Just brought a new iPod touch and when I set it up (twice now, after resenting to factory settings) there are grey squares on all screens at the top and the apps over these squares won't open. Any suggestions?
Just brought a new iPod touch and when I set it up (twice now, after resenting to factory settings) there are grey squares on all screens at the top and the apps over these squares won't open. Any suggestions?
I can't envision what yo are seeing.
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar
Similar Messages
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i just baught a new ipod touch and synched it to my old computer to get the music off it but when i synched it to my new computer it wants to delete all the music on it that wasnt baught through itunes....how do i keep my cd's and stuff that are on the ipod now and put it onto my new computer?
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!
Thanks for no help... but for anyone else, turn off itunes match on the ipod
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I just bought a new ipod touch and when i plug it into my Mac usb port nothing is happening I can get the computer to sync other ipod in the same port
Try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not omit the Additional Information paragraph.
Is the iPod that connects an iPod touch? If not that does not mean anything since iOS devices like iPod touch, iPhone and iPad use different drivers than other iPods. -
I just purchased a new ipod touch 4g. I can not get itunes to recognize it. Everytime I try to connect it to my pc via usb cable it only recognizes it as a camera. Any suggestions?
http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I just bought a new iPod touch, and when I sync it, it won't hold anything.
I just bought a new iPod touch. But when I sync it with my iTunes library, it won't hold anything. It just says syncing, and when its done, there is nothing on it.
Was the iPod previous synced to another iTunes library/computer?
Did you initiallysetup the iPod via wifi?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs? (iTunes purchases only)
Backup to iTunes on this computer and restore from that backup
iOS: Back up and restore your iOS device with iCloud or iTunes -
I just bought a new ipod touch(32 gig). How do I transfer my songs and apps from my old touch to my new one.When I plugged in my new one it cleared all my song and apps out of my current itunes. Now all I have is the stuff on my old ipod. when i hook it up will it be gone too?
jrswish wrote:
When I plugged in my new one it cleared all my song and apps out of my current itunes.
Are you sure of that? Check in the Library. Click on the Apps icon to see all apps. Similarly click on the Music icon to see the songs. -
i had just gotten a new ipod touch and i had completed all of the mandatory start-up settings and when i plugged it into my computer to sync my music from itunes, a pop up came up and it said, This ipod cannot be used because the apple mobile device service is not started...what do i do to sync it my itouch?
See Here...
AMDS
http://support.apple.com/kb/TS1567 -
I just got a new ipod touch 4g yesterday and it is stuck on apple logo and loading screen
i just got a new ipod touch yesterday. i was uploading it today. when i was downloading the new software 5.1 it does the same thing it did to my old one which was a ipod touch 4g also. it goes to the apple logo then the loading screen then it turns white, then it does it all over again. i have done everything and and really getting annoyed. could it be the software? please someone help me.!
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to computer and try to restore via iTunes.
- If the iPod continues to cycle like you describe, let the battery fully drain. It may take a while. After charging for an hour try the above again. -
I just upgraded my new ipod touch to the latest software. Can I uninstall and go back to factory version?
Thanks fang22 for your help.
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I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points -
Just got a new iPod touch...turned it on and it automatically told us to plug it into iTunes...it never asked me for my password to connect to my network...Help!!
This one is really simple.
Just make sure that the "only sync checked songs" box is checked under the music tab. Then select the songs that you want synced. Once you then click "sync", it will remove any of the songs that were automatically put there and add or leave only the ones that you put check boxes next to.
Have fun! -
Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptable
What version of iTunes is on the computer? You need at least 11.4.
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I have just brought a new ipod and it won't work with my old imac as it is running pre 10.5 software. I can't upgrade the software, so what should I do?
There is nothing to do, unless you buy a new computer.
Mac OS 10.5.8 or later is required. -
I have just got a new ipod touch but my game centre games are on the old one and i don't want to start them again, can I transfer the stage i'm at or anything?
The progress for some games will transfer since some games synce progress to a cental server. For other games you will have to have the backup of the old iPod.
You can restore from backup or access the backup. See:
How to transfer game saves between iOS devices, without iTunes, and without jailbreaking | TUAW - The Unofficial Apple Weblog
If you have acces to the old iPod yu can make a backup by connecting the iPod to the computer and right click on the iPOd under Devices in iTunes and select Back Up. Then restore from that backup.
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