Just bought used MBP, need help registering Mountain Lion
Hi guys, I'm very new to the Apple community. I recently bought a used Macbook Pro (October 2011) on eBay, the seller tells me that in order to actually use this computer, I need an Apple ID and have bought/downloaded Mountain Lion.
I want to get this all sorted out before I recieve my MBP in the mail. Here's my problem, I have obviously made an Apple ID, however I can't seem to buy and download Mountain Lion on this site......I'm using a PC laptop currently. I don't have access to any other Mac computer to buy a copy of Mountain Lion (if that even is the correct terminology) in the meantime.
Is this whole process even necessary? What should I do?
Thanks,
Devin B
With Apple's new delivery system of the OS and the new licensing requirements to go along with it, it has become ridiculously confusing. Have the seller use Internet Recovery and do the following: boot holding down Command + Option + R to get to Disk Utility. Wipe the drive. Reinstall Mac OS - using the internet recovery will reinstall the original system (whereas using the regular recovery will reinstall the current system), so he must use the internet recovery. Shut down computer when it is either done installing, but just before the setup screen comes on. You can boot up and set it up using your own ID. Later, you can buy Mountain Lion and install it. This should work (no guarantees though - the "official" way from Apple is for the seller to contact iTunes and un-register his license in an email to them advising them that you will be buying it). That info is from a senior advisor at Apple.
With all this, remind the seller to also deauthorize the computer in iTunes.
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Process: rapportd [235]
Path: /Library/Rapport/*/rapportd
Identifier: rapportd
Version: ???
Code Type: X86 (Native)
Parent Process: launchd [196]
User ID: 501
Date/Time: 2012-08-27 11:38:13.723 +0200
OS Version: Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report: 8281 sec
Crashes Since Last Report: 5
Per-App Crashes Since Last Report: 5
Anonymous UUID: F7A70155-2067-4184-A500-CECB394A71B3
Crashed Thread: 5
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000920
VM Regions Near 0x920:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Library/Rapport/*
__TEXT 0000000000001000-0000000000065000 [ 400K] r-x/rwx SM=COW /Library/Rapport/*
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x991479c9 szone_free_definite_size + 3565
1 libsystem_c.dylib 0x99141cdc free + 217
2 rapportd 0x00022a80 refree + 43
3 rapportd 0x0001dc09 dictionary_free + 97
4 RapportUtil1.dylib 0x001893ea CLocalSection::~CLocalSection() + 40
5 RapportUtil1.dylib 0x0018e17b CSimplePersistentSection::~CSimplePersistentSection() + 97
6 RapportUtil1.dylib 0x00186e07 counted_ptr<IConfigurationSection>::release() + 57
7 RapportUtil1.dylib 0x00186512 SectionSynchronizer::~SectionSynchronizer() + 54
8 RapportUtil1.dylib 0x00186e07 counted_ptr<IConfigurationSection>::release() + 57
9 RapportUtil1.dylib 0x001885d8 std::pair<std::string const, counted_ptr<IConfigurationSection> >::~pair() + 26
10 RapportUtil1.dylib 0x00188628 __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::_M_delete_node(__gnu_cxx::_Hashtable_node<std::pair<std::string const, counted_ptr<IConfigurationSection> > >*) + 44
11 RapportUtil1.dylib 0x00188994 __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::clear() + 62
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13 RapportUtil1.dylib 0x00186791 CConfigurationManager::~CConfigurationManager() + 77
14 RapportUtil1.dylib 0x0019a8e3 counted_ptr<CConfigurationManager>::release() + 57
15 RapportUtil1.dylib 0x0019b348 configuration::~configuration() + 54
16 RapportUtil1.dylib 0x0019a113 counted_ptr<configuration>::release() + 57
17 libsystem_c.dylib 0x99161edb __cxa_finalize + 184
18 libsystem_c.dylib 0x99164dd5 exit + 23
19 rapportd 0x00002317 start + 63
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98a8b9ae kevent + 10
