Just bought my macbookpro last week, (late2011) and it didn't come with a boot disc of any kind. aren't they supposed to come with boot discs?

my macbook pro didnt come with any kind of disc. arent they supposed to come with boot discs or something?

No. They come with Lion pre-installed. No disc is needed because any recovery is performed over the internet. You restore by booting to a Recovery HD that is an invisible partition on your hard drive.
To boot from the Recovery HD restart the computer. After the chime hold down the COMMAND and R keys until the spinning gear appeas below the Apple logo.
OS X Lion- About Lion Recovery
OS X Lion: About Lion Recovery Disk Assistant

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I just bought an iMac last week and was told that I could update to Mountain Lion for free. How do I do this?

Am I eligible for a free upgrade to Mountain Lion? I just bought my iMac last week.

http://www.apple.com/osx/uptodate/

Just bought my Imac a week ago and found out the 23" is coming next week?!

I was wondering what the return policy is as I would rather have the new 23" IMAC. If I would have known they had it coming out I would have just waited.
Ideas? Suggestions?

Hello,
Generally, you can return the Apple computers within 14-days of their original purchase date.
This applies only to machines that have not been customized / built-to-order. So, if you ordered the machine with more memory than it would normally come with, or you got the machine with 256 MB of video RAM, or you got it with a larger hard drive, or any other alteration to the standard configuration, then you are not able to return it for any reason (other than warranty repair).
Also, understand that there is a 10% re-stocking fee. And, you can only return it to your place of purchase. So, if you purchased it at Apple's online store, then you will need to ship it back (be sure to call first for a Return Authorization Number).
Also, understand that the 14-day return period began when you purchased the machine. Not when you received it. So, if you ordered it online or directly from Apple, then your 14-day trial period began as soon as you placed the order. So, shipping time is just lost time in the 14-day period.
As for the 23-inch machine, that is just a rumor at this point.
There is no evidence that a 23-inch machine is coming. But, the rumor sites are generally right about 75% of the time. But, they've been continually wrong now for more than a year on topics such as iPods, iPod phones, and even speculation about a palm-held / tablet computer.
So, generally, the rumor sites should be considered educated guesses. Not 100% reliable information.
That doesn't mean that a new 23-inch computer will not arrive. But, it also doesn't mean one will. All any of us can do is wait and see what Apple releases.
If you want to play the waiting game, then go ahead and return the computer you have, pay the re-stocking fee, and any shipping fees that apply, and then wait and see what happens.
You can be generally assured that at some near point in time, that Apple will be upgrading the iMac systems. But, what those specific changes will be is purely guesswork and educated guesses at this point.
I hope this helps.
Let us know if you have other questions.
P.S., if you'd like, go ahead and click the "Helpful" or "Solved" buttons on any of the posts / replies above if you feel they were helpful or adequately answered your question.

I just bought a game (birds of steal ) and for some reason the game it's not there ... It's a different game with the name of Project x

Instead of downloading BIRDS OF STEAL ... I tunes download PROJECT X.. ... I payed 4.99

If you go into the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes, or if doing it on a device then the Purchased tab in the App Store app, does the correct app show there ? If it does then you could try deleting the app from your computer's iTunes library or device and re-download it them there.
If it shows the wrong app in Purchased, or it re-downloads the wrong app, then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT4527 I have had to open itunes on a new computer because my last one died, and I didn't have any backup. Most of my purchased music I got back, but some songs didn't appear and i have to buy them again. Why??

I've had to open itunes on a new computer as my last one died and i didn't have backup. but i've noticed many of my purchased songs have not come back to my itunes to download, which means i have to buy them again. Can anyone help me? Most of my purchased music was there ready to load, but about ten weren't. thanks.

Were they originally bought with a different Apple ID?

HT1498 I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I have an Iphone and my mom just got an Iphone last week, and our stuff on our phones are downloading each others things what do I do to make it seperate?

I have an Iphone and my mom just got an Iphone last week, and our stuff on our phones are downloading each others things, so what do I do to make it seperate?

What things?

Just buy my macbook last week, and the problem is i cannot start my macbook and is making are beep beep sound. And is become warm. But when I connect to a charger is can start like normally. What I'm need to do so? Thank You.

just buy my macbook last week, and the problem is i cannot start my macbook and is making are beep beep sound. And is become warm. But when I connect to a charger is can start like normally. What I'm need to do so? Thank You.

Since you are covered by warranty, I would take it to your nearest Apple store immediately. There might be a problem with the RAM. And, you have 14 days to return the machine, so if it is not an easy fix, you might want to consider returning it for another machine.

I just bought my MacBookPro and IMovie keeps quitting automatically when I try to finalize or share a project. It keeps telling me I do not have enough "heap room/." What should I do so I can share and burn my project ASAP?

