Just downloaded a new app; it said I was logged in on another device??
I do have more than one iPod (I just got the new iPod 5), but I'd never downloaded this app before. It's called The Wizard of Oz Game. As soon as I opened it, it said I was logged in on another device and asked if I wanted to be logged out on that device, to which I said yes. But again, this was my very first download. What gives?
The app didn't prompt me to log in, so if it does I didn't see it. I pretty much closed out of it & deleted it after that.
No one else knows my Apple ID & password.
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Hi my name is Michelle and I'm having a lot of issues with my iPhone 5 right now
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
I just downloaded the new iOS 5.0 and did all of the backup prompted steps beforehand, but I can't figure out how to get all of my apps and music back on my iPhone. Where did they go and how can I put them back on my iPhone?
Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H. -
I just downloaded Firefox 5 and it said that my Yahoo toolbar will not work with it. Is this true? If so I will not use this new version and will switch to another browser if Firefox stops supporting the Yahoo toolbar. Thank you.
Add-ons contain a range of compatible Firefox versions, and Firefox honors the listed range by disabling the add-on if you are trying to run it on an unlisted version.
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I just downloaded the new operating syaytem and all my apps are STUCK in the app store . I can open them in the app store but can NOT creat icons with them only open them
If they are in your iTunes library, sync them back to your phone. If not, restore your iCloud backup. If you don't have one, you'll have to redownload them as explained here: http://support.apple.com/kb/HT2519 (however this will not restore your app data).
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I just got a new iPad3 ...I was trying to download the apps but it didn't work it gives [code error 1009] what can I do .
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Cheers, Tom -
I dont use the credit card i have in my account any more and I dont want to put in a new one, how can i delete that information and just download the free apps?
Changing Account Information
http://support.apple.com/kb/HT1918 -
I have an iphone 4S, just downloaded the new iOS7 software. Most of my apps are gone, but still installed on the phone. How do I get the app icons back?
Try rebooting your iPad and see if they reappear.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If they still do not show up, make sure hat you don't have content restrictions set that could prevent certain apps from showing up on your iPad. Settings>General>RestrictionsAllowed Content.
if you still don't see them, connect your iPad to iTunes on your computer and you should see them in the iPad mini screens on the right side of iTunes after the iPad has been selected under "devices" and when you are in the apps pane of iTunes. -
I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". Wha am I doing wrong??
never mind. i think it just makes you review the information -- it looks like you have to click through everything.
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I Have an iPad mini running iOS 7.1.2, I downloaded a new app and it's icon does not appear anywhere ( have ~ 180 apps so not at limit) and it won't open from the purchased apps list. It does not show up when I search for it so can't open t that way either. It doesn't require iOS 8. Can't delete and reinstall, cause not icon. This is not a normal "app won't open" question. it doesn't start the. Stop it just doesn't seem to exist. Any help is appreciated
Hello Chelleuri,
Thank you for using Apple Support Communities.
The following article provides information to trroublehshoot issues with installed apps, including not opening.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Regards,
Jeff D. -
Cannot connect to the itunes store. Just downloaded the new version.
i just downloaded the new version of itunes and cannot access the itunes store. I have seen other comments that other users have posted and they have had the same issues. i am hoping that it will start working within the next few days as other users have said. if anyone knows of any other suggestions as to what can do to fix this please let me know. i have already tried the suggestions that this website has given me and nothing works. if someone can please tell me if this has happened to them and if their itunes store is now working!!?? and how long did it take to start working again????
the message that comes up:
*Itunes could not connect to the Itunes Store.*
Make sure your connection is active and try again.Unfortunately I have experienced the same thing, what possessed me to upgrade when the older version worked just fine I will never know. Apple instructions are great if you can understand what they are talking about...is there an itunes for dummies out there??
Having said all that, I ended up restoring my system under accessories, trying to go back to before the upgrade, but don't think I went back far enough. Am not quite sure when I actually made the upgrade and I could only go back a few days. But what did happen was I no longer got the "unable to connect to the store" message, I am connecting, but I have no pictures. The top part of the screen is all blacked out as is any place there is supposed to be a picture.
I also cannot listen to anything, nothing happens if I click on a song. I haven't tried to buy anything, so not sure if that works or not.
Any ideas?
I was dismayed to see that the previous posts were from the first part of March and it is now April. I as a new upgrader still ended up with similar problems. Doesn't Apple fix any of this stuff in a timely manner? A month is plenty of time to find a patch to take care of this. -
How do I get to my launchpad features after downloading a new app?
HHeelllppp! Whenever I download a new app, my launchpad turns into a catalog of my apps and the apps normally shown by the launchpad (including the App Store) are nowhere to be found. The only recovery I have found is a re-boot. Where have the launchpad apps gone, and why does clicking on the launchpad icon in my sidebar give me just my own apps? ???!! ;-(
Hello Absdad, I regret to hear that you decided to return your new device! Has the device now been received by the warehouse? Have we submitted an inactive pricing request to attempt to get the old plan back? I would be more than happy to discuss your options in more detail.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport -
I have an old version of the Logic in cds. Can I just download a new version and give the serial number so I don't have to pay twice?
No..
You cannot download any version of Logic that you bought on CDs.... You must reinstall it using the disks that came with the boxed set.
The only downloadable version now is Logic Pro X....which, like everyone else.... you must buy via the App Store... as it is a new version and there is no upgrade from any other version. -
How do i keep the aps from running in the background on my iphone 4s? Just downloaded the new version
If you're talking about closing running apps, they changed it up a bit from iOS6. Now you just double click the home button to bring up the running apps, side scroll to the app you want to close, then just swipe up.
= L.I. -
Just downloaded a new cd from Itunes and it only downloaded half of the CD
Just downloaded a new cd from Itunes and it only downloaded half of the CD, it says that it is processing 100% but only 7songs downloaded
Hello, cicib.
Thank you for visiting Apple Support Communities.
If you are experiencing this issue with iTunes on the computer, try closing iTunes and restarting the program. If you are experiencing is the issue on and iOS device, try closing all open applications and power cycling the device.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the items still do not show as downloaded, see if you can resume interrupted downloads or download the missing items.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H.
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