Just downloaded adobe XI trial and can not convert pdf to word, says trial is period over
just downloaded adobe XI trial and can not convert pdf to word, says trial is period over. what can i do
For some reason this seems to happen to some. It may be that you have a date issue on the machine and Acrobat noted it. By the way, Adobe is the name of the company, not a product.
I have no idea how Adobe sets and tracks the trial information. It may be there is something else that has caused an issue and Acrobat thinks you have already had the trial on the system and uninstalled it. As far as I know, there is nothing you can do. You might be able to check with sales to see if there is a work-around, but users can do nothing to help you.
Sorry, hope you can find a way to test the product. It might also be related to the version of Windows that you did not state.
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To convert documents larger than 100 MB you will need Acrobat; you can download the 30-day trial from https://www.adobe.com/products/acrobat.html
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From the main menubar use Save As -> Microsoft... etc...
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Hi there gizmo5,
I see your ExportPDF subscription (active since August 6), but don't see an order for PDF Pack.
What happens when you try to convert your files? Are you getting an error message? Or, are you unable to log in?
I look forward to hearing back from you.
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Can't get serial number for Photoshop Elements. I'm logged in. I have a redemption code and also codes on the back of the box. nothing works and am running in circles. I want to install and use it and can't because I can't get the correct serial number. On the front of the box it says use the card (with redemptiom code to receive the serial number.HELP!!!
Dear Brian,
I activated my product in August of 2014. I had it a few months, October, when my computer crashed. Therefore I had to go back to Adobe tell them what happened, and then until December I had noticed that it said that I had a trial copy. I was not worried, as I had the serial number. it was working, but in January I got a message that my "trial" copy had expired.
At that time I had contacted Adobe and was told that because it was beyond the 3 months, they would no longer help me.
Therefore, at one point, when the computer crashed, I had not deactivated the program. But Adobe had gotten it working for me again.
I do not know what happened between October and December to have changed the software from a real copy to a trial copy.
Now to your patient questions.
As you wrote, that is what happens to the point of getting the trial copy, but when I follow the process through, I get a message that my "trial copy has expired". When I go the the editor, the whole process loops again, sign in, trial copy, licence page, add serial number, then the message that the trial has expired.
When I got that message the first few times months ago, I went back to the Adobe web site and downloaded another copy. (I have done this numerous times) It still said that I had a trial copy and that it had expired, there is a box to licence this software, when I click that, I have to sign in again, This time I also had gone to the Adobe web site signed in and left it open, while I put in the serial number, hoping that would help (have also tried that before). It waits and then the Editor/Organized box comes up again. When I go to the Editor, it tells me that this is a trial copy which has expired and it starts all over again.
I was so frustrated, that I waited a couple of months to try it again. The thinking was that there was some glitch that would work it self out and I could again down load a clean copy of the original, not a trial. (I do not know how I keep getting a trial copy of PSE 12, as it is not even offered on the site.)
The crazy thing is this morning when I turned on my computer, I had an update for the Adobe PSE 12 and Camera Raw. Probably because I had downloaded a copy again.
When I go the the web site to down load a copy of the PSE !2, I am doing it from the My accounts/ products page and downloads. I have left the web page open to copy the serial number from that page, although it always matches my notes.
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