Just bought my Imac a week ago and found out the 23" is coming next week?!

Question

I was wondering what the return policy is as I would rather have the new 23" IMAC. If I would have known they had it coming out I would have just waited.
Ideas? Suggestions?

Answer 1

Hello,
Generally, you can return the Apple computers within 14-days of their original purchase date.
This applies only to machines that have not been customized / built-to-order. So, if you ordered the machine with more memory than it would normally come with, or you got the machine with 256 MB of video RAM, or you got it with a larger hard drive, or any other alteration to the standard configuration, then you are not able to return it for any reason (other than warranty repair).
Also, understand that there is a 10% re-stocking fee. And, you can only return it to your place of purchase. So, if you purchased it at Apple's online store, then you will need to ship it back (be sure to call first for a Return Authorization Number).
Also, understand that the 14-day return period began when you purchased the machine. Not when you received it. So, if you ordered it online or directly from Apple, then your 14-day trial period began as soon as you placed the order. So, shipping time is just lost time in the 14-day period.
As for the 23-inch machine, that is just a rumor at this point.
There is no evidence that a 23-inch machine is coming. But, the rumor sites are generally right about 75% of the time. But, they've been continually wrong now for more than a year on topics such as iPods, iPod phones, and even speculation about a palm-held / tablet computer.
So, generally, the rumor sites should be considered educated guesses. Not 100% reliable information.
That doesn't mean that a new 23-inch computer will not arrive. But, it also doesn't mean one will. All any of us can do is wait and see what Apple releases.
If you want to play the waiting game, then go ahead and return the computer you have, pay the re-stocking fee, and any shipping fees that apply, and then wait and see what happens.
You can be generally assured that at some near point in time, that Apple will be upgrading the iMac systems. But, what those specific changes will be is purely guesswork and educated guesses at this point.
I hope this helps.
Let us know if you have other questions.
P.S., if you'd like, go ahead and click the "Helpful" or "Solved" buttons on any of the posts / replies above if you feel they were helpful or adequately answered your question.