1 libdispatch.dylib 0x99223cc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x992237fd _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98a8b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9912a04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99129e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99111cca start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98a8b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9912a04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99129e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99111cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x98a8b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9912a04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99129e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99111cca start_wqthread + 30
Thread 5 Crashed:
0 rapportd 0x0002c66c threaded_service::main(void*) + 208
1 libsystem_c.dylib 0x99127557 _pthread_start + 344
2 libsystem_c.dylib 0x99111cee thread_start + 34
Thread 5 crashed with X86 Thread State (32-bit):
eax: 0x00000900 ebx: 0x0002c5a7 ecx: 0xbffff894 edx: 0xbffff88c
edi: 0xbffff898 esi: 0x00012868 ebp: 0xb030af98 esp: 0xb030af40
ss: 0x00000023 efl: 0x00010202 eip: 0x0002c66c cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000920
Logical CPU: 0
Binary Images:
0x1000 - 0x64fef +rapportd (???) <322EF040-125E-3D79-4A2F-01BB8B1415E9> /Library/Rapport/*/rapportd
0xaf000 - 0x147ff7 +RapportWR.dylib (1) <A50472EA-F9E8-3C45-E173-216263532AEC> /Library/Rapport/*/RapportWR.dylib
0x16e000 - 0x2faffb +RapportUtil1.dylib (1) <087D94DE-7376-A5E6-C000-2895F7D0AA60> /Library/Rapport/*/RapportUtil1.dylib
0x3f8000 - 0x420fef +librooksbas.dylib (1) <75079BEF-ED76-12F6-5973-3B4584AFA1E4> /Library/Rapport/*/librooksbas.dylib
0x718000 - 0x725ffb com.apple.Librarian (1.1 - 1) <C8D82AA3-AE5E-3B6D-A8D1-847856057186> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x732000 - 0x733fff +com.ecamm.pluginloader (Ecamm Plugin Loader v1.0.5 - 1.0.5) /Library/InputManagers/*/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
0x8fe77000 - 0x8fea9e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x9000e000 - 0x9001bff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x90135000 - 0x90135fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x90294000 - 0x90294fff libSystem.B.dylib (169.3) <4F99C03B-BBFF-3BF8-8CC2-2DA764447446> /usr/lib/libSystem.B.dylib
0x90295000 - 0x90295fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90296000 - 0x90296fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x90297000 - 0x90679ff7 com.apple.HIToolbox (2.0 - 624) <04C20B6A-FE3D-396E-BCAF-AC4DBAB3747E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x90acc000 - 0x90b30ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x90b3f000 - 0x90db9ff3 com.apple.RawCamera.bundle (3.14.2 - 644) <3A5383AC-F30A-3674-88F4-DF82ADE8D73E> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x90dba000 - 0x90dc7fff libGL.dylib (8.5) <B411046C-3068-3A22-B3F1-9E78C5888232> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90dc8000 - 0x90e5affb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x90e5b000 - 0x90f05ff7 com.apple.LaunchServices (539 - 539) <4C026504-5420-35D7-912E-A584C6F9FFC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x90f06000 - 0x90f4bff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9114e000 - 0x91158fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x91159000 - 0x911b6fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x911c3000 - 0x911cafff liblaunch.dylib (442.21) <349330F8-1BBF-3B78-AFB2-4F32413CE971> /usr/lib/system/liblaunch.dylib
0x911cb000 - 0x91219ffb com.apple.SystemConfiguration (1.12 - 1.12) <5859B368-4118-3755-A197-0A8172514ADA> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9121a000 - 0x9121effe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x9121f000 - 0x91220fff libsystem_sandbox.dylib (220) <4E42390B-25EC-3530-AF01-337E430C16EB> /usr/lib/system/libsystem_sandbox.dylib
0x91223000 - 0x91279ff3 com.apple.HIServices (1.20 - 416) <C52A00FD-76D6-34F3-95D1-7EDB857EC5E5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x912b7000 - 0x913afff2 libsqlite3.dylib (138) <AA00F27E-B72D-31DE-8EE4-985227CC9912> /usr/lib/libsqlite3.dylib
