Just bought CS4 Design Premium

I was hoping that I might make a friend and/or mentor to discuss CS4 Design without having to need an actual problem, more an over the back fence type of conversation. I just bought the CS4 and a new computer with the specs to handle the software. All my stuff was very old. I have never worked with Dreamweaver before, my old program was GoLive. I am experienced in PhotoShop, again an older version. I have a passing familiarity with an older version of Illustrator. Also, I have never worked with InDesign, my program was Quark Express. Total newbie to flash. I am mostly self taught, having had only 1 semester HTML back in, oh boy, 1994. I maintained the web site for a newspaper, but my main job was creating ads, brochures, and other hard copy for the newspaper. In 2003, I became a medical transcriptionist, which enabled me to work from home. My main interest at this time is learning Dreamweaver. I have 4 webs published and actually got paid for 2 of them. LOL Anyway, I am bookmarking this site for future reference and again, looking for a knowledgeable mentor and/or friend. On IM I am vk_1955. Just say the magic word Dreamweaver. LOL
Val

Hi
First, welcome (back?), to web/general design.
Many people that answer questions on these forums are generally working (web), designers/developers and probably will not be available to offer personal help/mentoring, (paid help/mentoring services, may be an option for some!!).
But to get you started on the path to using and learning the products you mention, you could try the tutorials and videos offered in these two sections of the adobe web site.
http://www.adobe.com/devnet/
http://tv.adobe.com/#
PZ

Similar Messages

Please Help Me -- CS4 Design Premium and CS4 Production Premium on Same Machine

We are a non-profit organization that gets donated software at a great price but you're limited to what's available. We bought the CS4 Design Premium Suite last year (CDs). I called the Adobe sales department to find out if I could run CS4 Design Premium on the same machine. They told me that I could. So I bought CS4 Design Premium as a download. It took a tremendous amount of time just to download the package, and once installed Premiere Pro would not run properly. I called tech support and spent 9+ hours on the phone and no resolution. They had me doing everything -- uninstalled both packages six times. They kept telling me I didn't have enough RAM (and I knew that was wrong because I have been editing using AVID before deciding to go with Adobe -- and I had the CS3 Adobe Premiere Pro, Soundbooth and Encore running on my E drive with no problem before I went ahead and bought CS4 Production Premium).
I took my computer back to the company that built it and they suggested that I replace my graphics card and sure enough, Premiere Pro worked fine. Everything seemed to work fine in both packages except Adobe Acrobat. When I opened a pdf file, Acrobat asked for a serial number, but wouldn't accept my Design Premium serial number. I called tech support thinking they would give me a different serial number for Acrobat or something simple. Needless to say after 3 hours, and uninstalling the software again, they told me I couldn't run two CS4 suites on the same computer. Then a supervisor told me I could run both suites, but I would need to run a cleanup program, uninstall both of my suites and start again!
All software in CS4 Design Premium installs except Acrobat. It is grayed out on the install screen as if it's already installed, and when I try to open a pdf file, the installer pops up, installs Acrobat, and asks for a serial number. When I enter the serial number, it gives me a red "x".
SOMEBODY PLEASE HELP ME!
I don't know where to turn now ... is there anybody in the United States that I can get help from?
Can Adobe deactivate my CS4 Design Premium and Production Premium and send me the Master Collection CS4?
Please help me if you can!

This is a user to user forum that is not monitored officially by either Adobe Technical Support or Adobe Customer Support. The issue you raise with regards to trading two copies of a suite for one of another is nothing that anyone here can assist you with.
Please contact Adobe Customer Support directly by phone. They are the only ones who can assist you with this.
- Dov

CS4 design premium student licensing, surface pro 2

back in 2009 i bought cs4 design premium package(windows) for school. two years later my computer was badly damaged and was wiped clean of all software and never used again. i now have bought the surface pro 2 and was planning on dowloading my cs4 for work on the go, but i have a few questions.
below are a few questions with added detail that i would need answering if i am to proceed any farther.
will i be able to download my cs4 design premium onto my surface pro 2 through an online download if i purchased the disc version back in 2009, or do i need a cd to usb device to dowload the software?
- only downloaded the software once on my old computer before it was damaged.
I lost the coupon/serial code, is their a way for me to find it again or redeem it.
- cs4 was downloaded onto my old windows computer, but the computer was badly damaged and the hardrive was wiped clean.
- before the hardrive was wiped my brother made a backup (would i be able to retrieve the code if l search through the backup?)
- when i first registered cs4 i gave a lot of personal/contact information, would this help me redeem my code?
- purchased cs4 at my schools book store. (don't see this being a problem, but thought i should add just incase)
- still have all the disc's and cd case, just lost the little piece of paper with the code.
will i be able to upgrade my cs4 to a more up to date software like cs5 or cs6 without the code?
i would really appreciate any help anyone can offer; thank you for your time.

