Just bought iph 6 and now the phone is lock up and dont allow to restore! What a disappoint!
Just bought iph 6 and now the phone is lock up and dont allow to restore! What a disappoint!
Try this support article > iOS: Unable to update or restore
Similar Messages
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i tried to update my phone and it ended up going into recovery mode. now my phone is locked bc i dont remember my old apple ID security questions, nor does the email exsist anymore. is there anyway i can unlock my phone myself or do i have to go to apple???? ANYONE SUGGESTIONS PLEASE!!
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I have multiple apple ids was backing up everything to iCloud from iPhone 5. I just bought iPhone 6 and perform a iCloud restore. I received a message that all files did not restore. How can I restore apps, files manually?
Yes - I connected my phone to my computer / Itunes and went into the apps section, but from there I have no idea how to manage the push notifications. I even tryied going into itunes that is installed on my phone. I still cannot find anyplace to manage these popups. I have also gone into settings - notifiations - and tried turning all notifications for these apps all off but that didnt work either. Any guidance is MUCH appreciated - Im not sure where to go from here.
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The "Mail" icon App on my iphone 3G just disappeared! I've reset the phone, checked settings. I can still access the internet through Safari, but the entire "Mail" icon is gone! Vanished into thin air in a matter of seconds! Has anyone ever had this happen? Any suggestions as to what to do?
You can't delete it. Look on all your screens and inside all your folders. If you still can't find it go to Settings>General>Reset>Reset Home Screen Layout. This will restore the home screen to its original configuration but may move other apps around to do so.
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Just update iphone 4. Everything seems to be working except the phone part. Can not make or receive a phone call.
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
Hi! I need help! I put my sim card into a new iphone (3g) and then tried to put it back into the old one to get my contacts from it. Now the old iphone is locked and it's asking for a passcode, but I never set up a passcode on it. Has anyone experienced this or does anyone know what to do? Thanks!
Not sure if this applies to your region, but in Australia the SIM password is often written on the "credit card" sized plastic card that the SIM was provided to you with the phone by the telco. Do you still have this? It could be in the iPhone box?
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I am updating my ios and now the phone is locked up
I was trying to up date my ios and now my phone won't do anything
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
NOTE:
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I bought a book and realized it is not what I wanted can I returne it for a refund?
I just bought a book and realized it is not what I thought it was. Can I returne it for a cash or credit refund?
All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
How to disconnect incoming call when the phone is locked...!!?
I feel that the major bug in iOS 7 is, we cannot disconnect the incoming call when the phone is locked. I dont understand whats the reason behind not fixing this issue...! My iphone lock/unlock button is getting spoiled day by day as am using that button evert time to disconnect the incoming call when the phone is locked.
Apple, please give me the genune reason for not fixing this issue, else fix this ASAP.
Thanks.https://discussions.apple.com/message/23151421#23151421
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I just bought a new iphone 5c
typed in a passcode
went back to type the passcode and it's 'invalid
now the phone is 'disabled
any ideas how to reset the phone
thank youTati7 wrote:
now the phone is 'disabled
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
The phone currently has no contacts or calendar information installed.
PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
Apple Support Feedback
Developer Feedback
Product Feedback
QuickTime Feedback
Search Feedback -
I have an iPhone 5 and mini ipad which I bought in the UK Unlocked. I have just moved to Singaporen and have been told that my iPhone won't accept a sim as the phone is locked to the UK. Any ideas how to unlock as apple say they can't do it. Will I have the same problem with my ipad?
Unless you purchased the iPhone direct from Apple in the UK and paid full price either on line or In an Apple Store then it will be locked to a UK Carrier and only that carrier can arrange unlocking
It is unlikely that the iPad is similarly locked as most are sold carrier free unless specifically purchased from a UK carrier as part of a packaged deal involving a subsidy on the price of the iPad ( not very likely but they do exist ) -
While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.Try this
iOS: Device not recognized in iTunes for Windows -
I can't make or receive calls in my iPhone 5(just bought second hand and unlocked), but I am able to use 3G network. If I use the same SIM card in other phone it works fine. I have tried network resetting and restore.
I bought this cheap from an unknown persons. I have checked it is not in blacklist. And unlocked by apple.Those are all carrier features, so contact your cell phone provider.
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I just tried to install the latest software update for an iPhone 5, and now the phone is stuck in recovery mode. Are there any options available to avoid going through with the recovery. This seems really lame.
No.
You must restore.
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