Just bought sims 4 game and downloaded it but it won't open

i just bought a Sims 4 game for my daughter. We downloaded it but now it won't open. When we click on it it says we need windows to open it. Can anyone help?

If you bought a Windows version of the game, you cannot run it directly on MAcOS X. You would need a Bootcamp partition with Windows.
Contact the Customer Service and see, if you can change the version to a macoS X version:
http://www.game.co.uk/en/info/Contact-Us?storeId=10151&identifier=Contact-Us&brd crmb_trail=Help|Returns-Refunds&langId=44&catalogId=10201&merchname=footer-_-cus tomerservices-_-contact

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I've just bought an new laptop and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now I have no music or apps on my phone. The contacts photos and texts all seem fine. Just the itues stuff that's missing.

I have just bought a new computer and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now have no music or apps on the phone. Contacts, texts, photos all fine. Just all itunes content that is missiing. It isn't showing in my itunes account on my computer or on my phone. Any idea how to get it back? (No point synching with itunes on my computer as it isn't there either!)

I suggest copying your entire iTunes library to your new computer, also you might want to copy the photos you want to save. Then sync your device to the new iTunes and copy over your music, documents and photos that you want.
If you are no longer going to use the old computer you should open up iTunes on the old computer and use the menu to deauthorize it. Be sure to use the same iTunes menu on your new computer to Authorize the new one.

TS1967 I have just bought a new computer and downloaded latest version of itunes. It has all installed fine, but when I sync my ipod, it shows all the songs but won't play any of the songs in that library. Also, I can't add new files.

I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

Just bought a new album and one of the songs won't play, how do I get it to play?

Just bought a new album and one of the songs won't play, how do I get it to play?

What do you mean by "won't play"?
Try deleting the song and downloading it again from the iTunes Store.

I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.

I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.

Assuming you have these accounts set up in Mail, open preferences and under Accounts tab, edit the SMTP outgoing server list. Do you have a .mac address in the list? If so, delete it.
Are you using iCloud?
For the troubled account, select the correct SMTP server for that account in the box and check the box to use only that server with that account.

Just bought a new computer and downloaded itunes again and when I log in all my old music is not there. I created a new playlist but it won't sinq to iphone without erasing all my other songs.

I just bought a new computer and set it up. Downloaded itunes again and logged in; however, all of my old content is not there. I just created a new playlist and want to sinq it to my phone but get a message saying it will delete all of my old songs. Please help

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2

Just bought a new printer and download the software

Hi,
I just bought a new printer and I need to be able to print all of my homework assignments off but i tried to come to the website on several occassions, the site is always down. So what do I need to do next? Do I call someone about the problem or do I just take the printer back and buy another one from another company. And I do not have a CD drive for my small laptop.

Hi,
What is your printer and the Operating system of your small laptop ?
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I recently bought a new computer and downloaded itunes but when i try to sync it, someone else's apple i.d. shows up and i don't know the password. I try to authorize my computer but it still won't let me

I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so much

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I've tried to troubleshoot downloading Firefox but it won't open on Windows XP. The Firefox Update box with the hour glass symbol runs for hours. Then I have trouble even shutting down. When I click on Firefox, no window, program won't quit, etc....

Windows XP. I used to use Firefox and it worked okay. I'm not sure why I downloaded a new version but it won't open. The window that says "Firefox Update" continues to try to load. Hour glass symbol, for hours. If I try to click on the Desktop symbol, Nothing. Then when I try to shut down, it's slow, programs won't quit, or it freezes. I've removed Firefox completely and tried downloading again with the same results. Even with the latest version. Shit. Whassup?

Hi zenithtwc, to test whether this is a settings issue, could you do a three-minute experiment?
'''Create a new Firefox profile'''
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
''Don't delete anything here.'' Any time you want to switch profiles, exit Firefox and return to this dialog.
Click the Create Profile button, assign a name like Test731, and skip the option to change the folder location. Then start Firefox in the new profile you created.
Can it reach the internet?
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.

Hi, i just bought microsoft student edition and download it, it also downloaded a Microsoft messenger and another microsoft app, i cant delete them, what do i do?

hi, i just bought online my microsoft mac edition point, word, outlook and excel, with the download came two microsoft apps which i try to delete and i cant delete them, how do i do?