No serial, no install, no updates. It's as easy as that. And forget about trying to retrieve your serial number from a backup - that's just not how it works. It's genuine cryptography and you probably missed the critical parts, anyway. For anything beyond that, you realyl have to call support. Yes, there is a chance they may have your details because with S&T editions registration is mandatory to obtain a serial and they should be listed on your Adobe account already. Otherwise just ask them and be persistent.
Mylenium

CS4 Design Premium Student Edition will not even begin the installation process

Help!
I have bought CS4 Design Premium Student Edition, I received the serial number okay, tried the installation process but stupidly hadn't quit a programme fisrt. I tried the process again but the SetUp window says 'Loading SetUp' and I get an 'Installer Alert' window pop up with nothing in it. I can't quit the Installer and have to Force Quit.
I've tried the CS4 Clean Script and it finds nothing to remove. Having spoken to Tech Support I tried CS3 Clean Script and it removed certain items, but the CS4 disc still won't work.
I have Photoshop 7 installed, would that be interfering?
What else can I remove before re-trying the installation of CS4?

I have tried shutting down and restarting and just a simple restart.
The guy from tech support didn't tell me to do that when I was trying the clean script stuff the other day but I've tried it sonce and there's still no joy.
Does it sound like I've got something preventing the installation process from starting if I get a blank 'Installer Alert' window appear?
Calling Adobe Support is such a pain. No answer for hours....

CS4 Design Premium - Photoshop Isn't Working!?

Just installed CS4 Design Premium, and everything seems to be working fine except for Photoshop. When I go to my applications folder (I'm on a mac), it isn't there. I had a trial version months ago, and thought I got rid of it, but I've realized that isn't the case. If I uninstall now, do I just put in the Design Premium discs and run them again.. or is it more complicated than that?
I'd just go ahead and try it now, but I just paid a lot of money, and don't want to lose the other programs that are working properly.
I've been waiting for someone to answer the phone at customer support for almost an hour now and I don't think I'm going to be getting anywhere with that.
Any help would be much appreciated!
Thanks,
Sara

I think I just threw it in the trash. It was a while ago, so I'm not 100% sure. When I searched "photoshop" on my hard drive, I found the photoshop uninstaller... and my best guess is that if I run that to get rid of it, and then re-run the new software I should be fine.. but I don't want to do anything until I'm sure it will work.

More on CS4 Design Premium updater

I just installed CS4 Design Premium on my early 2008 Mac Pro with 2GB RAM & plenty of hard drive space. At the end of the installation, I ran Adobe Updater 6.2.0.1474 (created Ot 21, 2008) that was installed along with the rest of the Design Premium Suite. It seemed like nothing was updated by it, but I couldn't be sure. I went to the Adobe website and searched "Updater" and downloaded an "Update Manager" that the site offered as the only result of my search. This downloaded file installed an "Adobe Updater" that was created in 2008! I didn't attempt to run it since it didn't appear to be current.
I saw a bulletin today, 31 July 2009, in MacFixit that produced a link to an Adobe website page that is dated today! That page showed links to individual updates for Acrobat, Adobe Air and Flash. Without MacFixit, I would never have know it existed.
My experience today with Adobe's updating service is bewildering. Cumbersome is too kind a word for it. It would seem that the mere presence of an app named Updater would do exactly that--update the entire CS4 Design suite. Is that really the purpose of this app? Does it work? What is the latest incarnation of the Updater?
I see where some folks have mentioned on the forum that they habitually update manually. Why? Are you confirming my suspicion that the CS4 Updater isn't to be trusted?
Sorry for all the questions, but I'm new to this suite-wide updating game and I need guidance from more experienced folks. Please advise this updating noobie on the most reliable way to update this magnificent suite of applications. Thanks.

John Boyden wrote:
Do you mind stating your reasons for manual updating?
I've always done it that way, and Adobe's updaters suck.

