Just bought Creative Cloud. Not set yet
After a 30-day trial, I bought the one-year. Need to know how to manage downloads, etc... so I can finish editing my documentary. Late night people please help?
Hi Starvin,
After you purchase your membership, your desktop product trial will automatically be licensed upon relaunch.
For more info please refer to http://www.adobe.com/in/products/creativecloud/faq.html
Thanks!
Eshant
Similar Messages
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How to get plugin file for After Effects CC 2014 (just bought creative cloud)
I just bought Creative Cloud, installed it, and then went to the Adobe site to install After Effects, since I couldn't find a way to do this on the CC menu. I have Mac OSx. I downloaded the After Effects CC 2014 app and it installed it onto my desktop. So when I go to applications>adobe there is no After Effects file and no plugins. And in the menu within After Effects there is no listing of the Effects & presets. I tried searching various things like "curves" and nothing showed up except for "contents"......any idea on how to solve this?
If you are telling us that you could not find After Effects in the Creative Cloud app then your system does not meet the minimum system requirements. If you somehow found a disk image and managed to run it and it gave you the option to choose Desktop when installing then you probably don't have a light copy of CC 2014, because it should only be installed using the CC app. Mac OSx tells us nothing. You could be on Lion, or Leopard, or Mountain Lion or even something else.
Tell us more about your system, show us what you get when and if you get AE to launch (sounds like you're looking inside the disk image for an app and it's not there), and give us the exact steps or error messages that you are seeing when you try and launch AE. BTW, plug-ins are only accessible from inside the timeline or the comp window when the App is running. -
i just bought creative cloud. MY MAC IS 10.6.8. What should i be at to run the programs and how do I update my laptop. It ran the trial of CS6 fine
Cicleonepro you will want to utilize a Mac computer capable or running Mac OS 10.7 or later. You can find the system requirements for the Creative Cloud at System requirements | Creative Cloud. While older software titles are currently included with a membership to maximize your value I would recommend utilizing a computer which meets and exceeds the system requirements for the Adobe Creative software titles you wish to run.
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I just bought creative cloud, however premiere still says Trial Expired.
I used the premiere trial until it ended and then bought creative cloud. Premiere still says trial expired and I have tried logging in and out and I made sure all my information is correct on my account.
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
How do I simply start Ps? Just bought creative cloud.
Bought and paid for CC. Did email confirmation. DL went fine. Toshiba i7 with windows 8.1. Would have thought a simple icon "Ps" on either metro apps or traditional view so I can do some work would be fine. No metro icon and the traditional view icon only goes to more marketing stuff. How dows one just start Ps and do some work without yards of marketing stuff.?
Thanks Abhijit;
I have done that. While I have neither Creative Cloud nor Ps in my metro interface I do have CC in my traditional desktop as a shortcut. I have a CC account, and my credit card has been charged. Assuming that something went wrong I use Windows 8.1 uninstaller 3 times to remove Adobe PS CC and reloaded. Right now if I go to programs in Windows 8.1 Adobe Creative Cloud (305mb) and Adobe Photo Shop (2.84gb) both show up as programs.
The creative cloud workscreen shows I have 1 app - Ps and it is up to date.
So everything seems in order except that I cannot launch or use Ps. I have been at this for 5 hours. Honestly if I can't load a program, get an icon , launch it a use it I may need to shop another photo utility.
Thanks for your help.
Bill -
please help
Error Code 1: "Failed to install" | Creative Cloud Desktop : https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
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I just bought Creative Cloud Photography Plan and it doesn't work?
So I just bought the CC photography plan and when I click the download now button it re-directs to a failed to open page.... Why?
We can't know. We know nothing about your system, your browser, your Internet configuration and so on. Something on your end is blocking stuff and causing this.
Mylenium -
I just bought creative cloud and can't download Ps
Can someone help me understand how to get photoshop on my computer. I purchased The creative cloud as a student and it says it comes with Lightroom and Photoshop but when I try to download Photoshop it only lets me try it.
>download Photoshop it only lets me try it
Log out of your paid Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Just bought creative cloud. Says
Lightroom uploaded fine. Says Photoshop uploaded except an update failed, #219. What is that?
Navigate to C: Program Files> Adobe > Adobe Photoshop cc 2014.
Open Adobe Photoshop cc 2014. and locate Photoshop launch icon and double click on it.
Once the Photoshop cc 2014 app is launched , click on Help menu and select "Updates" option.
Then try to update the same.
Let me know if you face any issue/ -
I bought creative cloud just now and have only the option of "TRY" and not "Install"-why?
i bought creative cloud just now and have only the option of "TRY" and not "Install"for photoshop, after effects and Illustrator -why?
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I have just joined creative cloud just for Photoshop but it will not download?
I have just joined creative cloud just for Photoshop but it will not download?
We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium -
I bought creative cloud last night do not have a serial number where is it ?
I bought creative cloud last night, I started to download it, the it asked me for a serial number that I never received. i checked everywhere to get it without success.
Where is it ?The CC does not needs any serial number, it is based on Adobe ID.
In case you are being asked for serial number then you can refer to.
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree -
I have bought creative cloud subscription but it will not download app onto y desktop
i have bought creative cloud subscription but it will not download app onto my desktop.
Can anyone help me?We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium -
I just purchased creative cloud, but my operating system does not support download. How can this be updated?
Swelte82 what operating system are you using? You will need to meet the minimum system requirements in order to install. You can find the system requirements at System requirements | Creative Cloud.
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I bought Creative cloud but it's not complete?
I bought creative cloud on my school website and I got a code for it. I filled everything in but I got every program I only have Bridge CC, Edge code cc, edge inspect cc, edge reflow cc, exchange panel, extendscript toolkit cc, extension manager cc, gaming sdk 1.3, scout cc & touch app plugins. And they were saying on the website that should have got all of those:
Adobe Acrobat Pro XI
Adobe After Effects CC en CS6
Adobe Audition CC en CS6
Adobe Behance
Adobe Bridge CC
Adobe Dreamweaver CC en CS6
Adobe Edge Animate CC
Adobe Edge Code CC (preview)
Adobe Edge Reflow CC (preview)
Adobe Encore
Adobe Extension Manager CC
Adobe ExtendScript Toolkit
Adobe Fireworks
Adobe Flash Builder Premium Edition
Adobe Flash Professional CC en CS6
Adobe Gaming SDK
Adobe Illustrator CC en CS6
Adobe InCopy CC en CS6
Adobe InDesign CC en CS6
Adobe Media Encoder CC
Adobe Muse CC
Adobe Photoshop CC en CS6
Adobe Photoshop Lightroom 4 of 5
Adobe Prelude CC en CS6
Adobe Premiere Pro CC en CS6
Adobe Scout CC
Adobe SpeedGrade CC en CS6
Can somebody help me what I can do about this?Without proper system information and other technical details nobody can tell you anything.
Mylenium
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