0x913b0000 - 0x913b2ffb libRadiance.dylib (843) <6C2B92DB-A537-3618-9E68-F006DF427D2F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x913b3000 - 0x913f7fff libGLU.dylib (8.5) <DC69992A-2547-38FF-ABD1-BDE19EA75C08> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x91428000 - 0x9144aff3 libc++abi.dylib (24.2) <4C064BFE-B8B4-35CA-AB3C-F6A47D47A0F2> /usr/lib/libc++abi.dylib
0x91571000 - 0x91571ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <B688A998-93B5-3D9B-BAE4-E49947AA82B4> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x91572000 - 0x915b3ff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x915b4000 - 0x915c2fff com.apple.opengl (1.8.5 - 1.8.5) <8EB6DEE7-7248-3644-B840-35174755C356> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x915c3000 - 0x91625fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x91651000 - 0x91a09ffa libLAPACK.dylib (1073.3) <0F813868-D84F-365D-8A7B-67FDA169F19C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
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0x98947000 - 0x989a0ff7 com.apple.AE (645 - 645) <D4919967-EF16-36BA-9E8A-DA110DE8BB4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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0x98a1e000 - 0x98a26fff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x98a27000 - 0x98a62fe7 libGLImage.dylib (8.5) <D2589E82-41ED-383D-9254-6D12A3A20644> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x98a63000 - 0x98a6efff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x98a6f000 - 0x98a75fff libGFXShared.dylib (8.5) <7022CE54-70E9-33D3-B679-9A9BB6B2AABF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x98a76000 - 0x98a90ffc libsystem_kernel.dylib (2050.9.2) <C6BA5A9F-08BB-3544-9A36-070DEDE92279> /usr/lib/system/libsystem_kernel.dylib
0x98a91000 - 0x98b0bff7 com.apple.securityfoundation (6.0 - 55115.4) <7F614418-F853-3FED-B265-0EA47F309A49> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x98b0c000 - 0x98b21fff com.apple.speech.synthesis.framework (4.1.10 - 4.1.10) <20E394D6-D9BA-3C1D-993A-533B60EF3B63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x98b22000 - 0x98bbcfff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x98bd5000 - 0x98ce2ffb com.apple.ImageIO.framework (3.2.0 - 843) <4BFEFB05-3EE3-36A7-891D-CE03D1DF8125> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98dc7000 - 0x98e9bff7 com.apple.backup.framework (1.4 - 1.4) <12123FB8-B42D-38B0-8463-6BA375C3C643> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98e9c000 - 0x98ea4fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x98ea5000 - 0x98eacffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x98ead000 - 0x98f11fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x98f12000 - 0x98f15ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x98f16000 - 0x990fdffb com.apple.CoreFoundation (6.8 - 744) <A2BB4949-264A-302B-897E-713860894FE6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x99111000 - 0x991ceffb libsystem_c.dylib (825.24) <7D90CAC5-EC98-35F8-A52E-81B54F0C7DCC> /usr/lib/system/libsystem_c.dylib
0x991cf000 - 0x991d1fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x991d2000 - 0x99214ff7 com.apple.RemoteViewServices (2.0 - 80.3) <EE36AF6C-E574-3F48-9AC3-E8C8295739FF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x99215000 - 0x9921bfff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9921f000 - 0x99231ff7 libdispatch.dylib (228.18) <833C83BE-278C-353E-AC6D-9B85FAC50A1D> /usr/lib/system/libdispatch.dylib
0x99232000 - 0x99247fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x994c5000 - 0x994eefff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x995e7000 - 0x9964eff7 com.apple.framework.IOKit (2.0 - 755.9.7) <CB976A7C-2601-3054-BC41-C3AD6896327C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9964f000 - 0x9967bff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x9a61f000 - 0x9a63dffb com.apple.Ubiquity (1.2 - 234.2) <BEFF43DE-CF72-3E66-90C8-CAECAFD5F3ED> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 318