I don't believe you read Victor's question CT.
Victor,
Anyway, Office comes with an Uninstaller in its Microsoft Office folder found in your Applications folder, if you wish to remove office. You have to quit all open applications. command-tab keyboard combination will tell you most things that are open. Without knowing which Mac OS X version you have, we can't tell you for certain how to tell if other things are running as Apple's utilities have varied across operating system version. One thing you can do, is reboot the machine in safe mode, holding the shift key down. This forces memory resident programs not to run. Then you can simply drag and drop the applications to the trash that don't have an installer. Be aware though, if you go back to install them, they may not handle it well if a different version was on the machine earlier.

I cannot open images from my new NikonD3300 in Elements 11 , I have downloaded and installed CameraRaw 8.4 and DNG convertor but still won't open!

I wonder if anyone can help with the above question about Elements 11 and my not being able to open Raw images, I have tried downloading and installing Cmaera raw 8.4 and DNG convertor but still not opening have not had truoble with D200 or lumix G5. thanks Yvonne

The D3300 requires Camera Raw 8.4 but Camera Raw 8.4 is only compatible with Elements 12 and later.
Camera Raw-compatible Adobe applications
Camera Raw 8.4 is not compatible with Elements 11 and never will be.
You'll have to either a) upgrade to Elements 12, or b) use the DNG converter to convert all D3300 Raw files to DNGs then edit the DNGs in Elements 11.
Camera Raw plug-in | Supported cameras
The D200 requires Camera Raw 3.3 (or later) and the Lumix G5 requires Camera Raw 7.2 (or later) both of which are compatible with Elements 11.

I downloaded iTunes but it won't open

Where can I get help? I need to update an old 4.3.3 iPad to new ios. So, I need to do it through iTunes. Well, new laptop since i last used iTunes - several years ago. I tried to download iTunes to this laptop but it will not open. I want to do this so I can get and iPhone and eventually join this century.

Hey there newredshoes,
It sounds like after updating to the latest iTunes you are unable to open iTunes at all. I want to recommend the troubleshooting from the article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Create a new user account
By creating a new user account, you can determine if the issue affects a specific Windows user account or all accounts. Follow the steps below to create a new user account in Windows Vista or Windows 7:
Choose Start > Control Panel.
Open "Add or remove user accounts." (If you're using the Classic view in Windows Vista, open "User Accounts," and then open "Manage another account.")
Select "Create a new account" and follow the instructions to set up the account.
Once you create the new account, choose Start > Log Off.
Log in to the new user account.
Open iTunes and see if the issue you're experiencing persists in this new user account.
If you have the same issue in the new user account, proceed to the "System-wide troubleshooting" section. If you don't experience the same issue, proceed to the "User-specific troubleshooting" section.
User-specific troubleshooting
System-wide troubleshooting
The User-specific and System-wide links have their own troubleshooting depending on the scenario if you get that far into it.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Just bought it off here and downloaded, typed in SN and it says its an upgrade and wants the "original SN" too. I don't have an original!

I just downloaded lightroom 5.7 from this website and it put a shortcut on my desktop. I clocked on that and it popped up the try or buy page and i put in the sn they just gave me for buying it and it says its an upgrade sn. it now wants the original sn which i thought i was just buying. what do i do now? why is there not a legit customer service thing to this place?!?!?!

When you buy the upgrade, it is an upgrade from earlier editions of Lightroom.
You have to contact Adobe Customer service and explain what you did and let them help you. No one in this forum can help with this problem.

I have just bought a new laptop and downloaded itunes on to it, but because it is new none of the apps i have downloaded are on my laptop, if i connect and sync my iphone 3gs will the apps still be on my phone even tho they are not on my laptop

i use an app on my phone for my bus ticket to get to work and dont want to sync my phone in case i loose my ticket but i have new songs that i would like to put on my phone. does anyone know if i will loose all the apps on my phone if i sync it with my laptop when there are no apps on my laptop, will it just delete all my apps or transfer my apps from my phone to my laptop and still leave them on my phone?
any information would be greatly appreciated.

Use the Transfer Purchases command in the File menu of iTunes.
(60931)

I have an older computer and could not read a pdf file so I just added the Adobe software for $14.95 and downloaded it but still can not open the reader. If I can't open it, please refund my money.

downloaded new software and still can't open files

Hi [email protected] ,
In order to read the PDF file, you need to download and install Adobe Reader. Please download it from the link below:
http://get.adobe.com/reader/enterprise/

Just bought sims 4 game and downloaded it but it won't open

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