the software. Any way around this? I want to use PSE on a machine that will be permanently offline.

Any way around this? I want to use PSE 13 on a workstation that will be permanently offline. I spent hours with Adobe support and they suggested deleting a file called
opm.db in the following location
[System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
and then rename the oobe folder to new oobe folder
But then our chat session automatically terminated and that's as far as I got.
Will this work?
Will I still have full functionality?
Can someone help? Thanks!
Desperate in Denver PA

hello, when this is happening after you've already updated firefox with your admin account, try to delete the ''updates'' folder and ''active-update.xml & updates.xml'' within the %localappdata% folder of your restricted account like it is described in http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly

HT5787 Hai i have receved a iphone 4s which i bought second hand. I dont know the apple id and password in it. please help me aolve thia problem. If i could find its email id i can contact him to remove this phone

To find the apple id in my phone to use it

CContact where you purchased the phone. If they cannot get that removed then ask for a refund. It cannot be removed by anyone else, and Apple will not help. Without it, the phone is useless to you.

Running Firefox 4.0 on Mac OSX 10.6.6, using ATT mail, when I create a new email I get a browser message saying, "This page requires a plugin that can only run in 32-bit mode," and I have to restart Firefox in 32-bit mode. Is there any way around this?

I am assuming the plugin that the Firefox message is referring to is for attaching a file to the email. I say this because at the bottom of a new email it has a link that says "Attach files more easily" which, when you click it, takes you to a setup process where you download an att updater. I ran that and it did seem to change anything. I am wondering if there is anything I can do to make Firefox handle this page without having to restart in 32-bit mode every time.

That means that you need to run Firefox in 32 bit mode if you want to use that plugin.
# Close Firefox
# Open the Applications folder in Finder
# Right click or control-click the Firefox.app icon
# Select "Get Info"
# Select "Open in 32-bit mode"
# Close the "Firefox Info" window
# Restart Firefox

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

TS2755 When will Apple ever make it convenient for the customer, I just bought an iPad Air and I'm very upset that I can only use iMessage, iPads are the biggest mistake to buy. I'll never buy another if I can text using SMS or MMS

When will Apple ever make it convenient for the customer, I just bought an iPad Air and I'm very upset that I can only use iMessage, iPads are the biggest mistake to buy if you like texting family and friends. I'll never buy another one if I can't text using SMS or MMS. Is there any hope for a patch or new operating system to fix this issue, or an app to use with iPad Air

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
 Cheers, Tom

I have just bought the iPad Air but when I try accessing my fotos from my iCloud account, I only get this years fotos whereas in my old iPad I can access the last three years of fotos. I've tried syncing to the computer but it didn't help

I have just bought the iPad Air but cannot access the roots I have on my iCloud account. They do appear on my old ipad 2, any ideas how I can access them please

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

Greetings, everyone. I just bought an iPad Air and after setting it up, received the following email, which looks scammish to me.

Somehow I didn't finish my question. It was: Greetings, everyone. I just bought an iPad Air and after setting it up, received the following email, which looks scammish to me.(Partially reproduced below.) Or is it legitimate?
"You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you."

This is genuine if you have submitted Rescue email address (tap to enlarge)

HT201441 hi i bought a ipad mini second hand and trying to set it up i cant get in contact with the last owner to reset the icloud address

hi i bought a ipad mini second hand and trying to set it up i cant get in contact with the last owner to reset the icloud address

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

I just bought an ipad air but I already forgot my passcode. How do I unlock my device? Tried many wrong pass code.

I just bought an ipad air but I forgot my pass code. How do I unlock the device with many wrong attempted passcode.

I concur. You were sold a used/demo model that is essentially useless since it is already associated with an AppleID. Take back for a full refund OR a new sealed-in-box replacement.

I just bought my iPad air and I would like to know how to get the App Store on it

I just bought my iPad air and I would like to know how to get the App Store on it?

It is included.

HT1212 i just bought an ipad air ... what's the default 4 digit code to unlock the ipad? i never set one on this device since it's brand new

i just bought an ipad air ... what's the default 4 digit code to unlock the ipad? i had not had a chance to reset it yet

There's no default 4 digit code.
You need to force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

HT4623 I have just bought an IPad air wi-fi. Is it possible to update it to cellular?

I have just bought an IPad air wi-fi. Can it be converted to cellular?

Get a Mi-Fi
http://en.wikipedia.org/wiki/MiFi

I have just bought new iPad Air and cannot get it to start.

I have just bought new iPad Air and cannot get it to start. Am I doing something wrong or could there be a fault in the new iPad?

OK - Item turned out to be faulty and was returned to seller for replacement. No futher follow-up required.

Just bought an ipad air second hand that is tied to another apple id and password. can't contact previous owner to delete it from their cloud. any way around this?

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