Just bought an ipad mini. It recognizes my internet connection but doesn't connect. It shows a lock. How do I get to where I enter the password for my connection?

Just bought an ipad mini. Trying to set up internet connection. It recognizes my connection but will not load. There is a padlock shown. How do I get to where I need to enter the password for my connection?

On your router/modem, there will be a Wi-Fi password. If you enter that into your iPad for your connection, then your iPad will have permission to connect to that access point and then you will be able to use your internet.

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I have just bought an ipad mini with ret.display, I wish to link up my Mac Book Pro (10.6.8 system) to iCloud. In system preferences there is no iCloud icon to select. How do I get my MacBook updated to accept iCloud.

I have just bought an ipad mini with ret.display, I wish to link up my MacBook Pro to icloud with my ipad, but my MacBook doesnt have an icloud icon in system preferences. How do I upgrade my MacBook to accept iCloud link.

See -> Mavericks System Requirements.
Most of us are running Mavericks with no problems - others seem to be having various problems (if you check out the Mavericks forum). But I would recommend that you have a current backup whichever way you go.
Clinton

HT1695 Hi. I just bought new Ipad Mini. I don't have network to connect to. Its my first owning one i don't know how to set it up. Help...

Hi. I just bought new Ipad Mini. I don't have network to connect to. Its my first owning one i don't know how to set it up. Help...

FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

Just bought an ipad mini I have synced it with my itunes but when I go to play my music it just flashes threw all the songs or albums or artists like it is on super fast shuffle until it finds a song it would like to play. need help please

Just bought an ipad mini I have synced it with my itunes but when I go to play my music it just flashes threw all the songs or albums or artists like it is on super fast shuffle until it finds a song it would like to play. need help please

Since you are a new iPad user .....
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download an iPad User Guide to the iPad from the iTunes store.
 Cheers, Tom

I have just bought an iPad mini and to transfer my contacts,music etc via iTunes on my PC, the PC crashes - is this because of the different operating systems?

Can anyone please help

Hi Pa23from Argyllshire,
This error: I have just bought an iPad mini and to transfer my contacts, music etc via iTunes on my PC, the PC crashes should not occur.
The best guess is this crash is caused due to an issue with the PC.
Make sure your iPad is updated to the latest operating system: iOS 7.0.4 and make sure iTunes is updated to iTunes 11.
iTunes 11 is optimised for iOS 7, so if you have an iOS 7 device and non iTunes 11 computer, life would be hard.
Try to update iTunes to 11.1.3 from: http://www.apple.com/itunes/download/
Even try uninstalling iTunes and then re-installing. iTunes will not lose any of your iTunes songs when your un-install it as iTunes stores every media item in a folder found in (or around): C:\Users\NAME\Music\iTunes
Obviously iTunes and iDevices work best using Mac iTunes however; iTunes 11 and iOS 7 iPad Mini should work fine.
In summary possible solutions:
1.       Update iPad Mini to iOS 7 or better (iOS 7.0.4)
2.       Update iTunes to iTunes 11.1.3
3.       Restart both PC and iPad
4.       Uninstall iTunes from PC
Many Thanks, Happy New Year and I look forward to hearing from you regarding this crash!
iBenjamin Crowley

HT1222 Just bought a ipad mini with retina. On my settings page its showing ios7.0.4 software update. "Estimating time remainin..." but doesn't seem to complete update. This message has been showing since last evening. How can I end or complete this opera

I just bought an ipad mini with retina display. On my settings page it shows an update occurring for ios.7.0.4 with the message "Estimating time remaining..."
This update and message appeared last evening but doesn't seem to complete. It also says "downloading", but nothing is happening.
How can I complete the download or eliminate it?

If it's slow on startup it would be extensions loading or LaunchDaemons starting up.
You should have a look in:
/Library/LaunchDaemons
/Library/Extensions
You can count out anything in your home folder and it shouldn't put anything in /System as that's reserved for Apple.

I just bought an iPad mini. Some of the photos were downloaded from my iPhone but not all. Why?

I just bought an iPad mini. Some of the photos from my iPhone downloaded to my new device but not all. Why?