Adobe CS4 Design Premium Compatability

Hello,
My daughter is required to use Adobe CS4 Design Premium by her School. I will have to buy a new laptop for this purpose. In this regard, I have few queries:
Most laptops come with Windows Vista Home Premium (64-bit) OS. Since the Adobe website states that this program is certified for 32-bit, I am not sure whether CS4 could perform perfectly on Vista 64-bit platform?
If the answer to the above is yes, then I intend to purchase a laptop with specs of Intel Duo 2 Core T6500 (2.1 Ghz 800 FSB 2MB Cache), 4GB RAM DDR2 800 MHz, display 1280 x 800, and 250GB 5400 rpm hard drive. Is this hardware sufficient to run CS4?
I am a layman as far as technology is concerned. I called up Adobe technical support 2 times: first time they said it wont work and second time they said it will work!!. I am totally confused. Since this means a significant investment to me, I request help and guidance from anyone on this subject.
Thanks,
AlokSaap

As you realize, the sky is the limit in terms of how you can configure a system. You could literally spend $10,000 on a new production PC but that certainly would not necessarily buy you any advantage unless you had particular needs that could take advantage of the extra juice that such a pricey configuration provides.
The problem with your request is that it doesn't say really what the typical user of these 2 to 3 new production PCs will actually be doing. For example, are they doing simple web page design in Dreamweaver with occasional entry into Photoshop to edit low resolution images for web display? Or are they jack-of-all-trade designers with windows open in InDesign, Photoshop, and Illustrator simultaneously dealing with graphically very complex and large files? Dedicated to graphics work or are there half a dozen browser windows plus Outlook (or some other e-mail client) open simultaneously?
Personally, I tend to “over-configure” on the basis that if I buy high quality systems not quite at the bleeding edge, but closer to the leading edge, I'll have a system that has a useful lifetime of at least four to five years although Adobe does “allow” its engineering employees' systems to be replaced every three years. I am currently running on a Dell Precision 5400 workstation (current model is 5500) with dual Xeon Quad Core 3ghz processors, 8GB of memory, two 15000rpm SAS (serially attached SCSI) 300GB disk drives, a DVD+/-R burner, gigabit Ethernet, Bluetooth, and an nVidia Quadro FX 1700 video card driving a Dell 3007WP 30" monitor (2560x1600pixels). I have a very pedestrian Dell keyboard, but a Microsoft 8000 Bluetooth mouse. I do run quite a bit of stuff on this system using it as the hub in my office for running backups of other systems (to a bunch of IEEE1394-attached external drives), running InDesign, Illustrator, and Photoshop often in parallel, running tests against a development copy of the Adobe PDF Print Engine running on my system, as well as having e-mail and browsers open at all time. This system is running Vista Ultimate SP2 64-bit. This is really overkill for most users.
What you can get away for your users with of course depends on the tasks they will be running per my questions in the second paragraph above. Without those answers, some generalities:
(1)     Unless you are doing heavy video work, you really don't need more than one processor. A single processor at approximately 2.5 ghz or better with either 2 or 4 cores will do fine in most cases.
(2)     Memory is relatively cheap and will enhance performance more than almost any other resource you can buy today. In conjunction with that, go for either Vista 64-bit or Windows 7 64-bit (stay away from XP 64-bit like the plague). Why? Even though only Photoshop currently has a 64-bit version that can take advantage of 64-bit processing on its own, the 64-bit OS supports more than 3GB of memory and as such allowing larger amounts of real memory, you avoid the tremendous amount of disk thrashing that goes on as part of virtual memory paging operations when a whole bunch of applications running concurrently are competing for a small amount of real memory. I personally recommend 8 GB of memory in conjunction with Windows 64-bit as a minimum, even on new notebook systems!
(3)     Disk performance is also key, especially if you are dealing with large data files. As such, 10000rpm Serial ATA or 15000rpm SAS (serially attached SCSI) drives make a tremendous, noticeable difference in performance. However, high performance disks are quite pricey, especially the SAS ones since it is now a limited, specialty market. (For new notebook systems, avoid anything other than 7200rpm drives - the difference in cost for a 5400 versus a 7200rpm drive is quite small now. I just bought a new 500GB 7200rpm drive to update my notebook system - the cost of the drive was less than $150.)
(4)     You don't need a smoking video card (those things that cost upwards of $500 to $1000) to support the Adobe Creative Suite unless you are doing extensive video work or playing high performance video games in your spare time. Typically, a mid-range video card that supports very high resolution (such as 2560x1600) will be fine. What you don't want, either on a desktop system or a notebook computer, is an “integrated display adapter” that shares memory with the CPU. Typically, such video support appears on low end desktop and/or notebook computers - avoid like the plague!
(5)     For desktop systems, I'm partial to large, high resolution monitors even though my vision is quite good. I'm dealing with graphic arts and I need/want both high resolution and real estate. Although these 30" 2560x1600 monitors are relatively expensive, with reasonable care, they can last for years. I have one such monitor that is now in its fifth year with no degradation of quality. Cost per day is very low to keep your eyes from going crazy and to make your work more efficient. Once you use one these babies, you can't go back!
(6)     No preference on motherboards. That decision is generally made for you if you order a system from a major vendor. I personally am not into build-it-yourself systems. Not that I can't build those, but quite frankly, my own time is worth something and my biggest problem is having enough time to do everything I want. I get no particular pleasure in DIY computer building.
More if you give me more specifics about the usage profiles for the systems you will need to purchase.
          - Dov

