Just downloaded 11.1, but my phone isn't showing up.

I got a new Mac and downloaded 11.1, but now my phone won't show up under my devices, so I can't sync my music. Help!?

i have an iPhone 4 and cannot sync my phone with iTunes... to make matter worse i forgot my passcode and cannot get into my phone either... please help

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I put $15 on my iTunes and I kno I didn't use it all but my phone isn't showing me a balance

I added a $15 iTunes card on my iPhone. I only used it one time but my phone does not show a balance on my account. Is there a way I can check it without goin on the computer

Log out and then log back in to refresh the iTunes display.
Look at Purchase history to see where the money went.
Both should be doable from iPhone.

I just downloaded iOS 6 and my phone now won't turn on. I've tried the lock and home buttons but nothing works. I need help!!

So I just downloaded iOS 6 then my phone turned off and not it won't respond to any buttons I press. Please help ASAP!!

I also have this problem, having started the update with the iPhone connected to my laptop.
However, when I plug in the iPhone to the ac adapter instead of my laptop, it turns on, directing me to swipe to go to the next the step. The next step, however, tells me to connect to iTunes by USB. So, same dilemma. Has anyone figured out how to get past this?

I just downloaded IOS 7 but it wont let me login to my apple ID for imessasge or Facetime what should i do?

I just downloaded IOS 7 but it wont let me login to my apple ID for imessasge or Facetime what should i do?

Try resetting ...
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears
Then try again.

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim

HT1689 Have just downloaded ios6 on my i phone in the uk & it has automatically switched the app store & itunes to the USA store.How do I get back to the UK store

Have Just downloaded ios6 on my i phone in the UK & it has automatically switched the app store & itunes over to the USA store showing everything in dollars.How do I get this back to the UK store in the i phone settings.

http://support.apple.com/kb/HT1311
The Apple way

HT1399 I just downloaded a cd but most of the songs stop at diffrent times and then skip to the nexts song

I just downloaded a cd but most of the songs stop at diffrent times during play and skip to the next song how do I fix that?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I have just downloaded an iBook but it is not opening how do I get a refund

I have just downloaded an iBook but it is not opening how do I get a refund

Have you tried deleting it from the iBooks app and redownloading it via the Purchased link in the ibookstore in the iBooks app ? Re-downloading.
If you have the same problem after re-downloading it then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and use the 'Report a Problem' link.

HT202157 I just downloaded 5.2 and both my Apple TV shows and movies won't come up. Hulu and Netflix works fine, but when I go to select a purchased move or show through the apple menu, spiral comes up for about 10 seconds and then brings me back to the m

I just downloaded 5.2 and both my Apple TV shows and movies won't come up. Hulu and Netflix works fine, but when I go to select a purchased move or show through the apple menu, spiral comes up for about 10 seconds and then brings me back to the main page

StagLemoore wrote:
Thank you everyone for your suggestions and help. Ended up logging out of my apple ID account. Of note, when I did I did a quick test and checked out both the movies and tv show options, and it all worked perfectly. I then logged back in, and now all my purchased and rentals are available which makes sense. I guess with the update there was some weird bit of trons that required one to log out then back in. Probably doing a rest in between may not hurt for some. Thanks again for all the assistance. Cheers.
It looks like there is a Apple doc for this problem here -> Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating

I have just downloaded Adobe reader but am unable to launch documents as 'license agreement' needed

I have just downloaded Adobe Reader but am unable to launch documents as 'license agreement' must first be 'Agreed" ?? Where can I do this?

Assuming you're on a Mac, you launch Adobe Reader like any other app, from Applications. If there is more than one Adobe Reader shown, start and quit each one in turn.

I have Creative Cloud and just downloaded Ae... but it is version CS6... not CC2014.1 . Any idea why the download is for an older version?

I have Creative Cloud and just downloaded Ae... but it is version CS6... not CC2014.1 . Any idea why the download is for an older version?

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

HT4906 I have just downloaded Mountain Lion but my iPhoto app cannot be launched as it says the original app cant be found. It takes me to where is says its located but its not there. What to do?

I have just downloaded Mountain Lion but my iPhoto app cannot be launched as it says the original app cant be found. It takes me to where is says its located but its not there. What to do?

Reinstall it?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

HT4623 By accident i removed the charger while updating and now my iPhone shows me connect to iTunes and i am but my Phone doesn't show Help :(

By accident i removed the charger while updating and now my iPhone shows me connect to iTunes and i am but my Phone doesn't show Help

You need to restore the iPhone via recovery mode. To do this follow the link below to guide you:
http://support.apple.com/kb/HT1808
Because you need to restore to factory settings all data on the iPhone will be erased. Because the iPhone was never backed up most of the data you won't be able to get back.

I purchased a movie on my iPad but the movie isn't showing up in itunes

I purchased a movie on my iPad but the movie isn't showing up in itunes

It's been sync to my lap top but the movie is not showing up on itunes

I just downloaded ios 7 but because I have an older version of iTunes, my phone won't connect. However, I can't download iTunes 11 because my mac is too old. Any suggestions?

Just downloaded ios 7. Now my iphone won't connect to iTunes. It says I need Itunes 11. However, I'm running OS 10.5.8 which ITunes 11 doesnt recognize. Any suggestions other than buying a new Mac?

Upgrade your Mac to OS X "Snow Leopard". You need an Intel Mac (no PowerPC).
Purchase Snow Leopard from Apple:
Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
Elsewhere: call the phone number in the Apple Online Store
Apple's price is $19.99, £14.00, €18.
Once installed run Software Update which will update OS X to version 10.6.8. You can then download and install iTunes 11.

Just downloaded 11.1, but my phone isn't showing up.

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