Just downloaded an album, will let me play some songs, but others are asking for me to authorize my computer. When I enter Use ID and password, comes back and says computer is already authorized. Why will it let me play some songs and not others?

Has anyone downloaded an album from iTunes Store, once downloaded, will let you play some songs, but others is asking you to authorize your computer. When I go through those steps, it tells me that the computer is already authorized, but still will not let me play certain songs??

If just some of the tracks on the album are giving you that message, that suggests that those tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Similar Messages

I close out and go into standby and when I come back it says Mozilla is already running???

I close out the window I'm in out put my computer in standby, then when I come back and try to get in it says that Mozilla is already running and I have to log off then and log back on. Why is this happening when I'm closing my page before I go into standby?

if you can't close Firefox... Try to open Task Manager
(Press and Hold: Ctrl + Shift + Esc)
And find name "Firefox.exe" in task manager list, right click and click "End Process Tree" and it will close immediate.
That's all. :)
Hope this will help.

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim

I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

Does the track play correctly in Quicktime Player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.
If it can be downloaded again, delete the track from iTunes.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If it is corrupt and you cannot download it a second time, contact Apple. Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

ITunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song

iTunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song. Note. Library was moved from PC to MAC. I am signed in to Itunes with the Apple ID created on the old computer which is different than the Apple ID used to set up the MAC.

I'm experiencing the same thing under iTunes 11.1.1:
iTunes says the computer is not authorized, prompts me to authorize
I enter my credentials, iTunes says computer is already authorized
When I attempt to play song, iTunes starts at bullet point 1 above over again.
My attempted fixes:
I tried everything in this support document, to no avail: http://support.apple.com/kb/TS1389 (Note: I cannot find a SC Info folder on my Mac)
Deauthorize and then reauthorize computer
Delete song and try to redownload from iTunes store - there's only a button that says 'purchased' with no option to redownload it
Note: I am using only one iTunes account, and I double checked the song info - I'm authorizing the correct account - 12 songs from the same album purchased at the same time play fine. As does the song in question - from the finder. Only iTunes stubbornly refuses to play it.
The most odd thing is that iTunes music is DRM free - the song in question was purchased only a few months ago. Thus there's no need to authorize the computer to play it.
I was hoping that iTunes 11.1.1 would cure it - no dice.

I just download an album into iTunes, all songs play fine on iPad, iPhone, but on my Mac there is one song that only plays 10 seconds and then skips to the next song. How do I download onto my Mac again?

I just downloaded an album into iTunes, all songs on album play fine on iPad, iPhone, but on my Mac there is one song that stops 10 seconds into it and then moves to my next song. Can I download this song again? How?

Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

I purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this?

i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.

Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
Cheers,
GB

I've just downloaded an album, but 6/20 songs have content missing. How do i get it back?

Ive just downloaded an album, all the songs have downloaded. But when I go to play the songs, six of them finish half way through and it goes straight to the next song. How do I get the full songs or re-download them. (Album was Drake - Take Care Deluxe edition). Thanks

Also I got a error message saying "not enough memory" at the start of the download but they all still downloaded fine. And I have like 100gb space on my laptop.

I am trying to buy my album. I have an English ID but am operating in Switzerland in the German part. When I go to buy book the instructions are in French and price in CHF. Can anyone let me know if I can change the language to English and order in £

I am trying to buy my album. I have an English ID but am operating in Switzerland in the German part. When I go to buy book the instructions are in French and price in CHF. Can anyone let me know if I can change the language to English and order in £ and use english Id from switzerland.
All other systems set to English and i tunes

see instructions here - since they are in Frencha and german I have no idea if they will solve your ptoblem
LN

I have purchased a song and my computer says it is unauthorized to play it. I give authorization and it says its already authorized. Then I try to play the song and it wont allow authorization.

I have purchased a song and my computer says it is unauthorized to play it. I give authorization and it says its already authorized. Then I try to play the song and it wont allow authorization.

Delete and redownload it if doing so is free in your country.
(71678)

Hey, I just downloaded an album from iTunes Store. Four of the tracks stop halfway through. How can I redownload them?

Hey, I just downloaded an album from iTunes Store. Four of the tracks stop halfway through. How can I redownload them? Any help would be appreciated

Delete the current copies and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2

I accidentally deleted the facebook app off my phone, but it won't let me go into the app store and DL it again it says it's already installed. Does anyone know how I get facebook back???

I accidentally deleted the facebook app off my phone, but it won't let me go into the app store and DL it again it says it's already installed. Does anyone know how I get facebook back???

Meg St._Clair wrote:
Facetime ≠ Facebook
Some really should have thought about how confusing that name would be!
Thanks Meg...

TS1424 I've just downloaded an album and at least two tracks are incomplete, even though there was no error in downloading

I've just downloaded an album and at least two tracks are incomplete, even though there was no error in downloading reported.

Depending upon what country that you are in (music can't be re-downloaded in all countries) have you tried deleting them from your iTunes library and redownloading them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? Re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

I just downloaded an album and it says the 1st track was still processing at 100% i restarted itunes and now that track is missing from the library, any ideas?

I just downloaded an album and it says the 1st track was still processing at 100% i restarted itunes and now that track is missing from the library, any ideas?

Hey Hisheroisgonex,
Thanks for the question, and welcome to Apple Support Communities.
If the track is no longer in your iTunes Library, you can re-download using the information in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

Just downloaded an album, will let me play some songs, but others are asking for me to authorize my computer. When I enter Use ID and password, comes back and says computer is already authorized. Why will it let me play some songs and not others?

Similar Messages

Maybe you are looking for