Just bought ipod touch 4th gen when i hooked it up to itunes it says wont sync because of internal error
i just unboxed my new ipod touch 4th gen and it tells me that it can not sync because of an internal error should i return it or is there a way to fix the issue?
I would first try connecting the iPod to your computer and restore via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
Last, Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Similar Messages
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what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
i cannot sync music with my ipod touch 4th gen.when i click on sync,nothing happens and the audio capacity bar on itunes disappears.i'm using microsoft windows 8 consumer preview
You can only sync with one computer. I would backup to one computer and then restore from backup.
iOS: Back up and restore your iOS device with iCloud or iTunes -
What will happen to the iPod touch 4th gen when the 6th gen comes out?
Hi I was just wondering what will happen to my ipod touch 4th gen (app updates, processing speed, price, etc.) when the 6th generation ipod comes out?
ThanksNo body knows about the next gen of any Apple products, other than they always advance. There are still many much older products in successful use so that should not be a problem. My iPad original cannot use iOS 6.1.3 but it still does what I want and works great.
If you have the 4th gen, use it aa long as it meets your needs. If it doesn't look at the options for a new one at that time. -
My ipod touch 4th gen is a having a few problems with charging and turning on, my ipod comes up with the extremely low on power symbol and then i put it into my computer and it comes up with the charging symbol then it goes to the apple logo and then onto a blank white screen and then turns off and repeats that process i have tried various things including resetting my ipod trying to connect it to itunes but it doesnt come up with anything so i cant reset it on itunes and have tried various charging devices.
Tried it but it won't do anything all it does is make the screen do a very small flash of white and then continues doing the same thing appearing with apple logo then the white screen and off and keeps repeating that
I'm guessing the white small flash means it's been reset when I hold the 2 buttons down,
Thanks for suggesting. -
My ipod touch 4th generation has recently been telling me I need to connect to iTunes (i think). It has a symbol with a chord, and an arrow above it pointing to the iTunes logo. So I re-downloaded itunes, and I plugged it in to my computer. It told me that iTunes couldn't connect to my iPod because it is password-locked, so I have to put in my password. But I can't do it because of the stupid picture on the screen! I tried turning the iPod on and off, I've looked up and down the internet, etc. etc. The thing I thought might actually help was to put it in recovery mode, but I've tried that too, although the instructions weren't very clear on the apple website and I doubt the way it told me could have worked anyways. I NEED HELP QUICK!!!!!
If anyone could find a video on youtube telling us how to put it in recovery mode, that would be awesome too, but solving this quandary would be better.Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I tried to update my ipod touch 4 gen and it automatically shutoff and said connect to itunes on the screen. I did. it says it found an error restoring ipod, what do i do now to resttore my ipod back to working and functioning condition?
Hi marty292,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy -
Why do my movies disappear on my iPod Touch 4th Gen when I move them to it using iTubes 12.1?
When I move movies to my 4th Gen iPod Touch from iTunes 12.1 they do not appear under videos on the iPod. Yet iTunes shows them as being on the iPod. Why? This is very annoying. Right now I have restored my iPod twice and still unable to move movies to it via iTunes 12.1. Never used to have this issue, always been able to put movies on the iPod.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync or delete all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
The following will result in updating the iPod
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
HT1476 how do i fix my Ipod touch 4th gen when its not charging?
No cable is working and i think it has something to do with my Ipod and not the charger.what do i do?
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipod touch 4th gen cannot be detected by softwares (including itunes)
Hi i bought an ipod touch for about 9 months now and encounter no problem but until recently when i plug my ipod on to my computer, the computer recognises it and a pop out appear for the auto play menu but,when i open itunes or any other 3rd party software, itunes just won't recognises it and does not have my ipod touch options in it. I had already tried restart my computer and ipod but it does not work. I even tried the solution provided by apple of reinstalling the itunes but it still does not work. so i would appretiate any help give here. Thanks in advance.
Try here > iPod touch Assistant
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Need help
Ok make sure you have iTunes 11. Then connect iPod touch to computer then iTunes should pop up automatically. After it opens on the bottom left there should be a tab where it says your name and then iPod. For example (Johns iPod) click on that then it brings all your information of the iPod including restore and updating.
Dont worry -
help me my apps won't update when i opened the app store and tap updates nothing shows up i can't update my apps.
The backup that iTunes makes does not include synced media like apps and music. Se the following for what it does contain.
iTunes: About iOS backups
http://support.apple.com/kb/HT4946You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPod touch (4th gen) suddenly went blank, and I can't get it back on!
I was listening to music and downloading songs from the iTunes Store on my iPod touch (4th gen) when suddenly the screen went blank. The music I was listening to was still playing in my headphones. When I unplugged the headphones, the music oddly continued playing from the built-in speakers, instead of pausing like it normally does when you remove the headphones without pausing. I think the music finally stopped shortly after I plugged the headphones back in.
Since this happened, the iPod has not responded at all when I press or hold buttons. The screen has remained blank and turned off. Surprisingly, iTunes still recognizes the iPod when I connect it to my computer (Windows Vista laptop, if it matters) and tries to sync. Since iTunes is very poorly written, it almost always freezes at some point before I can successfully finish syncing, but this was happening before my iPod blank-screened, so it isn't related to the problem.
What's wrong with my iPod, and how do I fix it? Will I need to have it repaired? Thanks!My terrible HughesNet connection screwed up, and I ended up posting this twice. Please go here for the thread you should reply on: https://discussions.apple.com/thread/3178195
Thanks! -
Ipod Touch 4th gen won't sync after Ipod restore
My Ipod wouldn't sync new music I put added to my playlists so I restored my Ipod to it's original settings because I felt it was needed. Now after my Ipod is done it's restoration I tried to resync. Still won't work and I'm baffled as to what could be the problem. Any help would be greatly appreciated.
It's Ipod Touch 4th gen, 32gb.Hi LittleBear,
Can you describe your problem further? Are you getting any error messages in iTunes? Just appearing to sync as normal? -
WHATS THE (9L1) AND (9L2 ) on the ipod touch 4th gen
i have a 32gb ipod touch 4th gen and a 64gb ipod touch 4th gen
when looking at the about page on each ipod i noticed on the version part on the 32gb ipod touch its has version 5.0.1 (9L1)
And on the 64gb ipod touch it has version 5.0.1 (9L2)
what does the 9L1 AND 9L2 MEAN
Where on my cousin's ipod's one has the 32gb ipod touch 4th gen that has version 5.0.1 8L1
and one has the 64gb ipod touch 4th gen that also has version 5.0.1 8L1
WHYS MINE SHOWING A DIFFERENT END CODE?- Have you used the Spotlight search to find it?
- Is it hidden by Restrictions? Settings>General>Restrictions
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