Just bought iPod yesterday and somethings wrong ...

So I bought a 30GB Video yesterday and everything went fine with the install but for some reason once my iPod was connected, it wouldn't update ... at all. In fact, I got this message: The iPod "Tim's Stellar iPod" cannot be updated. The required file cannot be found.
So ... I came to Apple support and performed the "5 R's" but I can't even get to the point where I get the option to Update or Restore, and I want to completely restore it anyways and start over, but I'm not even getting that option. I've tried several times to reinstall iTunes and the iPod software, but each time I try to update my iPod I get the same message over and over. I can't even load any of my photos because when I even try, I get the same message with one of those big red x's next to it.
My computer recognizes my ipod, and I transfered my music on there fine, but like I said, I keep getting those stupid messages and can't put photos and videos (haven't tried those, though) on there.
Any help would be appreciated, because I've read everything and found nothing concerning that message.
dell laptop Windows XP

Have you gone to: http://www.apple.com/itunes/download/ and if that doesn't work you could always go to the closest Apple Store they will make you a disk (for free) if you ask them for it.

Similar Messages

Just bought Ipod nano and having problems downloading the itunes

Wondering if someone can help me. I'm trying to download the itunes and have spent the last 3 hours trying to download. It just won't work and i am so fedup i wish i hadn't bought the nano.
I know it's a great product but the hassel is too much. Can someone advise what i should do. I have a Dell XP.Many Thank

Have you gone to: http://www.apple.com/itunes/download/ and if that doesn't work you could always go to the closest Apple Store they will make you a disk (for free) if you ask them for it.

I have just bought new ipad and have icloud but my photos haven't transferred across to my iphone 4, not even one I took yesterday on the ipad. What am I doing wrong?

I have just bought new ipad and have icloud but my photos haven't transferred across to my iphone 4, not even one I took yesterday on the ipad. What am I doing wrong?

What do you mean by copy? I thought the i cloud did that automatically for you. That's what I don't understand.

HT1766 i just bought iPod touch 8GB put it in iTune and it show only 34Mb available. and it been use 6.2GB (other on Summery) no App. sync. I don't have enough space to sync any application!?

I just bought iPod touch 8GB put it in iTune and it show only 34Mb available. and it been use up 6.2GB show from the iTune Summery as "OTHER 6.2 GB" so I don't have enoght space to sync any much application for my kids. How do i do? I already make sure it has no Picture, songs ...all only app that come with the factory default. How do I do? or something wrong..
I got iPhone and another ipod touch (32GB) but it has a lot of space available...I just can't fix it out what OTHER 6.2GB used came from?

Other can be files that the iPod has "lost" or can no longer recognise.
So either you bought this second hand and it had someone else's stuff on it, or you were unlucky and the first Sync of your iPod to iTunes resulted in a lot of "Other".
Conect the iPod to iTunes and on the Device/Summary pane (tab) look for and select the Restore button.

HT1414 I have A mac computer and 2 iPods, I just bought a iphone5 and want to use the same apple ID for all, But I can't get onto iMessage or FaceTime on the iPhone with the same apple id. Why?

I have a Mac computer and 2 ipods all using the same apple ID. I just bought an iphone5 and now want to use same apple ID but I can't it says I cannot connect to server.

Personally, I'd keep it simple and keep the same one.

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

Just bought a mac and would like to synch iPods etc. formerly synched on pc

I just bought a Mac and would like to synch my ipods, ipads, iphones, etc.- They were synched to our old PC-how do we do this

As with all other important data that you will need or want to access on your new computer such as documents, photos, etc., you need to transfer your iTunes library from your old computer to your new computer as well. Transfer your iTunes library from your old computer to your new computer per the instructions included with this link.
http://support.apple.com/kb/HT1751

I've just bought an album and downloaded it,went to sync it to my ipod shuffle and it doesn't appear in the album list to sync, yet it is in the music library? why is it not available to sync?

I've just bought an album and downloaded it,went to sync it to my ipod shuffle and it doesn't appear in the album list to sync, yet it is in the music library? why is it not available to sync?

This sounds similar to the problem where new purchases will appear in playlists, but not the main music source, suggesting that iTunes is making a hash of the indexes. Somewhat bizarrely the solution for that one seems to be to download the current free Single of the Week, maybe it will help you too.
tt2

Just bought Ipad mini and trying to transfer DragonVale from Ipod. How do I do this?

Just bought Ipad mini and trying to transfer DragonVale from Ipod. How do I do this?

Redownload it from the iTunes Store or sync it from an iTunes library which contains it. If you want to transfer its data as well, back up the iPod and then restore the backup to the iPad mini.
(85857)

Ive just bought ipod touch... but i need to post it to malaysia from india... and im not believe in the normal posting.... can apple shop post it?

Ive just bought ipod touch,but i need to mail it to my friend who at malaysia,can apple shop mail it for me?

Apple wil only ship within the country of purchase.

Just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything??

just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything?? Do not understand what is happening.

robynmm wrote:
so how do I get the same apps for my macbook pro? or is that not possible?
Not sure if that same Application is designed for Mac Os x, Search for Applications on App Store instead of iTunes on your Macbook Pro, as Applications available on iTunes Store on a Macbook is designed to work only on iOS Device like iPhone, iPad and iPod Touch and whatever is available on App Store on Mac is designed for Mac Os x.

Just bought ipod nano. Just bought 2 songs in istore however did not sync to my ipod. how do i tell if ipod is active with istore

Just bought ipod and went to istore and bought 2 songs. However does not seem to have synced to my ipod. How do i make sure device is recognized by istore. Should istore page be indicating its presence. First experience with ipod or istore and am very frustrated right now. Please help.

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

I just bought a movie and a season of childrens cartoons they are now gone off my ipad. Where are they and how can I get them back?

I just bought a movie and a season of childrens cartoons they are now gone off my ipad. Where are they and how can I get them back?

Did you download them direct to your IPad or to your computer. If so unless you have synced your iPad with your computer since you downloaded they are still on your Ipad unless you deleted them or if they were rentals the time ran out.
To check on your iPad launch the iPod APP on your Ipad if a movie listing does not show then click on the iPad button under your library list column and it should then show your movies etc
Or launch the Video App and look for them there
if you have downloaded them on your computer they will show up in iTunes the cartoons i suspect will show under TV and the Movie under Movies.
A rented item expires 30 days after you rent it or 24 hours after you begin playing it, whichever comes first. Expired rentals are deleted automatically. After you transfer a rental to your iPad etc, it is removed from your iTunes library.
Outright puchases are obviously yours to keep.
Hope this helps

I want to reset (clean out) my old 4S. I have just bought a 6 and have the 4S as a stand alone unit (No connection to network. I can not get the sitcom to do the erase all command. It wants to access the Cloud which is impossible.

I want to reset (clean out) my old 4S. I have just bought a 6+ and have the 4S as a stand alone unit (No connection to network). I can not get the system to do the erase all command, it wants to access the Cloud which is impossible. Is there anyway to 'Erase All Content and Settings".

Something here might help a detailed list of actions
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
refer to If you no longer have iPhone section

The last time I synced my iphone with itunes, I lost all my contacts, photos, calendar, and voice memos. This time I lost all my apps and the music isn't synced. Also, I just bought an ipad, and it won't sync at all.

The last time I synced my iphone to itunes, I lost all my contact info, photos, calendar, and voice memos. This time I still have them, but I lost all the apps I had downloaded. Also, I just bought an ipad, and itunes does not recognize it.

Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

Just bought iPod yesterday and somethings wrong ...

Similar Messages

Maybe you are looking for