I just bought my MacBookPro and IMovie keeps quitting automatically when I try to finalize or share a project. It keeps telling me I do not have enough "heap room/." What should I do so I can share and burn my project ASAP?

Hi
How much free space is there on Your Mac main Start-Up hard disk ? for
• SD-video - I never go under 25Gb
• HD-material used - I guess that x5 more would do.
Even as DVD is as standard SD-Video it needs space to scale down HD and Mac OS needs lot's for it's temp. files.
I do not "Finalize" or use "Share to iDVD" - but I do "Share to Media Browser" and as Large (not HD or other resolution as this will degrade the final result)
Yours Bengt W

Hi everyone i have just bought new Ipod touch 32 GB and upgraded to 5.0.1 and it it worse now my battery doesn't last long for more then hvvour. what should i do?

Hi everyone,
I have just bought new Ipod touch 32 GB and upgraded to 5.0.1 and it it worse now my battery doesn't last for more then two hour.
what should i do? it is seriously big problem.
Please help me.......

This is a general comment, not directed to anyone, and not to be taken personally by anyone. This ongoing screw up with the new upgrade (5.0.1) is getting to be a **** SHAME. In no way can APPLE or anyone else for that matter not know by now that the upgrade is terribly flawed. The Ipod machines themselves are super great products, and I enjoy mine to the max. However the upgrade once applied ruins it. And at least, not to my current knowledge, there haven't been any fixes forcoming.
In my opinion Apple should own up to that fact and warn folks that, even though the upgrade was presented with the best intentions, IT JUST AIN"T WORKING. And not to download it until further notice. This noticication could be done through the retail sales outlet, online, what ever.
I liken this to a pharmaceutical coming out with a new vaccine, encourage everyone to use it, then discover it's bad to the degree it causes it uses to become sick. Rather then pull the vaccine they keep on allowing unsuspecting ones to continue to vaccinate, and become sick. What a shame!
Charlie Lee

I just bought a macbookpro. And trying to sync my iCloud music to my iTunes. I've already "authorized" this computer to my iCloud account but It still won't play my music that I've oreviously purchased. What do I do?

I just bought a macbookpro. And trying to sync my iCloud music to my iTunes. I've already "authorized" this computer to my iCloud account but It still won't play my music that I've previously purchased. I know this isn't a matter of having tI many devices on one account because I only have my phone and now this laptop on it. What do I do?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

I have purchased the last Creative Suite available on disk. It will load on my old Mac Book Pro. I just bought a new Mac Book Pro and just realized there is no place to put a disk. Is there any way to load the programs to my new computer?

I have purchased the last Creative Suite available on disk. It will load on my old Mac Book Pro. I just bought a new Mac Book Pro and just realized there is no place to put a disk. Is there any way to load the programs to my new computer?

Buy an external optical drive such as the Apple USB SuperDrive that is made specifically for that model.
Use the optical drive of your old MBP to clone the DVDs to USB flash drives, then install from the flash drives.
Connect both computers to your local network and then share the optical drive to install the software.

HT3702 I bought an app last week but the money has not come out of my bank and i have not had a receipt and it will not let me update my apps or let me download free apps. Its taking me to the billing page then saying declined even though i have money wai

I bought an app last week but they have not took the money out of bank or sent me a receipt for the app so now i cannot update any apps or download any free apps even though i have money waiting in my account for them to take it. Please help how can i sort this out??

Help!!!

I bought macbook pro last year July and i had lot of issue

Hi,
I bought macbook pro last year July and i had lot of issue and problems start just after 2 months of my purchase
apple care re-install OS 4-5 times, replace RAM 3 times and they replace Kernel Logic Board 2 times but still my laptop is not working it's hanged and sometime it response very late (seems hang for fer seconds) the funny thing is when i check all repair cost it's almost 70% of new MacBook Pro. I really don;t know why they not give me new unit. Can some please tell me what is the return policy of apple because i really ****** off every week i went to apple store to solve the same issue and when i said i am not satisfied with this unit i want another new laptop then store manager said we can't give you new unit we can repair it.
This is my first apple laptop and i really not like it.

We are all users here trying to help other users by exchanging troubleshooting tips.
Other than suggesting to contact Apple again, what response can we give?
Wish you the best.

I just bought the ipad3rd on Sep 19th, and now ipad4th shows up, so can I use my ipad3rd to exchange a ipad4th?

I just bought the ipad3rd on Sep 19th, and now ipad4th shows up, so can I use my ipad3rd to exchange a ipad4th?

Some stores will allow returns if it was purchased within 30 days or 2 weeks of the release date. It varies from store to store. But since the new release was on the 23rd of October, you're a few days over the 30 day frame and out of luck.

Just bought my macbookpro last week, (late2011) and it didn't come with a boot disc of any kind. aren't they supposed to come with boot discs?

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