Photo stream photos only remain in iCloud for 30 days, giving your devices enough time to download them. When you enabled photo stream on your iPad mini, you only downloaded photos from the last 30 days, as older photos are no longer in iCloud. To stream older photos to your iPad, add them to a shared stream on your phone (http://help.apple.com/icloud/#/mmc0cd7e99). Then you can save them to the camera roll on your iPad mini and delete the shared stream.

I just bought an iPad mini and installed Facebook. NOT working. Only messages, but sporadically. Anyone know what's the deal?

I just bought an iPad mini and installed Facebook. NOT working. Only messages, but sporadically. Anyone know what's the deal?

Weird... Turned the iPad off and back on, while waiting on the line to be connected to an apple support specialist, now it works.

Just bought an iPad mini. Can I register it separately than my original iPad so it doesn't automatically copy everything?

I Just bought an iPad mini. Can I register it separately from my original iPad so it doesn't automatically copy everything from my regular iPad?

Hi singa2013,
If you want to use multiple iPads with a single computer using different content on each iPad, you may want to look at the content of this article to see how to do it -
How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/HT1495
Thanks for using Apple Support Communities.
Best,
Brett L

HT201302 I have just bought an iPad mini and would like to transfer photos from my iPhone to the iPad how do I do this please?

I have just bought an iPad mini and would like to transfer photos from my iPhone to the iPad how do I do this please?

How to Transfer Photos from an iPad to a Computer
http://www.wikihow.com/Transfer-Photos-from-an-iPad-to-a-Computer
Importing Personal Photos and videos from your iOS device to your computer.
http://support.apple.com/kb/HT4083
Copy Photos (& Videos) Between iOS Devices
http://tinyurl.com/cnz95bc
FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

HT1665 do you replace the cord/cable of the charger? I just bought my iPad mini with retina last December.

do you replace the cord/cable of the charger? I just bought my iPad mini with retina last December.

You only replace it if it's not working.

I have just bought an iPad mini and can't seem to transfer one of my apps of my iPhone 5. How do I do this?

I have just bought an iPad mini and can't seem to transfer one of my apps of my iPhone 5. How do I do this?

first time you connect it to the computer you sync the iphone with it should ask if you want to setup the ipad as a new device or restore it with a backup of another ios device
if you say yes the content of tne iphone will be put on the ipad
if you later one wish to do the same thing one can restore it by navigating to the ipad in itunes on the computer and choose to restore it there to the backup of the iphone
if you don't want to restore then you can just mark the apps in itunes you wish to sync to the ipad
if you don't sync with a computer then you can't be charged for an app more then once it's tied to your appleID and any attempt to buy it again will result in a free download
one can also access apps tied to the ios device under purchasees in the app store app

We've just bought 2 iPads and seen our home internet usage nearly treble! (But our browsing habits haven't changed) Coincidence or unrelated? Any help gratefully received

We've just bought 2 iPads and seen our home internet usage nearly treble! (But our browsing habits haven't changed) Coincidence or unrelated? Any help gratefully received

"Our browsing habits haven't changed" - with all due respect, unless you have kept a diary or other record of specific internet activity, you have no way of knowing that. And you make no mention of what was used prior to the iPads to do this, so it would be difficult to make any kind of comparison.
Not only the browsers, but any number of apps on the iPads also access the internet.
You might want to check location services, and potentially turn it off for any apps that really don't need it. Likewise check you mail set up and reduce reliance on Push (I have mine set to strictly manual, but more to reduce interruptions than reducing internet usage)

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

HT1349 why when i start the new ipad, it shows " Enter the password for the CalDAV account "Yahoo!"?

when I start my new ipad, it shows " Enter the password for the CalDAV account "Yahoo!"? so, i need to tap the cancel button 2 times. after that, i can use my new ipad. I just bought the new ipad 21.05.2012. yesterday, worst to worst, i cannot used my new ipad because after i tap the button cancel 2 times, the new i pad just hanging there with the box Enter the password for the CalDAV account "Yahoo!". It doesn't moved and I hate it so much.

Most likely your yahoo password setup in your mail account is wrong. When you wake your ipad it checks for mail right away(even though it has when it sleeps). Your password or something with your Yahoo mail is wrong.
Assuming caldav is your yahoo name. If its not a yahoo email, you have email setup wrong. Its your email.

Just bought an ipad mini. It recognizes my internet connection but doesn't connect. It shows a lock. How do I get to where I enter the password for my connection?

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