Just curious if anyone has EVER been able to use "live chat". In the past 6 months no matter how many times I try I see the message, "All agents are busy right now" Even if I try at midnight
Has anyone had any success with live chat? I have NEVER been able to reach anyone. I complained to the FCC and an executive at Verizon contacted me I asked what options they had for me to contact anyone at Verizon (after trying to call them repeatedly and being put on hold and then disconnected repeatedly). I said "I have never been able to reach anyone by live chat"-- her response was that is the very first time she has ever heard that-and that live chat is ALWAYS available." I told her to try to reach her own customer service a few times and then she might know how it really works. So I am curious- is it just me? Has anyone been able to get through on live chat, and if so were they helpful?
How unfortunate! I love the online chat! Just used it on the 1st of October to inquire about the new data tier pricing. So much easier than waiting on the phone or in line at the Verizon store.
Perhaps you need a faster internet connection or an update to Java on your computer.
Hope my responding helps you figure it out!
Similar Messages
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Does anyone know what this error code means?My itunes will not even open, no matter how many times i downlaod and restore it??? "The procedure entry point xmlITexTextReaderName could not be located in the dynamic link library libxml2.dlll." Please let me know if your know anything! It is greatly apprecitated!
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a -
My mom shut of Siri in the restrictions, but then she turned it back on, the problem is no matter how many times i turn my phone on and off, it still has voice control. Will someone help me?
When Siri is OFF, Voice control is automatically ON
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My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.
Hi vision4success ,
I would like to gather some information regarding your issue, So, please answer the questions below:
What is the exact issue that you are facing?
Do you get any error while installing Photoshop element?
What is the Operating System that you are using?
Since when you are facing this problem. Has it ever worked for you?
What all steps did you try from your end?
If you have any other details regarding the issue that might help us, please feel free to mention that as well.
Waiting for you reply.
Regards,
Sarika -
When I am logged into iTunes and try to purchase something the window requesting I sign in to iTunes store keeps an appearing no matter how many times I enter the password (even though I'm already signed in!). Any suggestions greatly appreciated. Thanks.
This may help.
Fix for “No Content” on iPhone & iPod after iOS 4.2.1 update
The try the standar fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTues
- Restore the iPod factoery defaults/new iPod. -
Everytime I try to open firefox, it just doesnt open up. no matter how many times I click it. I tried uninstalling it and reinstalling it, but it continues with the same problem. what should I do?
You can disable autoupdate by following these steps:
Go to main menu > Tools > Options > click on Advanced tab > click on Update tab and then click on the round radio button that says ''Never check for updates (not recommended: security risk)''
Refer the attached screenshot -
hey guys I think a trojan was somehow let loose on my computer... And I think it's living in my email because no matter how many times I try to quit Mail, it won't quit. How do I kill this trojan?
Linc Davis has indicated how to Force Quit out of any application that is frozen.
For your Mail issue, try the following:
- Go to Software Update to apply the new update for Mail. Not sure, but there may be bug fixes in the new version.
- Go to Disk Utility (In Applications, Utilities) and run a Permissions Repair. Then do a restart of your computer. -
I have opened the plugin scanning page many times before, and have done some updating of plugins recently, but yesterday I couldn't bring up the scan, I keep getting "Plugin Finding Service Error", which says to "try again later". I believe what I updated most recently was Flash (I think). No matter how many times I push the "try again", or shut down Firefox and the webpage, I still get the error, and get nowhere!
This problem has been occurring for the past two months. I have updated Firefox to version 3.6.16...including Flash Player to version 10.2.153.1 as instructed. I am able to click on the "Add-ons" tab and "find updates" for "Get Add-ons" and "Extensions." However, the "find updates" tab is not working for "Plugins."
I followed one of your suggestions in your "troubleshooting plugins" topic (disabling the plugins...then enabling them after a check). That didn't work either. In fact, a message box would appear saying that Firefox has "disabled Flash" instead, which of course it did not, since I was able to confirm that the Flash Player update version was still intact. Unfortunately, it appears that updating the Flash Player through Firefox is not a standalone operation. Apparently it will not work properly unless a separate update is subsequently processed through Internet Explorer as well. -
My itunes will not open no matter how many times i try! It says its due to a problem. what do i do?
My itunes will not open no matter how many times i try! It says its due to a problem. what do i do?
When you gte requests to locate iTunes.msi like this, the Microsoft Installer Cleanup utility usually fixes it.
Here is a method for removal, clean up and reinstall of iTunes.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
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I don't know what happened. All of a sudden, my settings have been changed, my homepage, and EVERYTHING. No matter how many times I go in and change them again, the SAME pages open up when I start FireFox and I am constantly being asked if I want Yahoo as my start page and default search engine. I click the box 'do not ask me again' and it comes up EVERY TIME. I change things like I don't want history remembered, and when I reload FireFox again, it's back to the way it was BEFORE. EVERY SINGLE TIME. I don't know why this is happening, or how to fix it. What do I do??
I do not want to download another virus program.. I do not believe it is a virus. I am running the full version of Norton 360 and it is doing a daily scan. I have Windows 7, 64 bit OS.
This is very irritating !! If I wanted Yahoo I would ask for it ! -
No matter how many times I start itunes on my pc I have to agree to the terms of service again and when it does open my settings have all been changed. Why is it doing this and how can I stop it? Reinstalling/repairing does not fix it.
McAfee AntiVirus by any chance? See the thread Why does iTunes delete my itunesprefs.xml?
Or it could be an issue with the SC Info folder. See TS1277 - iTunes: Missing folder or incorrect permissions may prevent authorization for details.
Or a repair install of iTunes from the Programs and Features control panel might fix the problem.
tt2 -
Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i re-enter it. I can no longer download or update my phone. Please help!!!!
Did you go on-line and fix your billing information? You probably need to do this from iTunes on your computer, not your phone.
If you've double checked your credit card info and it still won't take it, contact your card issuer. -
When i try to update an app it says unable to download at this time. No matter how many time i do it. But then i tried to delete an app then redownload it to see if it will let me but i cant download it either it has the same error! HELP!!!
Rebooting will not make you lose any content. Rebooting is when you hold the home button and the sleep button down at the same time until the Apple logo appears on the screen.
You can these suggestions. One might work for you.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream. -
As the title says, my iTunes just updated. So it asked to update my iPhone operating system. I'm logged in but no matter how many pages I link through or page through it won't accept "agree" and move on. Now I can't do anything with the phone.
It randomly decided to start working after three hours, nevermind.
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I have an item that appeared in my history, along with my language being changed to chinese. how can I undo this? can I reset safari? This item wont go away no matter how much I hit delete history.
The "Favorites" icons that appear when you open a new tab are just a special folder in your Bookmarks. To add items to the page, add a bookmark (by tapping the "Bookmark" item in the "Action" popover) and specify the Favorites folder as the destination.
To remove items from the "Favorites" view, tap the Bookmarks icon, then tap "Edit" to remove bookmarks from the Favorites folder.
You may also press-and-hold an item in the Favorites view to re-order it (rather than using the Bookmarks view to reorder them).
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