Just bought Photoshop Elements 13.  How to I get it started?

I just bought Photoshop Elements 13. I got an error message when I tried to get it started.

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Similar Messages

  • I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is

    I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is my download messed up and not giving me everything I need?

    Got a link showing us which video tutorials you're watching and examples of what's missing in your software?

  • Just bought Photoshop Elements 13...I'm trying to make a slideshow but can't figure out how to alter duration time that the slide is on the screen.  They presently move from one to another way too quickly...also need a different pan and zoom option.  Wher

    Just bought Photoshop Elements 13...I'm trying to make a slideshow but can't figure out how to alter duration time that the slide is on the screen.  They presently move from one to another way too quickly...also need a different pan and zoom option.  Where are all the options I had in PS10?  Also...Can I burn this to a DVD?

    The changes have brought improvements but also drawbacks compared with the old slideshow editor.
    The templates are now fairly fixed but I find the “Classic Dark” gives reasonable results with some panning and you can click the audio button and browse you PC for any track. Unfortunately there are only three speed choices linked to the music track. The improvement for most people is that you can now export to your hard drive at 720p or 1080p and upload to sites like YouTube and Vimeo.

  • Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find!  Where to look?  Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere

    Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find!  Where to look?  Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere..when click on Install says Adobe already running...Really?  Where is it?

    restart you computer and use finder to check for downloaded/installed files.

  • I just bought Photoshop Elements 13 but I can't opened it. "image not recognized".

    I just bought Photoshop Elements 13 but I can't opened it. Everytime it says "image not recognized".
    Is it the wrong thing that I wanted to open? I don't know..
    What should I do?

    Hi,
    Can you just try to re-install pse. If you have downloaded it from any source, try to download it again and then re-install it.
    Thanks,
    Swapnil

  • I just bought photoshop element 13 and premiere combo and it refuses to download on my mac laptop. The program said it could

    I just bought photoshop element 13 and premiere combo and it refuses to download on my mac laptop. The program said it could

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different

  • I just bought photoshop elements. It claims to be installed, but nothing happens.

    I just bought photoshop elements. It claims to be installed, but nothing happens. Akamai NetSession says Download complete, so I click on open bundle and get nothing.

    Good day!
    Please post Photoshop Elements related queries over at
    http://forums.adobe.com/community/photoshop_elements
    Regards,
    Pfaffenbichler

  • I just bought photoshop elements. where is the mac version. i only see windows. thx

    I just bought photoshop elements. where is the mac version. i only see windows. thx

    PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

  • I just bought a new iphone, how do i get my songs from itunes onto the new phone?

    i just bought a new iphone, how do i get my songs fron itunes onto the new phone? when i log into itunes, none of my songs are there...

    Are you saying your iTunes doesn not have your songs?  If not, where would they be?  If on an older iphone, then they should have gotten there via itunes and itunes has them.

  • I want to have a refund as photoshop ellements 13 is the same as photoshop elements 11 how do i get a refund

    How do i get a refund as photoshop elements 13 is the same as photoshop elements 11 How do i get a refund@@

    To put the album into one group, in the Albums view, select the album and right-click.
    and on the pop-up menu, choose Get Info...
    ..."Yes"
    You should also check on the Info tab and make sure that the Album Artist has "Various Artrists" in it.

  • Just bought Photoshop Elements 12 a week ago...

    I just purchased Photoshop Elements 12 last week (9/17/2014), after using the 30-day trial and now see that PSE 13 has been released. Is there a free upgrade available for people in my situation? Who would I need to contact at Adobe?
    Thanks,
    Dave

    Hi davenc,
    Since you've purchased Photoshop Elements 12 within 30 days of Photoshop Elements 13 release you qualify for the upgrade, please chat with our Customer Service to receive the upgrade. http://bit.ly/E12_PAU
    Plesae make sure you have a valid Proof of purchase for Photoshop Elements 12.
    Valid proof of purchase
    Regards,
    Sandeep

  • Hard drive crash, lost photoshop elements. How do I get it back?

    My hard drive crashed and was replaced and I lost elements. How do I get it back?

    Was it preinstalled or did you install from a disc or download?  What version?
    I downloaded from Adobe, just access your account and download again.

  • Just bought photoshop elements 12 and premiere elements 12 bundle for my MacBook Air, how do I download without a CD drive?

    I bought the bundle with adobe photoshop elements 12 and adobe premiere elements 12 for my new MacBook Air. I was told that not having a CD drive wouldn't be a problem for the download, but I can't figure out how to download them without being able to use the CDs from the package. I was told I can download Photoshop and enter the product key but its not working for me since I have no idea what I should be doing, please help!
    Thanks!

    Hi,
    Please download Photoshop & Premiere Elements Trial from this LINK:
    http://www.adobe.com/downloads.html
    after installation activate products with the respective serial number.
    Thanks

  • Just installed Photoshop Elements 13 - how to open .eps files?

    I used to work with photoshop elements, never had a problem to open .eps files.
    but with the latest version photoshop elements 13 unfortunately i cannot open .eps files anymore.
    Do you have any idea how to solve this problem?
    Or do I have to buy another photoshop software....
    Thanks!

    I was rudely told by adobe there is no way to open an eps file. When I tried to respond he
    canceled our chat. But I read you can make it tiff? and do it that way? I tried to no avail. I paid 119 for this upgrade and now can't do what I need to. Any thoughts anyone to solve this problem? I have graphicstock.com and a lot of their files are either, jpg, png, eps , pdf files. I don't know why Adobe
    took away this and image extractor. Elements 13 is not what  I thought it would be. Any help would be greatly appreciated. I have been watching youtube videos to no avail.

  • Just purchased Photoshop Elements 13, and did not get the Mac version.  How do I switch?

    I purchased Photoshop Elements 13, and it was unclear that it was a Wndows program,  When I purchased Lightroom it was for both formats, so I did not look too closely, but no Maac OSX option seems available.  How do I get the OSX version, or get a refund?

    I am tired of getting absolutely no where in the web site! I want my money 
    returned to my VISA. I will purchase the software rather than deal with
    Adobe  online! If you know how to reach the correct person please be kind
    enough to  send me the information. The link below only takes me in circles! I
    have been  trying to solve the installation since Dec 10th. Enough is enough.
    In a message dated 12/12/2014 3:29:19 P.M. Mountain Standard Time, 
    [email protected] writes:
    I  purchased Photoshop Elements 13 online but have been unable to download.
    How do I do this? I followed all the instructions.
    Jeff  A Wright
    (https://forums.adobe.com/people/JeffAWright?et=watches.email.outcome)  marked Ned  Murphy
    (https://forums.adobe.com/people/Ned+Murphy?et=watches.email.outcome) 's reply on _I  purchased Photoshop Elements
    13 online but have been unable to download.  How do I do this? I followed
    all the instructions._
    (https://forums.adobe.com/thread/1657272?et=watches.email.outcome)  as helpful. View  the full reply
    (https://forums.adobe.com/message/7009778?et=watches.email.outcome#7009778)

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