Just bought Ipod nano and having problems downloading the itunes

Wondering if someone can help me. I'm trying to download the itunes and have spent the last 3 hours trying to download. It just won't work and i am so fedup i wish i hadn't bought the nano.
I know it's a great product but the hassel is too much. Can someone advise what i should do. I have a Dell XP.Many Thank

Have you gone to: http://www.apple.com/itunes/download/ and if that doesn't work you could always go to the closest Apple Store they will make you a disk (for free) if you ask them for it.

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This question was solved.
View Solution.

Sorry, that didn't work. I get no drop down menu from the Hot Sync Manager for the Serial Port. What comes up often is: "The selected port, COM1, is not available at this time. Hot Sync Manager will open the port when it becomes available."
Could it be the Norton Antivirus Firewall that is preventing the Hot Sync Manager to open the Serial Port? Just a thought. Thanks for your help.
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robynmm wrote:
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