I downloaded CS4 Design Premium and asks for me to Insert Disk 1, but there is no Disk 1... HELP!

I had bought Adobe Design Premium CS4 and the disk was destroyed, so I found the download on Adobe and downloaded it. Then, instead of just executing the file I downloaded, I extracted it and burned it to DVD. When I ran the setup and selected what I wanted to install and it says, "Please insert Adobe CS4 Design Premium disk 1 into drive G:\ to continue installation."
I have a valid serial number because I logged into My Adobe and got it from my account.
Do I just need to name the DVD a certain name for it to work or do I need to download the file again and just run it from the massive file I download?

I just found the 2 original files I downloaded and ran the self-extracting app and it extracted everything to Adobe CS4\Design Premium\Adobe CS4 and when I ran Setup.exe, it worked fine. :-{)
Thanks for everyone's time in reading this post and thanks kglad, but I figured it out on my own.

Is there a way i can install one licensed adobe cs4 design premium in both my desktop and lap top?

I just bought a macbook pro and would like to install adobe cs4 design premium on it, but I also like to keep it install on my desk top. Is there a way i can install one licensed application on both computers? Thanks for your help.

Read the license agreement . There will be a lot of impenetrable legalese gobbledygook in it, no doubt, but I bet it will be crystal clear on the subject of how many computers the software can be installed and activated on at once.
My money is on one.

Parallel installation of cs4 design premium and cs5 production ?

Hallo
I bought 1 year ago the cs4 design premium suite.
Now I would like to buy the cs5 production suite because I need aftereffect and premiere. Is it possible to install programmes from both cs4 and cs5 suites on one windows System without problems? I use still win vista, but I would like to update to win 7. So perhaps the problems are different depending on the os?
So I would like to install:
from cs5 production:
aftereffect cs5
premiere cs5
photoshop cs5
flash catalyst / professional cs5
bridge cs5
illustrator cs5
onlocation cs5
soundbooth cs5
encore cs5
bridge cs5
and combine it with:
indesign cs4
dreamweaver cs4
fireworks cs4
Would it function at all or not? Would that cause conflicts in special situations? Are the different adbobe programmes able to load updates, when there are cs5 and cs4 programmes on one win system together?
Would there be a problem in for example working with the flash cs5 together with dreamweaver/fireworks cs4?

What you want to do should be no problem. Just be aware that PP and AE are 64 bit only.
Bob

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

Acrobat 9 wants licence - CS4 Design Premium license doesn't work?

I have CS4 Design Premium that I upgraded from CS3 Design Premium. It has been installed and all programs working for quite some time.
Recently I uninstalled CS3 and CS4 wanted the license re-entered. I found my CS4 box and entered that license number in, but it also wanted the CS3 number as the elegible upgrade. I couldn't find it.
Photoshop, Dreamweaver, Illustrator, Acrobat all of them kept asking for the license, so kept clicking past the dialog that said, I only had "x" days left. When it got to "0" days, I had to dig through the back room until I finally found CS3.
That made the entire suite work except for Acrobat. Acrobat seems to have a different activation than the rest of the suite, but it won't take my CS4 number.
What can I do??
Kirk

