JUst downloaded a rented movie from iTunes but cannot find it to run it!  How do I find a start the movie?

Just downloaded a rented movie from iTunes but cannot find it to run it!  How do I find a start the movie?

Check the Videos App.

Similar Messages

  • HT4095 I've rented an SD movie from iTunes but cannot download it. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time. I have been billed by iTunes. What next?

    I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?

    Hi, Kenny. 
    Thank you for visiting Apple Support Communities. 
    There are a couple things that I would recommend trying.  Try closing all open applications and power cycle the device.  Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below.  If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in.  Be sure to test downloading an application after each step. 
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Cheers,
    Jason H. 

  • I just downloaded my first ringtone from itunes, but i cannot find it on my pc.  how do i locate it?

    I just downloaded my first ringtone from itunes, but i cannot find it on my pc.  how do i locate it?

    Did you check your Library in iTunes?
    Under the view menu is View options, make sure "Kind" and "Purchase Date" are enabled, then sort the items in your Library by clicking where it says "Kind" and "Purchase Date"
    The ringtone should come right up to the top as it was the last item purchased.
    It's also could be in your "purchased" folder on the left pane under iTunes Store
    I hope this helps

  • HT1657 I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

    I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

    You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • I just downloaded 30  free apps from Itunes but when I tap on them on my Ipad nothing happens.

    I have tried reset but that didn't help either.  I have plenty of room according to the Itunes connection to my Ipad so why won't the apps I just downloaded open.  Most were free but I may have paid for 2.  I also cannot download apps from my Ipad alone because it brings up an old email address not the new one I opened so I have to download them on my computer and then sync my Ipad to get them.

    Welcome to Apple Support Communities.
    Try deleting the 'broken' apps and re-downloading them.
    There was a DRM (digital rights management) problem with some apps updated and downloaded from the App Store between July 3rd and July 5th. Apple fixed the problem, and re-released the apps:
    http://www.macstories.net/news/apple-rectifies-corrupted-app-store-downloads-adv ises-users-to-delete-and-reinstall-broken-apps/

  • I have rented a movie from iTunes, but cannot get it to play

    The film has downloaded, and on the picture of the film title, there is the word "play" with an arrow.  When I click on the word play, nothing happens.  I have iTunes 10.5, and iTunes has been happy as a clam, and I can listen to music and audio books...but I cannot play this film! 
    I appreciate any advice anyone can give!
    Thanks,
    Shirley

    Should be under Library>Movies. Try searching for it in the Movie section.

  • HT1657 We just downloaded a movie from Itunes but the picture is completely scrambled. Audio is fine but all you can see are funny color pixels on the screen..how do we fix this?e

    We just downloaded a movie from Itunes but the picture is completely scrambled. Audio is fine but all you can see are funny color pixels on the screen..how do we fix this?

    The movie is from iTunes.   You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case. 

  • I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

    I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

    I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away.  Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies.  Then I tried to play it and it said it could not open the movie.  I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up.  Did you ever find an answer to your question?

  • I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB avail

    I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB available out of 5GB after deleting everything. I'm also out of town and cannot connect to a computer. I have wifi access though. Help?

    Update
    OK, Today I went ahead & booted & tried again & it worked this time.
    Not sure why it didn't yesterday. Maybe the servers were just overloaded? Several others reported similar.
    Also yesterday when I ran Speedtest it showd download at about 25 mbps, This morning just before I re-started the download it was showing just above 30 mbps.  So maybe the internet was less busy? Or at least the parts between me & the test server.
    & so far it is working ok.

  • I bought movies from iTunes but decided to download later as I was still looking for another one.  Now I can't find anyway to download them.  Anybody had the same problem?

    I bought movies from ITunes but decided to download later as I was still looking for another one.  Now I can't find a way to download them.  Anybody have the same problem?  Help, please.

    Hello William
    Check to make sure that in iTunes Preferences that Show iTunes in the Cloud purchases is check or check in the iTunes Store under Purchased to see if it rests there.  If you still cannot locate them, the report the issue to the iTunes Store.
    Download past purchases
    http://support.apple.com/kb/ht2519
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

  • Just downloaded a new cd from Itunes and it only downloaded half of the CD

    Just downloaded a new cd from Itunes and it only downloaded half of the CD, it says that it is processing 100% but only 7songs downloaded

    Hello, cicib. 
    Thank you for visiting Apple Support Communities.
    If you are experiencing this issue with iTunes on the computer, try closing iTunes and restarting the program.  If you are experiencing is the issue on and iOS device, try closing all open applications and power cycling the device.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If the items still do not show as downloaded, see if you can resume interrupted downloads or download the missing items. 
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Cheers,
    Jason H.

  • Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

    Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

    Why can't I use an iTunes gift card in Canada to purchase apps for my iTouch?
    Inquiries to the iTunes Store have yielded only the following explanation:
    "Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card."
    What these "laws/restrictions" might be have never been identified.
    Can I somehow exchange the giftcards that I have for App gift cards?
    There are no "app gift cards". Again, you can only use a credit card to purchase software in the Canadian iTunes Store.
    Problem is I don't have a credit card to purchase the apps.
    Perhaps you could obtain one of the "prepaid" credit cards some banks offer. If not, then the only way you'll be able to buy apps is to get someone to allow you to use their credit card.

  • I have just tried to sync my iphone. Error message saying it cannot be synced has popped up quoting error code (-50). I have just removed old iphone backups from itunes but was very careful to not delete the current one. What does this code mean?

    Hi there,
    I have just tried to sync my iphone.
    Worryingly an error message saying it cannot be synced has popped up quoting error code (-50)
    I have just removed old iphone backups from itunes but was very careful to not delete the current one
    What does this code mean?

    http://support.apple.com/kb/TS1583

  • I have just downloaded a newer version of iTunes but I cannot open it? Can anyone help?

    I have just downloaded a newer version of iTunes but now I cannot open it. When I click on the icon it tells me it was created with a newer version and would i like to install which I already have. I've tried restarting but that didn't help either :-( Going round in circles can anyone help please?

    What is the exact text of the message you get. Take a screen shot (command/shift/4 and post it. Also, what do you see regarding iTunes if you go to App Store/Updates?

  • Why am I receiving message to play a movie from iTunes account "cannot play movie".  It say not authorized to play protected movie.

    Why am I receiving message to play a movie from iTunes account "cannot play movie".  It say not authorized to play protected movie.

    In a different post, you asked:
    Phase10117 wrote:
    So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from.  This doesn't set very well me.  U should b able to your purchase movies from your cloud.  Is apple working on this resolution?
    There is no resolution needed, as this is not a problem.
    I am saying not the device, but the Apple ID is what needs to be the same, unless the movie is rented.
    If the movie is rented, it can only reside on one device at a time.  But from your error message above, I don't think that is your situation.
    Your error message suggests a different Apple ID purchased the movie.  If you want to see it, you must use your computer's iTunes, go to Store > Authorize This Account in the iTunes menu on your computer, and have that purchaser sign in with their Apple ID and password, then sync your iPad to that computer.

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