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=120.4M resident=73.0M(61%) swapped_out_or_unallocated=47.4M(39%)
Writable regions: Total=92.1M written=1476K(2%) resident=1836K(2%) swapped_out=0K(0%) unallocated=90.3M(98%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1472K
MALLOC 81.3M
MALLOC guard page 48K
Memory tag=35 7256K
Stack 66.5M
VM_ALLOCATE 56K
__DATA 5584K
__DATA/__OBJC 160K
__IMAGE 528K
__IMPORT 8K
__LINKEDIT 32.4M
__OBJC 1492K
__PAGEZERO 4K
__TEXT 88.0M
__UNICODE 544K
mapped file 99.4M
shared memory 308K
=========== =======
TOTAL 384.8M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E4D3136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E4D3136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3For anybody whomay stumble across this post- it is an addendum to the originalpost
Just to be sure it is an APPLE SOFTWARE ISSUE - ProbablySafari---I used my mac mini ( with mountain lion ) and-- it too drops wifi-- and the end result is
SAFARI CANNOT CONNECT TO SERVER lol
the app store hangs and hangs and hangs
as it does my macbook pro -- they BOTH have to be restarted-- then it is okay for a little while
THIS IS SO ANNOYING ha ha-- in this instance caps does mean I am yelling lol -
I've got a 3rd gen ipod nano that i've just bought 'used'. When i plug it in to my PC, (win7) I can't sync my i tunes library and under 'devices' in the 'file' column it acknowledges this ipod, but sync and backup are not available. Only have 'transfer purchaces from....' which does nothing for me. any help would be greatly appreciated
Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.
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ok here goes nothing i have a late 2009 iMac 27 11.1 intel bought it refurbished and they installed mountain lion 10.8.4 on delivery w/o disks i think ran lion orig. idk & its been all problems 10.8.5 M.L so tried Maverick 10.9 now worse please help me.....i still have backups of software for mountain lion 10.8 however i need to throw everything on a usb toshiba 1TB external storage for backup, plus from what ive read being i needed to try to go back and update the efi and frimware for my original model but when i found the right one it wont accept it.....and now i just tried to reinstall my mountain lion probably shoud have left in the cloud til i got backed up ...which i now needed to move my previous backed up stuff off the drive to reformat it properly as i read it being toshiba needs to be guid hard drive mac im relatively new to the whole mac thing and im just as ****** off as i was with PC ....lol i just wanna record music and have a steady workflow i do have a new 4s iphone and cloud storage but i believe my computers hacked or got malware or just ****** from incompatiable software ......and keychains not working for admin either PLEASE tell ,me what to do thx .....i will be so grateful im good with recording software and stuff bad with computers programing lol HELP me
Hardware Overview:
Model Name: iMac
Model Identifier: iMac11,1
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM111.0034.B02
SMC Version (system): 1.54f36
Message was edited by: lnwko -
I just updated my mac from Tiger to Mountain Lion. wiped the computer clean and started fresh Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help. in Looking for help I was directed here. what do I do?
I don't know enough to not follow directions. I bought the software brand new in a sealed from factory box. Had it sitting around until - last week when I deleted flash on my computer and had to upgrade to the new OSX. Mountain Lion doesn't use iPhoto - so I had to go with something else. Since I already had this new - unopened package I opened it up. Shut down all running programs - inserted the disk and followed all the directions for installation. Still it didn't work.
I have now uninstalled it (the proper way) and am going to try again.
I appreciate your responses.
Thank you!
If this doesn't work - I am going to just buy Lightroom.
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