1 - this is for CS3 but may help
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401528&sliceId=1
2 - Adobe license problems http://www.adobe.com/support/contact/licensing.html
3 - Contact Adobe, this is just a USER forum
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623

Unable to open Adobe Acrobat Pro after CS4 Design Premium install

I recently purchased Adobe CS4 Design Premium. I attempted to install it Sunday, and it completed with an indication of success. I then tried to open all my applications to make sure everything went well, and Acrobat keeps coming up with the following error: "You can't open the application Adobe Acrobat Pro because it may be damaged or incomplete." I tried to remove it with the uninstaller, and it does not see it. I have tried to install it multiple times. I even swapped out the DVD drive to see if it was having problems reading the disc, but nothing has helped. I even tried to delete it entirely. I currently have a web case open, but they state that can take up to 3 days to be answered. I tried to call technical support, but gave up after an hour on hold. I suspect a bad disc, but I really don't want to have to wait a week or more to get the issue resolved through sending endless emails back and forth with a web case. I was hoping someone would have a good answer to my problem that would not require that. I am trying to install it on a fairly plain OS 10.6.2 system. It is a 2009 Mac Pro Quad with 6GB of RAM. As stated, so far none of the other applications are giving me any issue. It has just been Acrobat Pro.
Thanks.

I ended up finding the probable solution to this problem. I downloaded the trial version of CS4 Design Premium. Seeing that I had already installed CS4, it asked what application I wanted to reinstall. I reinstalled Acrobat. When I opened it the first time, it told me that the licensing server could not be reached. I opened Photoshop, then it again. It has worked fine since then. I have updated it to 9.3.1, so it should be good from here on out.

CS4 Design Premium is falsely (I think) claiming I have activated twice already

I'm wondering how I rectify this situation. I don't remember activating my recently purchased brand new full license of CS4 Design Premium more than once already. I have it activated on my desktop, and now I'm trying to activate on my laptop (machine #2) and it wont let me. I had previously installed the software on one other computer but let it run in the 30 day trial mode while I was prepping my new laptop. I don't remember activating this machine, and I have since uninstalled from it. Now when I go to install on my laptop the serial number is accepted but photoshop keeps saying "Excuse the interruption but.." the serial number has already been used to activate on other machines. I have only activated on one other computer. So I have no other computer to deactivate from.
I tried calling the adobe support line and the guy on the phone said he was sorry to inform me that the activation server was currently down and that it could be down for TWO WEEKS. Then he gave me an Adobe phone number to call that was located in the philippines (note this was not a toll free number). What am I supposed to do with this. I'm just hoping someone at Adobe can clear this up for me. I'd be happy if someone could just deactivate whatever two computers it is supposedly activated on already so that I can just run the activation again and hopefully get it to work. Do I need to call the Philippines?!?
Is the Activation server actually currently down?!?
Any help would be appreciated.
-Randy Drisgill

Terrible support from Adobe on such a matter is inexcusable. Two weeks? That's pretty stupid, especially if you happen to be a professional design artist and need this software to make money. The reason it's doing this is because the software is always phoning home when it's connected to the Internet. Even if you've already activated, it still does this for no reason. Provided you have a valid key, all you need to do is edit the HOSTS file on your respective operating system to block activate.adobe.com by redirecting it to 127.0.0.1 (Google specific info about doing this). This will prevent the software from attempting to contact the offline activation servers and should, in theory, allow you to use your software again. It may take a few minutes to take effect.

Possible or not upgrade PC version CS4 Design Premium to Apple Mac version

I have a big problem. Last year I bought a CS4 Design Premium package for the PC. However, I am switching systems to Apple (iMac) in a month and my CS4 for the PC won't work on an Apple Mac system. Buying new photoshop, Illustrator and Indesign is more expensive than I can afford. Is there a way to change or upgrade from PC to Mac? I hope anyone can help me.
Kind regards
Marjolein

Yes its called a Cross-Grade. You need to call Sales dept at Adobe There may or may not be some fee involved. Most software companies allow it. You may be asked to Destroy your PC Disk. Or
You and buy Parallels for your new Mac then install windows on the Parallels Partition (if you already have a Separate Windows install DVD). To get up and running if you don't have a packaged version (not OEM) of windows would be buy buy the cross Grade. If you have a Packaged version of Office laying around then buying Parallels for the Mac would be cheaper.

Just bought CS4 Design Premium

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