JUST BOUGHT AN IPOD MINI - TROUBLE LOADING SOFTWARE

I JUST GOT AN IPOD MINI AND I AM TRYING TO INSTALL THE SOFTWARE FOR PC - IT HAS BEEN RESETING THE IPOD FOR HOURS NOW. THERE ARE NO ERROR MESSAGES BUT I NEED TO KNOW IF THIS IS NORMAL.

Maria,
First of all, turn off the caps lock. Posting in caps is considered shouting, and is also more difficult to read.
Formatting the iPod shouldn’t take any longer than a few minutes.
Try this instead of using the supplied installation CD.
Download the iPod Updater, install this to your computer, restart the computer, run the Updater, then connect your iPod when prompted, then follow the set up procedure.
If it gets stuck, try clicking on the little x in the top corner, which might take you to the next stage in the process.
If this doesn’t work, shut down the computer, disconnect the iPod, restart the computer, run the updater again, and connect the iPod when prompted.

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    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
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